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Conrad Jiuzhaigou

5.0 star property

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Photo gallery for Conrad Jiuzhaigou

View from room
Dining
Point of interest
Point of interest
Down duvets, minibar, in-room safe, desk

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Zhangzha Town, Ngawa Autonomous Prefecture, 623402
  • Jiuzhai Valley National Park
    ‪4 min drive‬
  • Jiuzhaigou Natural Reserve
    ‪7 min drive‬
  • Shuzheng Village
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Connecting Rooms)

Down duvets, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Connecting Rooms)

  • 50 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 55 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms (Jiuzhai)

Villa, 3 Bedrooms (Jiuzhai) | Down duvets, minibar, in-room safe, desk

Villa, 3 Bedrooms (Jiuzhai)

  • 460 sq m
  • Hill view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Connecting Rooms)

Down duvets, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds (Connecting Rooms)

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 1 King Bed (Kiki Dino Family Room)

Family Room, 1 King Bed (Kiki Dino Family Room) | Down duvets, minibar, in-room safe, desk

Family Room, 1 King Bed (Kiki Dino Family Room)

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Premium Room, 2 Single Beds

  • 55 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed (Connecting Rooms)

Down duvets, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed (Connecting Rooms)

  • 110 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Lake View

Down duvets, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Lake View

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed, Lake View

Deluxe Suite, 1 King Bed, Lake View | Down duvets, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Lake View

  • 110 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms (Zhangzha)

Villa, 2 Bedrooms (Zhangzha) | Down duvets, minibar, in-room safe, desk

Villa, 2 Bedrooms (Zhangzha)

  • 302 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Connecting Rooms)

Presidential Suite, 1 King Bed (Connecting Rooms) | Down duvets, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Connecting Rooms)

  • 300 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | View from room

Premium Suite, 1 King Bed

  • 110 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View | Down duvets, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Lake View

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Ecotours

Hilton Jiuzhaigou Resort

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, (16)
The price is €140
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Hilton Jiuzhaigou Resort

About this property

Conrad Jiuzhaigou

Luxury resort with 2 restaurants and full-service spa
Along with 2 restaurants, this resort has a full-service spa and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include spa services, concierge services and dry cleaning. Change of towels is available on request
Conrad Jiuzhaigou offers 161 accommodations with minibars and espresso makers. Beds feature down duvets. A pillow menu is available. 49-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the resort's full-service spa.
During your stay at Conrad Jiuzhaigou, you'll be close to Jiuzhai Valley National Park. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self-service breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Jiuzhai Valley National Park and 7 minutes from Jiuzhaigou Natural Reserve
There are 2 restaurants on site. Public spaces have free WiFi. Conrad Jiuzhaigou offers its guests a full-service spa and a 24-hour fitness centre. The luxury Conrad Jiuzhaigou also features spa services, a garden, and concierge services.

Smoking is allowed in designated areas at this 5-star Jiuzhaigou County resort.

For a fee, guests can enjoy a self-service breakfast daily from 6:30 AM to 10:30 AM.
沁·全日餐厅 – On-site restaurant.
炙·特色餐厅 – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:30 AM for a fee: CNY 188 for adults and CNY 188 for children
  • 2 restaurants

Restaurants on site

  • 沁·全日餐厅
  • 炙·特色餐厅

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 600.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately CNY 188 for adults and from CNY 188 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Conrad Jiuzhaigou Resort
Conrad Jiuzhaigou Ngawa Autonomous Prefecture
Conrad Jiuzhaigou Resort Ngawa Autonomous Prefecture

Conrad Jiuzhaigou Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 12 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Brian, Orlando

Travelled with family
Liked: Cleanliness, amenities
The property was nice and in a nice area for exploring. The staff didn’t really speak any English which made certain aspects challenging, but overall a nice place to stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chiqiang

Stayed 2 nights in Nov 2024

10/10 Excellent

Jianwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the room for my seniors. Vincent, Assistant Front Office Manager of the property shows his strong professionalism and valuable experience on dealing with cross boarding payment. Great care was granted by Conrad, by Vincent. Nice experience.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ying Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent views with tranquility
Beautiful hotel with best mountain views. Quiet and nice ambient environment
Stayed 2 nights in Nov 2024

10/10 Excellent

WAI TONG

Stayed 2 nights in Oct 2024

10/10 Excellent

Sik Fai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine except the toilet ventilation seems not working! It’s not pleasant for the environment.
Stayed 2 nights in Oct 2024

10/10 Excellent

AURA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was excellent, the facilities are top and the food offer incredible, specially the desserts and seafood. The hotel transportation was also remarkable and on time, very close to the national parks and other tourist activities, we hope to go back at some time. Special mention to Sophie, Vincent and Darcy for their commitment and kindness. Kind regards Liliana and Nicolás.
Stayed 7 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Charmaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

KWOK WAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023