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Holiday Inn Express Niagara-On-The-Lake by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Niagara-On-The-Lake by IHG

Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Point of interest
Point of interest
Lobby sitting area
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk

Explore the area

Map
524 York Road, Niagara-on-the-Lake, ON, L0S1J0
  • Niagara College Niagara-on-the-Lake Campus
    ‪12 min walk‬
  • Outlet Collection at Niagara
    ‪18 min walk‬
  • Royal Niagara Golf Club
    ‪2 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Roll In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express Niagara-On-The-Lake by IHG

Hotel with free breakfast, near Niagara College Niagara-on-the-Lake Campus
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and concierge services are on-site. Housekeeping is available on request.
Holiday Inn Express Niagara-On-The-Lake by IHG offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Niagara-On-The-Lake by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Niagara College Niagara-on-the-Lake Campus. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have really good things to say about the accommodation, from the comfy beds and cleanliness to the spaciousness and overall comfort
  • 12 minutes by foot from Niagara College Niagara-on-the-Lake Campus and a 2-minute drive from Outlet Collection at Niagara
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express Niagara-On-The-Lake by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 6 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2300 square feet (214 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Niagara-On-The-Lake by IHG. Free self parking is available.

This 3-star Niagara-on-the-Lake hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,300 square feet of conference space
  • 24-hour business centre
  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Niagara-On-The-Lake Hotel
Inn Express NiagaraOnThe
Express Niagara On The By Ihg
Holiday Inn Express Niagara On The Lake
Holiday Inn Express Niagara On The Lake by IHG
Holiday Inn Express Niagara-On-The-Lake by IHG Hotel
Holiday Inn Express Niagara On The Lake an IHG Hotel

Holiday Inn Express Niagara-On-The-Lake by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1114 out of 1493 reviews
Rating 8 - Good. 300 out of 1493 reviews
Rating 6 - Okay. 37 out of 1493 reviews
Rating 4 - Poor. 22 out of 1493 reviews
Rating 2 - Terrible. 20 out of 1493 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Amazing Stay! Our 2nd time. Staff very friendly and helpful. Room was super clean. Comfortable beds. Breakfast was great. Would definitely recommend and would stay again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Josée

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to check in. The front desk staff was extremely friendly and helpful. My accessibility room is very spacious and has an automatic door entry.
Stayed 1 night in Jan 2025

10/10 Excellent

Rosanna

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very friendly check-in. Rooms sparse but clean and extras available on request.
Stayed 1 night in Jan 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel was clean and that the hotel has a pool for the kids. We also loved that the breakfast is included in the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Keifer

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Kwon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for 4 days over the New Year period. The hotel as lots of parking and easy access to the road network. Checkin was easy and friendly. There is an area where breakfast is available. There are lots of options such as Sausages or bacon, omelette, bread, bagels, muffins and cereal. Seating is limited so be mindful of that. There are snacks available just to the right of reception. These include drinks, sweets and ice cream. You pay at reception. The building looks brand new and the rooms are spacious. He had two queen beds with fair amount of storage. There is a large wall mounted tv which has various tv stations. Our room had a bath and shower. Shower worked fine, just took awhile to heat up. There is an indoor pool on site. It’s fairly small and not particularly warm but, does the trick. There are free towels to use which re already pool side. The gym looks good with a few machines and weights. The location was 10-15 minutes from Niagara Falls area. Highly recommended hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Philippe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a little tip about the continental breakfast: it’s better to go early. Later on, there tend to be too many people, and the food isn’t replenished fast enough, which forces a long line of waiting. (Though it’s clear the staff are doing their best!). If gone early it's calm, peaceful and comfortable
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2024

8/10 Good

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bad experience in the breakfast
Overall, our stay was good, but the breakfast had long lines, and things took a long time to arrive.
Stayed 3 nights in Dec 2024

10/10 Excellent

Greg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great shape. Free breakfast was awesome. Perfect for shopping at outlets and near the Falls
Stayed 4 nights in Dec 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- everything was great! - would definitely recommend this hotel and will definitely be back when in the area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carmen De

Stayed 2 nights in Dec 2024

8/10 Good

Victoria

Stayed 1 night in Dec 2024

10/10 Excellent

ADEKUNLE

Liked: Cleanliness, property conditions & facilities, room comfort
New year getaway
Stay was relaxing. Although the bathroom door wasn't private at all. Overall nice place to relax.
Stayed 1 night in Dec 2024

8/10 Good

Bo

Stayed 1 night in Dec 2024

10/10 Excellent

Yen Binh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent
Stayed 4 nights in Dec 2024

8/10 Good

adeela

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

TULLIO

Very clean and kept up to date decor.
Stayed 1 night in Dec 2024

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property, overflow room for free breakfast which came in handy since it’s a shared space with both hotels. I would recommend, this was my second stay
Stayed 1 night in Dec 2024

6/10 Okay

Sunny

Travelled with family
Liked: Cleanliness
The exhaust fan in the bathroom was not worked (Room 316). The breakfast area doesn't have the green bin .
Stayed 1 night in Dec 2024

10/10 Excellent

Wenjing

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good.
Stayed 4 nights in Dec 2024