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Residence & Conference Centre - Niagara-on-the-Lake

2.0 star property

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Photo gallery for Residence & Conference Centre - Niagara-on-the-Lake

Winery
View from property
Lobby sitting area
Lobby
Full-sized fridge, microwave

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
137 Taylor Road, Niagara-on-the-Lake, ON, L0S 1J0
  • Niagara College Niagara-on-the-Lake Campus
    ‪1 min walk‬
  • Outlet Collection at Niagara
    ‪10 min walk‬
  • Royal Niagara Golf Club
    ‪13 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪45 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchenette

Suite, 2 Bedrooms, Kitchenette | 2 bedrooms, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Kitchenette

  • Sleeps 4
  • 2 Double Beds

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The price is €64
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includes taxes & fees
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About this property

Residence & Conference Centre - Niagara-on-the-Lake

Suburban hotel with winery and 24-hour front desk
Along with an attached winery, this hotel has a snack bar/deli and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
Residence & Conference Centre - Niagara-on-the-Lake offers 100 air-conditioned accommodations with free toiletries and blackout curtains. This accommodation offers separate dining areas and includes desks. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower.

This Niagara-on-the-Lake hotel provides complimentary wired and wireless Internet access. Televisions come with satellite channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a weekly basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Residence & Conference Centre - Niagara-on-the-Lake. During your stay, you're just a quick walk from Niagara College Niagara-on-the-Lake Campus. Free WiFi in public areas, free self-parking and a winery are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include a conference centre, laundry facilities and a car charging station
  • On-site recreation includes hiking/biking trails
  • Guests speak favourably about the location and the value of their stay
  • Just a 2-minute drive from Outlet Collection at Niagara and 9 minutes from Clifton Hill
A winery is on site. There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Residence & Conference Centre - Niagara-on-the-Lake. Free self parking is available.

Smoking is allowed in designated areas at this Niagara-on-the-Lake hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Hiking/biking trails
  • Vineyard
  • Wine tasting room
  • Winery

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 1 September and 30 April.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 11.30 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 11.30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property is professionally cleaned
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Niagara-on-the-Lake Residence
Residence Hotel Niagara-on-the-Lake
Residence Niagara-on-the-Lake
Residence Conference Centre Niagara on the Lake

Residence & Conference Centre - Niagara-on-the-Lake Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 216 out of 1000 reviews
Rating 8 - Good. 385 out of 1000 reviews
Rating 6 - Okay. 244 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

chrystina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun location to stay as we were going to a music festival. Rooms were quite and and larger than expected
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana Fiorella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Jul 2024

2/10 Terrible

GENEVIEVE

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Shelagh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

David

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The staff was rude and unprofessional. I will never stay here again, and recommend no one ever does
Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Aug 2024

10/10 Excellent

Georgia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Basic accommodations but everything was clean. The location allowed is to drive to many attractions with ease.
Stayed 2 nights in Aug 2024

8/10 Good

Barb

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great deal for our purposes. A coffee machine in the room would have been great but again, understand it's a dorm room. Staff was great!
Stayed 2 nights in Aug 2024

2/10 Terrible

Leonor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a horrible smell in the building and the bed was very uncomfortable We checked and left within 5 minutes Will never be returning
Stayed 1 night in Aug 2024

10/10 Excellent

Henry

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Power was out to half the room dont know where the fuse box was. A/C was not proforming well. Staff was very nice. Place is clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Adejoke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great. The environment is quiet and beautiful. The beds are not for my size.
Stayed 1 night in Aug 2024

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was a low-cost stay but the rooms at this "hotel" were terrible. We would have been better off sleeping in our car. These are old run-down dorm rooms. The bunk beds don't even have ladders. Kitchen had no paper towels, or any plates/utensils. Hallway carpets were disgusting. The elevator has a disgusting pungent odor like BO. DO NOT STAY HERE! You'd be better off at a motel. Worst place we ever stayed.
Stayed 1 night in Aug 2024

6/10 Okay

Line

Travelled with group
Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Jayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Travelled with group
Stayed 2 nights in Aug 2024

6/10 Okay

Priscilla

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The price is what's great about this place. Much cheaper than all hotels in the area. Conveniently located just off the QEW and across the shopping outlet. This is a student residence building so the rooms are very basic but has all you need. Our room had 2 loft beds that my 12yr and 15yr old kids used. The ladder to go up is a bit tricky so just keep that in mind. The towel rack in the bathroom had fallen off from a previous guest as it was on the floor beside the toilet. But we did have all the towels we needed. Overall, the place provided everything we needed, was clean, and front desk was very polite and helpful. We used Google maps to find to the hotel which led us to a closed street. I called the front desk and she guided me on the phone thru the Niagara College property, past the barn, and to the Residence entrance.
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a good option for the area as you can book a two bedroom unit and have a mini kitchen.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for families the place is very clean and has everything you need for a hotel stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Simple and clean, no bells and whistles. The only one issue was the walls were thin and heard people talking very early in the morning.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2024

8/10 Good

Keren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Perfect for a family trip to niagara. Clean rooms with lot's of space. Staff could be nicer and more eager to help figure things out. Overall pleasantly surprised and would stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Shauna

Stayed 2 nights in Jul 2024