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White Oaks Resort & Spa

5.0 star property

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Photo gallery for White Oaks Resort & Spa

Premium bedding, pillow-top beds, minibar, in-room safe
Reception
Luxury Deluxe Suite | Premium bedding, pillow-top beds, minibar, in-room safe
Front of property – evening/night
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
253 Taylor Rd, Niagara-on-the-Lake, ON, L0S1J0
  • Outlet Collection at Niagara
    ‪1 min walk‬
  • Niagara College Niagara-on-the-Lake Campus
    ‪4 min walk‬
  • Royal Niagara Golf Club
    ‪12 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪45 min drive‬

Room options

View all photos for Luxury Executive Suite, 1 King Bed

Luxury Executive Suite, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Executive Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Deluxe Suite

Luxury Deluxe Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Deluxe Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Queen Beds, Tower

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

White Oaks Resort & Spa

Eco-certified resort with 3 restaurants and full-service spa
Along with 3 restaurants, this smoke-free resort has a full-service spa and an indoor pool. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
White Oaks Resort & Spa offers 220 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Niagara-on-the-Lake resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and a hairdryer. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

3 indoor tennis courts and a health club are featured at the resort. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at White Oaks has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the comfortable beds at White Oaks Resort & Spa. During your stay, you're just a quick walk from Outlet Collection at Niagara. Enjoy features like 3 restaurants, a full-service spa and an indoor pool.
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body scrubs, massages or manicures and pedicures at The Spa at White Oaks
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes 3 indoor tennis courts, a gym and a steam room
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Outlet Collection at Niagara and 10 minutes by car from Clifton Hill
  • Shopping centre and local-area shuttle service available for a fee
White Oaks Resort & Spa offers its guests a full-service spa, indoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business centre and meeting rooms are available. A health club, a hot tub, and a sauna are also featured at the eco-certified White Oaks Resort & Spa. Parking is available for a fee.

This Niagara-on-the-Lake resort is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11:00 AM.
LIV – This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Play Bar & Grill – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Grow Kitchen & Cafe – This café serves breakfast, lunch and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15 per night)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (CAD 15 per day)
  • Valet parking on site (CAD 20 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: CAD 18 to 30 for adults and CAD 8 to 25 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Grow Kitchen & Cafe
  • LIV
  • Play Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • 3 indoor tennis courts
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Refrigerator on request
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50.00 per night
  • Resort fee: CAD 16.95 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Parking
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 18 to 30 for adults and CAD 8 to 25 for children
  • Fee for in-room wireless Internet: CAD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Self-parking fee: CAD 15 per day
  • Valet parking fee: CAD 20 per day
  • Late check-out fee: CAD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 105670954RT0001

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

White Oaks
White Oaks Niagara-on-the-Lake
White Oaks Resort
White Oaks Resort Niagara-on-the-Lake
White Oak Resort Anbd Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Spa
White Oaks Conference Resort And Spa
White Oaks Conference Hotel
Niagara On The Lake White Oaks
White Oaks Resort Spa
White Oaks Resort & Spa Resort
White Oaks Resort & Spa Niagara-on-the-Lake
White Oaks Resort & Spa Resort Niagara-on-the-Lake

White Oaks Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1494 out of 1881 reviews
Rating 8 - Good. 285 out of 1881 reviews
Rating 6 - Okay. 69 out of 1881 reviews
Rating 4 - Poor. 15 out of 1881 reviews
Rating 2 - Terrible. 18 out of 1881 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Raymond, Edmonton

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst five-star I have ever stayed. The staff is not helpful at all and the services is way too old. It looks like an building older than my grandma.
Stayed 1 night in Dec 2024

8/10 Good

Maryam

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was a very convincing place
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax!
Stayed 2 nights in Dec 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quick night away, the gym, spa and food were all amazing- service was excellent throughout the resort
Stayed 1 night in Jan 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best stay... always!
This is our families go to hotel for a quick night away from reality. The pool is great, restaurants delicious and overall atmosphere is relaxing. Will be back in a few months.
Stayed 1 night in Jan 2025

10/10 Excellent

Tamires

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay with our two little boys
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place but TV connection issues
This is a great place to stay! For singles, couples, a family with children, a retired couple... you name it! My only issue was that when I tried to connect to the Google Chromecasts to play the streaming platforms, like Netfix, YouTube etc, it kept randomly logging me out. I'm not sure if the issue was with the WiFi connection or the Google Chromecast app itself, but it as quite frustrating when trying to watch something in the evening. The basic cable doesn't have many options so it was a bit frustrating to watch anything. Overall, great trip and location! Right across the outlet mall, so perfect time during the Boxing Day sales, if you're looking to shop!
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything is excellent
Stayed 2 nights in Dec 2024

6/10 Okay

Abiodun

Liked: Cleanliness
the hotel felt and looked tired. The location is awesome for shopping.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonghee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
It was amazing stay! The room was very clean, spacious and beautiful! We will definitely go back! I just wish their swimming pool was a bit cleaner. That’s it. Oh also we had dinner at LIV restaurant in the hotel. It was fantastic! Best service ever I experienced and delicious! Strongly recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Radmila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Polina, Peninsula

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay. Pool and hot tub is amazing !!!! Very warm. Highly recommend. The only recommendation is to add sleepers to the guest for the pool use
Stayed 1 night in Nov 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 1 night in Dec 2024

10/10 Excellent

Lenox, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay, exceptional service and nicely decorated. Always a great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Ngok Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Theepan

Stayed 3 nights in Dec 2024

10/10 Excellent

nivedita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay- very friendly staff, rooms were large and very comfortable. Excellent shower
Stayed 2 nights in Dec 2024

2/10 Terrible

ERIC CHI HANG

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
They don’t welcome the oriental client anymore. Especially in the restaurant.
Stayed 2 nights in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Restaurants were really good.
Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024