Alibaba Hotel

3.0 star property

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Photo gallery for Alibaba Hotel

Lobby
Lobby sitting area
Basic Double or Twin Room, City View | View from property
Quadruple Room, Non Smoking, City View | View from property
Quadruple Room, Non Smoking, City View | Minibar, blackout curtains, soundproofing, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

Map
7812 Tue Tinh, Nha Trang
  • Louisiane Brewhouse
    ‪3 min walk‬
  • Nha Trang Night Market
    ‪13 min walk‬
  • Dam Market
    ‪4 min drive‬
  • Nha Trang (CXR-Cam Ranh)
    ‪36 min drive‬

Room options

Economy Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Basic Double or Twin Room, Sea View

  • Sea view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

Quadruple Room, Non Smoking, City View

  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Large Single Beds

Basic Double or Twin Room, City View

  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

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About this property

Alibaba Hotel

Hotel in Nha Trang with 24-hour front desk and restaurant
A restaurant, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Alibaba Hotel offers 21 air-conditioned accommodations with minibars and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. This Nha Trang hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Alibaba Hotel, you're just a quick walk from Louisiane Brewhouse. Free WiFi in public areas, a restaurant and dry cleaning service are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Louisiane Brewhouse and 12 minutes on foot from April 2 Square
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Alibaba Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3-star Nha Trang hotel is smoke free.

Alibaba Hotel has a restaurant on site.

Languages

English, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 350000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Alibaba Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Alibaba Hotel Nha Trang
Alibaba Nha Trang
Alibaba Hotel Hotel
Alibaba Hotel Nha Trang
Alibaba Hotel Hotel Nha Trang

Alibaba Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Gavin

Liked: Staff & service, room comfort
Disliked: Cleanliness

Nice place close to the beach

Nice place. A bit pricy but the level of service made up for it. The place was relatively clean but old and unfortunately, the only downside was that my room was infested with tiny cockroaches that came out of cracks in the wall and doors, under the bed and in the bathroom, mainly at night when it was dark. I had to keep the lights on at night so that it would deter them and I kept everything zipped up, closed and in the cupboard. This stopped me from having anything to eat or drink in my room because I didn't want to make the situation worse. There was nothing the staff could do, they gave me bug spray but it didn't really help. On a positive note, the staff, i.e. cleaners and the guys at the front desk, as well as the chef who helped at breakfast time were extremely polite and friendly. They also gave me an early check-in when I arrived and even kept my belongings safe for a few hours after my checkout as I had a late night travel planned. Also, the place was very conveniently located to the beach, literally a 2min walk which was perfect. Also, the wifi was pretty good. All in all, a nice place with the best part being the location to the beach.
Stayed 3 nights in Jul 2019

4/10 Poor

Tommy

Liked: Cleanliness
Was disappointed that the driver from the airport took us to a different hotel on instruction from someone else. We then had to pay a cabbie to get back to Alibaba. The room was small with two singles. The next day they offered a new room with partial ocean views with 2 singles pushed together. The next morning we had no cold water, plenty of very hot water. The breakfast cook was friendly, the receptionist male who spoke a bit of english tried.
Stayed 2 nights in Oct 2018

10/10 Excellent

Andy

Liked: Staff & service, property conditions & facilities, room comfort

Good budget hotel couple blocks from the beach

Good budget hotel near the beach with a lot of restaurants and street food near by. The only complaint was the housekeeping did not change the bed sheet. I stayed there for 4 nights, the bed sheet had not been changed once.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Booked 2 rooms and got confirmation from expedia but they only have 1 room available. Hotel staff said they overbooked and made a mistake. But does not give us an alternative accomodation. Luckily i had relatives live in the city so i got to stay there. Otherwise I would have been stranded and slept on the street
Stayed 2 nights in Apr 2018

10/10 Excellent

My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Few minutes from the beach. Room is very clean, large and comfortable. Quiet since it’s away from street. Excellent wifi even though one may not need it since data plan in Vietnam is so cheap, perhaps only for wifi tablet.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Les points positifs sont la propreté générale de l'hôtel. Le lit très confortable, la douche agréable. Le point négatif est que le personnel ne nous dit jamais bonjour ou ne sourit jamais. La dame de la cuisine nous surveille constamment pour que l'on ne mange pas trop mais en réalité c'est difficile de trop manger quand la nourriture n'est pas très bonne ou le choix très limité.
Stayed 10 nights in Jan 2020

8/10 Good

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Hotel bom Pelo preço pago. Tudo novo. Sugestão: colocar uma prateleira na área do chuveiro para por o shampoo e sabonete. E uma porta para não molhar o banheiro todo. De resto Boa estadia. Café da manhã simples.
Stayed 1 night in Jan 2019

6/10 Okay

STEPHANE

Disliked: Staff & service

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities

Bra hotell men väldigt små rum

Bra hotell men väldigt små rum. Dessutom så finns det ingen riktig dörr till toaletten. Annars var det fräscht och bra för sitt pris

10/10 Excellent

SUNEUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 훌륭합니다.

작은 신축호텔로 관리가 굉장히 잘 되어 있습니다. 호텔 곳곳의 청소 상태가 좋고 룸도 깨끗하고 침대도 편안합니다. 주인분과 스텝도 친절합니다. 여행의 마지막 날 새벽비행기라서 잠깐 머물렀는데 위치가 좋습니다. 주변에 공사하는 건물이 없어 조용합니다.