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Tru By Hilton Brooklyn

3.0 star property

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Photo gallery for Tru By Hilton Brooklyn

Reception
Premium bedding, down duvets, pillow-top beds, desk
Meeting facility
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Parking available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
529 President Street, Brooklyn, NY, 11215
  • Barclays Center Brooklyn
    ‪15 min walk‬
  • Brooklyn Botanic Gardens
    ‪4 min drive‬
  • Statue of Liberty
    ‪22 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds, Accessible (Roll-In Shower Mobility & Hearing)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower Mobility & Hearing)

Room, 1 King Bed, Accessible (Roll-In Shower Mobility & Hearing) | Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible (Roll-In Shower Mobility & Hearing)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible (Hearing)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Brooklyn

Hotel with free breakfast, near Barclays Center Brooklyn
Along with a fitness centre, this smoke-free hotel has self parking and coffee/tea in a common area. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk and express check-out are on-site.
Tru By Hilton Brooklyn offers 101 air-conditioned accommodations with designer toiletries and a hairdryer. Pillowtop beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium digital channels. Bathrooms include a shower and complimentary toiletries.

This Brooklyn hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Brooklyn. During your stay, you'll be within walking distance of Barclays Center Brooklyn. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Amenities include a front desk safe, a lift and a vending machine
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Barclays Center Brooklyn and a few minutes from Brooklyn Botanic Gardens
  • Cats and dogs welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Tru By Hilton Brooklyn. Parking is available for a fee.

This 3-star Brooklyn hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 40 per night)

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 40 per night
  • Pet fee: USD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Tru By Hilton Brooklyn Hotel
Tru By Hilton Brooklyn Brooklyn
Tru By Hilton Brooklyn Hotel Brooklyn

Tru By Hilton Brooklyn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 314 out of 510 reviews
Rating 8 - Good. 108 out of 510 reviews
Rating 6 - Okay. 45 out of 510 reviews
Rating 4 - Poor. 21 out of 510 reviews
Rating 2 - Terrible. 22 out of 510 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Who knew there were hotels in Gowanas! Only complaint would be the walls were a bit thin. I could hear other rooms to the sides and above.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaamynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fresh and new

I enjoyed my stay. The staff were friendly and professional. Everything is updated and clean. I loved the fact that it didn't have carpet in the room, Nice big windows , you can enjoy the sunlight or darken the room.
Stayed 1 night in Jan 2025

6/10 Okay

Anthony

Stayed 1 night in Dec 2024

10/10 Excellent

Nya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Dewen, Broadview

Stayed 1 night in Oct 2024

10/10 Excellent

Rhiannon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

violet

Liked: Cleanliness, amenities
Disliked: Staff & service
I’m ok
Stayed 1 night in Jan 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Amy

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

RUDE MUCH?

The air conditioner broke and they didnt have any rooms to put us elsewhere. The front desk clerk(a man) was rude as hell. I asked to get $ off of my room bc of the AC and he argued with me and said that i needed to talk to my 3rd party booker bc i didnt pay him i paid expedia. Just an all aound bad experience!
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient to cruise ships. Good breakfast. Nice rooms.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A solid and affordable choice

Typical small NY hotel room but very clean and bathroom was a decent size. My daughter ended up being very sick on our second night and they let us do an extra late check out. Front desk was fantastic overall. Close to the R train for easy access into the city. Lots of restaurants close by as well. Highly recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and cheerful

Great location, quiet clean and comfortable. Excellent value for money
Stayed 1 night in Jan 2025

10/10 Excellent

Jim and Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it!

Great staff, extremely clean, wonderful property, great location,
Stayed 3 nights in Jan 2025

10/10 Excellent

Dogus

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a relatively new facility with cleaner rooms, pretty decent breakfast, functional fitness room. Overall, I do like this hotel
Stayed 2 nights in Jan 2025

6/10 Okay

payam

Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
I asked to have a QUOTE room (far from elevator) since I'm a light sleeper, so they game the room RIGHT BEHIND the elevator and I couldn't sleep that night! cuz the elevator belts and doors were making noise every time it was in use. I changed my room to another one for the second night and it was good. I couldn't turn off the TV in the room, so I had to find the power cord and unplug it so I can sleep. the remote battery was dead. I called the reception (pressing 0 from the hotel's phone) and no one picked it up to help so I called the main number from my cell and finally someone picked it up. I asked for a favor to extend my check out time till 12 and it got rejected! as a silver member, I thought I could have a better experience in general, but....
Stayed 2 nights in Jan 2025

10/10 Excellent

nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Danneish

Liked: Property conditions & facilities
It’s nice
Stayed 1 night in Dec 2024

8/10 Good

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service by Amanda

I was greeted at the front desk by Amanda. Amanda was very professional. Her customer service skills should be bottled and marketed. She made me feel comfortable she made me feel as though I was important and throughout her tour of duty leading into the next day and the next day when she saw me she checked on me to make sure I was okay and everything was as to expectation. Perhaps that's why they have her working the front desk however I think she should be moved up to the ladder to the next position because customer service like this is what customers like I look forward to when spending my hard or money. The hotel was a little hard to find because there's no very large sign on the door. The block has parking but sparingly however there are parking garages within short walking distances. Eateries as well as shopping is close by. The block is very quiet at night at least in the winter I don't know about the summer spring or fall. I got up every morning had a bite to eat from the buffet and a cup of coffee. The coffee was hot it wasn't very tasty but that's because of the company the brand lavazza is not my favorite at all. My hotel room was clean without any unpleasant sense nothing to complain about. The majority of my time was just that my time I didn't interact very much with the staff but when I did it was a pleasure.
Stayed 3 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

althia

Stayed 1 night in Dec 2024

8/10 Good

CHIKAKO

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarkamo

Stayed 1 night in Jan 2025

10/10 Excellent

Nancy

Stayed 2 nights in Nov 2024