All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 521 out of 737 reviews
10 - Excellent
521
Rating 8 - Good. 159 out of 737 reviews
8 - Good
159
Rating 6 - Okay. 30 out of 737 reviews
6 - Okay
30
Rating 4 - Poor. 13 out of 737 reviews
4 - Poor
13
Rating 2 - Terrible. 14 out of 737 reviews
2 - Terrible
14
9.6/10
Cleanliness
9.8/10
Staff & service
8.2/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Jenny
5 Feb 2025
Liked: Cleanliness, staff & service
Great Service, Small Room
The good; the staff here were amazingly helpful and friendly. The room was quiet, and the beds were fine. The location worked for our plans. Downside was the size of the room, which was laid out like a bento box and not much bigger. The shared bedside table was the size of a dinner plate. Just really cramped and small - but clean. We were just there for a single night; any longer and we'd have moved.
A quick 24 hrs in NY and needed something conveniently placed and not too expensive. The room was small but with comfortable bed, coffee machine, TV, Wifi and aircon. The bathroom was well stocked with lots of towels, clean and with an excellent show. For a flying visit it was just perfect. The staff were very friendly and accommodating.
The hotel is really lovely and the people were so helpful and kind. However - I don't mind a small space but the room was ridiculously small. My husband and I are smaller people and could not imagine anyone larger being able to function in that size space. The attention to ecotourism was fantastic! VERY clean which is my top priority. And short walks to all we wanted to do so location was great.
LYNN
Stayed 2 nights in Jan 2025
6/10 Okay
William J, Houston
27 Jan 2025
Liked: Staff & service
Small little details; they did not clean the shower and the bed was very soft.
Coffee was very nice the first nights for the next morning; but the last night they forgot all about it!
It was a very nice and clean hotel. Staff was friendly. I needed it for a night for an unexpected stay over and it was a nice place that was reasonably priced.
absolutely love the seltzer on tap in the lobby
very unique feature
a real treat
love the bottle water in the rooms
complimentary coffee and cookie go a long way
hotel is a fair price for the location
Rooms were small as advertised
Their use of old fashioned fabric electric cords was troubling
Overall staff and facility was very good,5
Convenient location and fair price
I would use again
A very stylish small hotel with wonderful amenities. However, our King room was tiny, with a very, very small bathroom. It reminded me of the miniscule room we had in Paris.
Also, half the room was very cold and half was fine, so clearly an inadequate hvac system.
The staff was professional and accommodating.
Susan
Stayed 1 night in Jan 2025
10/10 Excellent
Leonor
16 Jan 2025
Leonor
Stayed 2 nights in Jan 2025
6/10 Okay
Andrew, Columbus
16 Jan 2025
Liked: Cleanliness, staff & service
Everything was fine, great location, staff was friendly and efficient, room was clean. Only a three star rating because the room and bathroom were uncomfortably small - maybe the smallest hotel room I’ve ever stayed in and I’ve stayed in hundreds. Probably will not be back here again unless I discuss an advance what the size of my room will be.