voco The Franklin New York by IHG

3.5 star property

Choose dates to view prices

Photo gallery for voco The Franklin New York by IHG

Exterior
Premium bedding, pillow-top beds, in-room safe, individually decorated
Café
Point of interest
City view from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
164 E 87th St, New York, NY, 10128
  • Central Park
    ‪9 min walk‬
  • Metropolitan Museum of Art
    ‪12 min walk‬
  • Mount Sinai Hospital
    ‪13 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬

Room options

Room, 1 Double Bed, Accessible (Cosy, Mobility, Accessible Tub)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Queen Bed, Accessible (Cosy, Communications)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, Accessible (Communications)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed (Cosy)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed (Cosy)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

voco The Franklin New York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 521 out of 737 reviews
Rating 8 - Good. 159 out of 737 reviews
Rating 6 - Okay. 30 out of 737 reviews
Rating 4 - Poor. 13 out of 737 reviews
Rating 2 - Terrible. 14 out of 737 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jenny

Liked: Cleanliness, staff & service

Great Service, Small Room

The good; the staff here were amazingly helpful and friendly. The room was quiet, and the beds were fine. The location worked for our plans. Downside was the size of the room, which was laid out like a bento box and not much bigger. The shared bedside table was the size of a dinner plate. Just really cramped and small - but clean. We were just there for a single night; any longer and we'd have moved.
Stayed 1 night in Feb 2025

6/10 Okay

yaroslav

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent small hotel in a great part of town.

A quick 24 hrs in NY and needed something conveniently placed and not too expensive. The room was small but with comfortable bed, coffee machine, TV, Wifi and aircon. The bathroom was well stocked with lots of towels, clean and with an excellent show. For a flying visit it was just perfect. The staff were very friendly and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Edith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was fantastic. So friendly and remembered me every time I came through the doors.
Stayed 2 nights in Jan 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Near the Met and Central Park
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and cozy. The stuff is amazing and very helpful ❤️ Definitely will stay here again!
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and comfortable, easy experience.

Just what I needed for a solo trip- friendly and comfortable. Nice service and great location.
Stayed 3 nights in Jan 2025

8/10 Good

LYNN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but VERY small

The hotel is really lovely and the people were so helpful and kind. However - I don't mind a small space but the room was ridiculously small. My husband and I are smaller people and could not imagine anyone larger being able to function in that size space. The attention to ecotourism was fantastic! VERY clean which is my top priority. And short walks to all we wanted to do so location was great.
Stayed 2 nights in Jan 2025

6/10 Okay

William J, Houston

Liked: Staff & service
Small little details; they did not clean the shower and the bed was very soft. Coffee was very nice the first nights for the next morning; but the last night they forgot all about it!
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice and clean hotel. Staff was friendly. I needed it for a night for an unexpected stay over and it was a nice place that was reasonably priced.
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kristine

absolutely love the seltzer on tap in the lobby very unique feature a real treat love the bottle water in the rooms complimentary coffee and cookie go a long way hotel is a fair price for the location
Stayed 1 night in Jan 2025

10/10 Excellent

Marie-Patricia, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for upper east side
Stayed 2 nights in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small as advertised Their use of old fashioned fabric electric cords was troubling Overall staff and facility was very good,5 Convenient location and fair price I would use again
Stayed 1 night in Jan 2025

10/10 Excellent

Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, room was small but had everything needed and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Susan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
A very stylish small hotel with wonderful amenities. However, our King room was tiny, with a very, very small bathroom. It reminded me of the miniscule room we had in Paris. Also, half the room was very cold and half was fine, so clearly an inadequate hvac system. The staff was professional and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Leonor

Stayed 2 nights in Jan 2025

6/10 Okay

Andrew, Columbus

Liked: Cleanliness, staff & service
Everything was fine, great location, staff was friendly and efficient, room was clean. Only a three star rating because the room and bathroom were uncomfortably small - maybe the smallest hotel room I’ve ever stayed in and I’ve stayed in hundreds. Probably will not be back here again unless I discuss an advance what the size of my room will be.
Stayed 1 night in Jan 2025