The Leo House

2.5 star property

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Photo gallery for The Leo House

Garden
View from room
Reception
View from property
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
332 West 23rd Street, New York, NY, 10011
  • Madison Square Garden
    ‪9 min walk‬
  • Empire State Building
    ‪3 min drive‬
  • Times Square
    ‪3 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

Single Double Room Shared Shower (Full Size Bed)

  • Sleeps 2
  • 1 Double Bed

Single Double Room Private Shower( Full Size Bed)

  • Sleeps 2
  • 1 Double Bed

Single Room Shared Shower

  • Sleeps 1
  • 1 Single Bed

Single Room Private Shower

  • Sleeps 1
  • 1 Single Bed

Double Room Private Shower (2 Twin Beds)

  • Sleeps 2
  • 2 Single Beds

Double Room Shared Shower (2 Twin Beds)

  • Sleeps 2
  • 2 Single Beds

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About this property

The Leo House

Hotel with free breakfast, a short walk to Madison Square Garden
Along with a 24-hour business centre, this smoke-free hotel has a conference centre and a microwave in a common area. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and laundry facilities are on-site. Weekly housekeeping is available.
The Leo House offers 81 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions come with premium cable channels.

Bathrooms include a separate bath and shower. This New York hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

The free breakfast at The Leo House gets high marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Free WiFi in public areas, a 24-hour business centre and laundry facilities are available.
  • Free buffet breakfast served on weekdays
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Madison Square Garden and 5th Avenue
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served on weekdays. Event space at this hotel measures 1000 square feet (93 square metres) and includes a conference centre. A library, a vending machine, and multilingual staff are also featured at the business-friendly The Leo House.

This New York hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM.

Languages

English, Italian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available on weekdays 7:00 AM to 10:00 AM

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All adults are required to present a valid government-issued ID card at check-in. Legal guardians must show proof of guardianship.

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 01 May.
  • Alcohol isn't served at The Leo House.

Property is also known as

House Leo
Leo House
Leo House New York
Leo New York
Leo House Hotel New York City
Leo House Guesthouse New York
Leo House Guesthouse
The Leo House Hotel
The Leo House New York
The Leo House Hotel New York

The Leo House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 478 out of 1004 reviews
Rating 8 - Good. 295 out of 1004 reviews
Rating 6 - Okay. 137 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed there before. The location is excellent. The staff, all the amenities and the room rates are perfect for a short stay in the city.
Stayed 4 nights in Dec 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Theater getaway.
Very basic clean room with private bath. Had to open window to regulate temperature since radiator was very warm. Great place to base for 4 days of broadway shows with my mom.
Stayed 3 nights in Dec 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel for the price!!! 5 stars
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel very comfortable there.
Stayed 2 nights in Nov 2024

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not a good place to stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to sleep
It was a great stay with helpful staff. If you’re just looking for a quite place to sleep in NYC to be ready to explore the city the next morning you won’t find better. The free breakfast was amazing and so was the location.
Stayed 5 nights in Nov 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is very old but not in a bad way. The room was worth the price would definitely stay here again next time I’m in NYC again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended!
Very clean and convenient with everything you need for a solo stay. I would definitely stay here again.
Stayed 3 nights in Nov 2024

4/10 Poor

Phyllis

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Way belie average for a Catholic guesthouse
Stayed 2 nights in Nov 2024

10/10 Excellent

gerard, NEW ORLEANS

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Good value
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable lodging in Chelsea. There is a full breakfast daily except Sunday.
Stayed 2 nights in Nov 2024

4/10 Poor

Omar

Liked: Staff & service
Disliked: Property conditions & facilities
Shared showers are dirty
Stayed 2 nights in Nov 2024

10/10 Excellent

Melinda

Stayed 4 nights in Oct 2024

10/10 Excellent

John

Stayed 4 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Great location and friendly staff!
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very old and charming! It was quite clean too! The daily morning breakfast was excellent!, and had a lot of choices! The staff was very nice! The only issue that I really had was that one of the two elevators broke during my second day!, so it made it very hard to get the elevator!, especially on checkout morning! It was very frustrating for sure! (And no stairs to take either!). It was a very quaint place! And the price was very reasonable too!
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, bathroom had all that was needed. Bed was great. Easy to get to from the airport.
Stayed 2 nights in Nov 2024

10/10 Excellent

Roberto

Business traveller
Liked: Property conditions & facilities, room comfort
tThe biggest joy everyone is happy to see back
The big issue is the housekeeping, it is only done every 4 nights I had before the COVID and it was done on daily basis Not a bad thing you always have clean towels and the take the garbage out every day The best hotel so far have stayed there with my school students and friends more than 12 times The only problem is that you can't send a parcel there, or envelope. The breakfast is a joy and then good food is terrific A 100% value, location is safe and convenient
Stayed 4 nights in Oct 2024

6/10 Okay

Noémi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was amazing, the breakfast was quite nice. Clean but very old rooms, rundown furniture. They provide earplugs because it’s very noisy, you can hear everything happening on the corridor or in other rooms. It’s a catholic hotel, what is not mentioned anywhere. It is full of religious symbols, pictures what is quite surprising if you aren’t prepared for it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, room comfort
Lovely Welcoming Hotel
Staff were absolutely amazing! Very friendly and couldn’t do enough for me! The hotel was conveniently located and I felt so welcome all the time. Room was basic, but everything I needed for a flying visit to New York! I’d absolutely stay here again and I know I’d be welcomed back. Thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Freiendly staff, excellent breakfast. Problem with the TV. Only had a few channels.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service
Stayed 11 nights in Oct 2024

8/10 Good

Lloyd D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. Had a private room with shower. Quiet. The staff was very friendly. Would have liked a small fridge in room. Very close to everything via Walking Would book again!!
Stayed 3 nights in Oct 2024