6/10 OK
Julie, Southsea UK
Matkusti kumppanin kanssa
14.1.2025
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It's a bit of a mixed bag of a review, as there are areas that were definitely above and beyond but a few other elements that just let it down. It's a very cool hotel, within walking distance to Chelsea Market, the High Line and the Whitney, as well the neighbourhood is really fantastic. The views from the room are insanely glorious - watching the sun rise and set from the room was a really special experience. The cocktails at Hedge and Hearth were superb.
Our room had a fantastic, huge tub which was a huge bonus, but the shower was not very good. The water pressure was not great and the water was never really warm enough as there's no temp control. The bathroom was really nice and bright, and the layout thought out well - the toilet seperated from the main bathroom is useful!
The room was really lovely room but is starting to show its age, with a bit of wear on the tiles and furniture.
The hotel did go above and beyond to help celebrate my birthday with a very thoughful bottle of champagne on check in... thank you - that was really appreciated <3
Other disappointing notes:
We ordered room service coffee on the first morning; a flat white and double espresso. With tip it came to about $25, which seems excessive for a warm cup of milky coffee (once it got to us) and over extracted espresso, so that was disappointing.
Le Bain AWFUL. Lift took ages, with the operator listening to loud audio, plugged in to what looked like generator. Cocktail menu generic so we left.
Julie
Yöpyi 3 yötä tammikuussa 2025