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"Check in staff were efficient, pleasant and polite. Creaky bed that made a noise when one of us moved. Really noisy plumbing from adjoining rooms. ... " More

By a verified traveller on Fri 17 May 2024

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed (Walk-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Fallsview Casino. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests love the breakfast and restaurant
  • Steps from Fallsview Casino and 6 minutes on foot from Skylon Tower

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Couples (1)
3 out of 5
Check in staff were efficient, pleasant and polite. Creaky bed that made a noise when one of us moved. Really noisy plumbing from adjoining rooms. An inconsiderate guest stood on the balcony at midnight speaking very loudly on the phone….not the motel’s fault! No safe and very basic television channels.

Posted by on 17 May 2024

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About the Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Location 5339 Murray St, Niagara Falls, ON L2G2J3

Property Features

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel. Free self parking is available. This 3-star Niagara Falls hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Niagara Falls, ON (XLV-Niagara Falls Train Station) (4 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offers 122 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay-per-view films. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining
  • Flat-screen television
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:30 AM.

Cocos – This theme restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Room service is available.

Nearby Activities

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 14.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Niagara Falls Falls
  • Holiday Inn Niagara Falls Falls
  • Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
  • Holiday Inn Niagara Falls Falls Hotel
  • Niagara Falls Holiday Inn
  • Holiday Inn Niagara Falls By The Falls

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.