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ANA Crowne Plaza Niigata by IHG

4.0 star property

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Niigata by IHG

Front of property
View from room
Lobby
Lobby sitting area
Minibar, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
5-11-20 Bandai Chuo-ku, Niigata, Niigata-ken, 950-8531
  • Toki Messe
    ‪13 min walk‬
  • Niigata Prefectural Civic Centre
    ‪3 min drive‬
  • Niigata City Performing Arts Center
    ‪3 min drive‬
  • Niigata (KIJ)
    ‪20 min drive‬

Room options

View all photos for Premium Room, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds (High Floor)

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout curtains

Standard Room

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed

  • City view
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds (Top Floor)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds (Top Floor)

  • City view
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed (Mid Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed (Mid Floor)

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed (High Floor)

Standard Room, 1 Single Bed (High Floor) | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed (High Floor)

  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed (High Floor)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed (High Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Air Purifier)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Air Purifier)

  • City view
  • 21.9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds (Separate Bath and Walk-In Shower)

Junior Suite, 2 Single Beds (Separate Bath and Walk-In Shower) | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds (Separate Bath and Walk-In Shower)

  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds (High Floor)

Junior Suite, 2 Single Beds (High Floor) | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds (High Floor)

  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Similar properties

Bar (on property)

Hotel Okura Niigata

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (807)
The price is €68
for 1 room
includes taxes & fees
20 Apr - 21 Apr
Hotel Okura Niigata

About this property

ANA Crowne Plaza Niigata by IHG

Hotel in Niigata with 4 restaurants and fitness centre
Along with 4 restaurants, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area and conference space.
ANA Crowne Plaza Niigata by IHG offers 182 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at ANA Crowne Plaza Niigata by IHG. During your stay, you're just a quick walk from Aizu Yaichi Memorial Museum. Free WiFi in public areas, 4 restaurants and a gym are available.
  • Free WiFi
  • Enjoy Japanese cuisine while dining at Kura
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute walk from Aizu Yaichi Memorial Museum and 13 minutes on foot from Toki Messe
There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Niigata by IHG. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Niigata hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Kura – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Tendan – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Season Cafe – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Koshi – On-site café.
Kanesei – This restaurant specialises in sushi and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,200 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: JPY 3,000 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Kanesei
  • Koshi
  • Kura
  • Season Cafe
  • Tendan

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • Meeting rooms

Spa

  • Aromatherapy
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3000.0 per night.
  • Cots (infant beds) are available for JPY 1210 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 per person
  • Self-parking fee: JPY 1200 per day (in/out privileges)
  • Crib (infant bed) fee: JPY 1210 per night
  • Rollaway bed fee: JPY 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Crowne Plaza Niigata
Ana Niigata
Crowne Plaza Ana Hotel Niigata
Crowne Plaza Ana Niigata
Crowne Plaza Niigata
ANA Crowne Plaza Niigata Hotel

ANA Crowne Plaza Niigata by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 403 out of 747 reviews
Rating 8 - Good. 264 out of 747 reviews
Rating 6 - Okay. 52 out of 747 reviews
Rating 4 - Poor. 20 out of 747 reviews
Rating 2 - Terrible. 8 out of 747 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abbielyn

Stayed 2 nights in Dec 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast spread was by far the best I’ve had, it was not only very affordable (¥2400 if you make a reservation one day prior) and the food spread was also very varied. There were 3 types of Niigata rice to choose from, and also some of the best bread I’ve ever had. The ensuite bathroom was spacious, and the showerhead had good water pressure. The room was also big enough to open 2 medium sized luggages without having to navigate too precariously around. The traditional Shoji in the room also added more character to the room. Humidifiers and even pillows of different heights were available for rent (ANA Crowne Plaza calls it their sleep advantage), which definitely improved our sleep. Location of the hotel was also very convenient; 10mins from the train station (flat ground, easy for luggage to be pull across), 5mins from LoveLa Bandai (a mall with all the shops that you need) and multiple bus stops.
Stayed 4 nights in Dec 2024

10/10 Excellent

HyunJun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing just quietly, walkable
Stayed 2 nights in Oct 2024

10/10 Excellent

JIANDONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with very good service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ruth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was amazing and the English support from the staff was top class.
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Jun 2024

6/10 Okay

Keiko

Stayed 1 night in Jul 2024

10/10 Excellent

KAZUNARI

Stayed 5 nights in Jun 2024

10/10 Excellent

Tjung-Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly staff, nice location.
Stayed 2 nights in Jun 2024

10/10 Excellent

JAMES A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good lication
Staffs are friendly, but we can hear next room guests talking. Dined at their Japanese restaurant at B1, excellent service and good quality of food. 10 minutes walk to Niigata station, good place to shop around it’s CoCoLo shopping center inside train station.
Stayed 2 nights in May 2024

8/10 Good

Randall, Pearl City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2024

8/10 Good

Randall, Pearl City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything you need, including things you might not think you would need. Well-thought-out hotel in terms of services and amenities. Only issue i had was the hotel not receiving the deposit i paid to Expedia. Will need to check with Expedia when i get back.
Stayed 2 nights in May 2024

10/10 Excellent

Chee Seng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional style hotel with top class service.
Stayed 4 nights in Mar 2024

8/10 Good

CHAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
river view and near proximity to walking across the river for more dining options. parking should be made free instead of paying
Stayed 1 night in Mar 2024

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class hotel
Comfortable and quiet hotel with super delicious breakfast. Friendly staffs are well organized always ready to serve the customers. My room was spacious with a beautiful river view. The Hotel was conveniently located with almost everything within the walking distance. I will certainly come back when I revisit Niigata.
Stayed 4 nights in Dec 2023

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing place.
Stayed 1 night in Dec 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not bad. Felt slightly older. Could hear some stomping from room above, but minimal. Biggest issue that I am docking a star for is ac did not seem to work. Set to 15c cool, but room stayed at a constant 24c which was too hot for me. I reported, but was only offered the suggestion to turn off the ac (this did not work). Location was fine and short cab ride to different spots if needed. Staff was overall very pleasant and friendly.
Stayed 3 nights in Nov 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Hotel looks like it was built in the 1980’s but the management keeps it well for the age. Location is good not far from the train station where everything happens. Good place to stay in.
Stayed 2 nights in Jul 2023

8/10 Good

Jia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fairly standard hotel, but clean and comfortable! Easy to walk to lots of attractions nearby.

8/10 Good

Kohei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great hotel before the pandemic
I have stayed in this hotel many times in the past before the pandemic. Each times, I have stayed for at least several days at a time and never really had any issues with this hotel. This time, most of the usual employees that worked here are gone and I feel like they are operating with skeleton crew. There was no issue with the service and all, but I felt like this time the room had less amenities than before. It's still a good hotel, but sadly I think their glory was a thing in the past.
Stayed 5 nights in Feb 2023

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very delicious and well presented, nice hotel staff, gracious.
Stayed 1 night in Nov 2022