6/10 Okay
Romelda
23 Aug 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was great I’m a pinch, but I had to move rooms. My first room was horrible with the noise. At 7am the cleaning staff was literally yelling down the hall to each other. The maintenance man was talking as loud as he possibly could. Also, his keys made a significant amount of noise. They were kept vacuuming the hall for hours it seemed like. They kept hitting my door over and over again. The fridge wasn’t working maintenance came to look at it and he was very condescending. He kept repeating to well it feels cold to me meanwhile I am holding items that are proving it’s not working. There were kids running down the hall screaming at the top of their lungs. With security two steps away I can’t understand why he did not say anything to them. It was very late, I was moved the next morning but lost my upgrade. This was extremely frustrating although the front desk staff was incredible. The front desk was professional, nice, and proactive, they made my stay pleasant. I was also disappointed in the room size they are very small. Lastly in my new room the dishwasher leaked horribly. The maid came in and started it, when I returned the floor was covered in water. I almost fell overall not sure if I’d stay here again if it’s based on the hotel itself. But the stay makes it worth it.
Romelda
Stayed 3 nights in Aug 2024