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Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

2 bars/lounges
Suite, 1 King Bed, Jetted Tub | Premium bedding, desk, soundproofing, iron/ironing board
Front of property
Arcade
Bowling

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
327 Ontario St, St. Catharines, ON, L2R5L3
  • Montebello Park
    2 min drive
  • FirstOntario Performing Arts Centre
    3 min drive
  • Meridian Centre
    3 min drive
  • St. Catharines, ON (YCM-Niagara District)
    14 min drive

Room options

View all photos for Suite, 1 King Bed, Jetted Tub

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 King Bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, desk, soundproofing, iron/ironing board

Suite, Multiple Beds

  • 29 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, desk, soundproofing, iron/ironing board

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior
Best Western St. Catharines Hotel & Conference Centre
Pool
Hot tub
Breakfast included
Pet-friendly
3.9 out of 5, Good, (1001)
The price is €195
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Best Western St. Catharines Hotel & Conference Centre

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Family-friendly hotel connected to the convention centre in York - Haig with free parking
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a rooftop terrace and a 24-hour business centre are on-site. Change of towels is available on request
Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel offers 181 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel. During your stay, you'll be connected to the convention centre and within walking distance of Montebello Park. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Ostin's Restaurant
  • Cooked-to-order breakfast offered for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and bicycles to rent
  • Just a 2-minute drive from Montebello Park and a few minutes from FirstOntario Performing Arts Centre
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 19375 square feet (1800 square metres) and includes a conference centre. A rooftop terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel. Self parking is free.

This 3-star St. Catharines hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Ostin's Restaurant – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Baci Caffe – This coffee shop specialises in American cuisine and serves breakfast and lunch. Open daily.
Parkway Social – This bar specialises in American cuisine and serves lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 5 to 15 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Baci Caffe
  • Ostin's Restaurant
  • Parkway Social

Family friendly

  • Arcade/game room
  • Bowling alley
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (19,375 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CAD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 5 to 15 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 401 out of 1002 reviews" "
Rating 8 - Good. 351 out of 1002 reviews" "
Rating 6 - Okay. 137 out of 1002 reviews" "
Rating 4 - Poor. 59 out of 1002 reviews" "
Rating 2 - Terrible. 54 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Good
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family
For a newly renovated hotel, it is great. Will be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Rick

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Room comfort
Very disappointing - not a restful night
Very disappointing. While this place has recently been renovated and looks nice, you can tell that the renewal is only on the surface. Extremely low soundproofing performance between the rooms and from the hallway. Woke up in the middle of the night from the noise of my neighbor taking a shower and then door slamming in the early morning hours. Not the guests’ fault but simply poor architectural/acoustical design of the property. Very disappointing, though the staff was friendly.
Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Franz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

William

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Martin

Stayed 1 night in Aug 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in Aug 2024

6/10 Okay

JINGJING

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The telephone can't work, the technical person coming, but can't solve the problem, then nobody take care further. there is no kettle supply, no cloth hanger at closet. The breakfast is expensive and poor. I would like to recommend dining outside.
Stayed 1 night in Aug 2024

8/10 Good

Marcel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice spacious room. Newly renovated hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel in a good area. The room was very well kept
Stayed 2 nights in Aug 2024

10/10 Excellent

Cher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was under construction but still really nice
Stayed 1 night in Jul 2024

8/10 Good

Afzal

Liked: Property conditions & facilities
Water leaking from AC inside the room I called. The customer service said nobody available at this time. They just give me a towel to put in top of the water. They said Somebody looked at when we get to check out. after that
Stayed 2 nights in Jul 2024

10/10 Excellent

Sheryl

Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family and small children
We loved the new updated room. My nephew thought it was pretty cool to have his privacy and his own tv.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy

Stayed 2 nights in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Tara

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lynden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent weekend of 7/19/24 to visit the Falls. Had a wonderfull stay at this Holiday Inn location about 15 mins drive from the falls. Even with construction it was an absolutely wonderfull stay. We will definately visit again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian Ian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction in the lobby and there was no complimentary breakfast that we saw
Stayed 5 nights in Jul 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
This hotel was amazing. Even with the construction, there was minimal noise. The roomed were clean and spacious. The staff (from the front desk to the wait staff to the x construction workers) knocked it out of the park. We even had a flat tire. Not inly did they help to find a garage, they pumped it up and even checked with us at the garage to be sure we didn’t need any follow-up help. Just amazing! The area around had a grocery, dollar store and a few restaurants too. Slightly larger than a small town. It was close to everything.
Stayed 2 nights in Jul 2024