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Motel One Newcastle

3.5 star property

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Photo gallery for Motel One Newcastle

Egyptian cotton sheets, premium bedding, desk, iron/ironing board
Lobby lounge
Lobby lounge
Reception
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Free WiFi

Explore the area

Map
15 25 High Bridge, Newcastle-upon-Tyne, England, NE1 1EW
  • St. James' Park
    ‪10 min walk‬
  • University of Newcastle-upon-Tyne
    ‪10 min walk‬
  • Quayside
    ‪13 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 Queen Bed View

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room, 1 Queen Bed View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Premier Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Standard Room, 1 Queen Bed

  • 16.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed

  • 16.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 King Bed View

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room, 1 King Bed View

  • Sleeps 2
  • 1 King Bed

Similar properties

Reception hall

Maldron Hotel Newcastle

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1000)
The price is €126
for 1 room
includes taxes & fees
14 May - 15 May
Maldron Hotel Newcastle

About this property

Motel One Newcastle

Eco-certified hotel with 24-hour front desk and bar/lounge
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff assistance. Housekeeping is available once per stay.
Motel One Newcastle offers 222 accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Motel One Newcastle's great location gets high marks from our customers. During your stay, you're just a quick walk from Bigg Market. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and a terrace
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 15-minute walk of St. James' Park and Quayside
  • Pets welcome for a fee (restrictions apply)
As a guest of Motel One Newcastle, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The eco-certified Motel One Newcastle also features express check-out and a lift.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
One Lounge – On-site lobby lounge.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 per person
  • A bar/lounge

Restaurants on site

  • One Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13.90 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Motel One Newcastle Hotel Newcastle-upon-Tyne
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle Hotel Newcastle-upon-Tyne

Motel One Newcastle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 683 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Motel!

One of the nicest places we've stayed in Newcastle and the location was first class especially for the Theatre Royal & the Bigg Market. Receptionist 'Chloe' was very friendly and welcoming! Room was brill (Room 532), nice King Size bed, Aircon fantastic and everything else brill for an Overnight stay. Happily go back again for the price
Stayed 1 night in Jan 2025

8/10 Good

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, my favourite hotel in Neewcastle.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gaetano

Stayed 1 night in Jan 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on a Monday night. Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Theresa

Stayed 1 night in Jan 2025

8/10 Good

gillian

Liked: Amenities
Great location and very clean with friendly staff. Rooms a little on the small side and would have been nice to have a biscuit with the tea tray.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds are so comfy. Good central location, modern, nice staff
Stayed 1 night in Jan 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed with Motel One. Better than expected. Reception staff were first class, explained everything clearly and succinctly and were very welcoming. Rooms were very clean and bed was extremely comfortable. Location wise, obviously having the Bigg Market on the doorstep isn't ideal on a Friday or Saturday night, but room was quiet. I'd stay here again because value for money is outstanding.
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Jan 2025

10/10 Excellent

Naomi

Stayed 1 night in Jan 2025

6/10 Okay

Claire

Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the bathroom had a very strong smell of urine around the floor of the toilet, additionally there were makeup smudges on the bottom of the mirror, and makeup stains (orange foundation marks) on plug sockets and light switches, which made the room feel unclean. The smell in the bathroom was very strong and unpleasant. Additionally it was hard to sleep due to other guests letting their doors slam, this happened a few times between 11pm-1am both nights, so I didn’t end up sleeping well at all, which had a negative impact on my day (I was staying in Newcastle due to a job interview so the lack of sleep due to slamming doors was especially disappointing). I appreciate that these are heavy fire doors but the sound was so loud it vibrated the walls. Overall the location is great, staff were professional and as a budget hotel it’s fine if you’re travelling for social reasons.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice cozy and clean place

Desk service was awesome. The room and areas were generally clean. Although the room was smaller than I expected, the overall experience was pretty good. The hotel was within walking distance of various entertainment areas. The area was safe and hotel has a nice cozy vibe with decent flashes of being contemporary. Certainly a place to stay for repeat visit
Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

michelle

Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Stayed 1 night in Dec 2024

10/10 Excellent

michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

JOAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All excellent except breakfast food left uncovered!!
Stayed 1 night in Jan 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. Room was very small with no space. A couple of hangers only. No bulb in bedside lamp, told receptionist and asked for maintenance to fit another. She said no maintenance in this week! Offered us another room, same as ours. As we’d already unpacked and were downstairs from 5th floor we declined. I said oh, I’ll have to use my phone light to read. She’s replied, oh bless you!!! In the morning we were rushing to catch out train and I started to dry my hair. The drier only blew out cold air so I had to leave with wet hair as no time to request another drier. I told the receptionist and she said I have one here behind reception is you want to use it. I said we had no time as we had a train to catch. She said sorry! No offer of compensation or a free upgrade or breakfast for a future visit. The room should be checked daily to ensure things work
Stayed 1 night in Jan 2025

10/10 Excellent

Amber

Stayed 1 night in Dec 2024

10/10 Excellent

Darrell

Stayed 1 night in Oct 2024