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Hotel Riu Palace Antillas - Adults Only - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Antillas - Adults Only - All Inclusive

Outdoor pool, pool loungers
View from property
Sun deck
Front of property – evening/night
Pillow-top beds, minibar, in-room safe, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

Map
J E Irausquin Boulevard 77, Noord
  • Palm Beach
    ‪6 min walk‬
  • Hyatt Regency Casino
    ‪11 min walk‬
  • Eagle Beach
    ‪18 min walk‬
  • Oranjestad (AUA-Queen Beatrix Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite (E)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite (E)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, U)

Pillow-top beds, minibar, in-room safe, laptop workspace

Suite, Oceanfront (Elite Club, U)

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, Superior, U)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club, Superior, U)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, U)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Elite Club, U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club, B2C-US)

Pillow-top beds, minibar, in-room safe, laptop workspace

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, Superior, B2C-US)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club, Superior, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club | L |)

Pillow-top beds, minibar, in-room safe, laptop workspace

Suite, Oceanfront (Elite Club | L |)

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | L | Superior)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Elite Club | L | Superior)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (Elite Club | L | Superior)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club | L | Superior)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Pillow-top beds, minibar, in-room safe, laptop workspace

Suite, Ocean View (B2C-US)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (B2C-US)

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-US)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (L)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (L)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Partial Ocean View (L)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite (L)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Pillow-top beds, minibar, in-room safe, laptop workspace

Suite, Ocean View (U)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Pillow-top beds, minibar, in-room safe, laptop workspace

Suite, Ocean View (L)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Superior | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Ocean View (Elite Club | Superior | B2C-CA)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club | Superior | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (U)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club | B2C-CA)

Pillow-top beds, minibar, in-room safe, laptop workspace

Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (B2C-CA)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (B2C-CA)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-CA)

Pillow-top beds, minibar, in-room safe, laptop workspace

Suite, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior | B2C-CA)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Superior | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (E)

Pillow-top beds, minibar, in-room safe, laptop workspace

Suite, Ocean View (E)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | E)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Elite Club | E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (Elite Club | Superior | E)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club | Superior | E)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Elite Club | E)

Pillow-top beds, minibar, in-room safe, laptop workspace

Suite, Oceanfront (Elite Club | E)

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (C)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite (C)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (C)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (C)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (E)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (E)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (C)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Partial Ocean View (C)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club | C)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Elite Club | C)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (Elite Club | Superior | C)

Pillow-top beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club | Superior | C)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Elite Club | C)

Pillow-top beds, minibar, in-room safe, laptop workspace

Suite, Oceanfront (Elite Club | C)

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 40 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Ocean View (C)

Pillow-top beds, minibar, in-room safe, laptop workspace

Suite, Ocean View (C)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Junior

Pillow-top beds, minibar, in-room safe, laptop workspace

Suite Junior

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Sea View

Pillow-top beds, minibar, in-room safe, laptop workspace

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite With Sea View

Pillow-top beds, minibar, in-room safe, laptop workspace

Suite With Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Junior With Side Sea View

Pillow-top beds, minibar, in-room safe, laptop workspace

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

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About this property

Hotel Riu Palace Antillas - Adults Only - All Inclusive

Adults-only beachfront property with outdoor pool
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Antillas - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
Hotel Riu Palace Antillas - Adults Only - All Inclusive offers 482 accommodations with minibars and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of Hotel Riu Palace Antillas - Adults Only - All Inclusive's great beach location. During your stay, you're just a quick walk from Palm Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a poolside bar and 2 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with facials, aromatherapy or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and fitness classes
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Within a 15-minute walk of Palm Beach and Hyatt Regency Casino
Hotel Riu Palace Antillas - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hotel Riu Palace Antillas - Adults Only - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling.

Free breakfast is available daily. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a hot tub and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 4-star Noord property.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.
Atlantis – This buffet restaurant only serves dinner. Guests can enjoy al fresco dining (weather permitting).
Krystal – This fine-dining restaurant specialises in Fusion cuisine and only serves dinner. Reservations are required.
Rimini – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
Malmok – This steakhouse only serves dinner. Reservations are required.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Sailing
Snorkelling excursions
Windsurfing

Entertainment

On-site entertainment and activities
On-site live performances

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Atlantis
  • Krystal
  • Malmok
  • Rimini

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Personal motorised watercraft
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Antillas - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Westin Resort & Casino Aruba
Riu Palace Antillas All Inclusive Adult Palm Beach
Riu Antillas Inclusive Adult
Riu Palace Antillas Adult Palm Beach
Riu Palace Antillas Adult
Riu Palace Antillas All Inclusive Adult Noord
Riu Palace Antillas Adult Noord
Riu Antillas Inclusive Noord
Riu Palace Antillas All Inclusive Adult Only
Riu Palace Antillas Adults Only All Inclusive
Hotel Riu Palace Antillas - Adults Only - All Inclusive Noord

Hotel Riu Palace Antillas - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 680 out of 1186 reviews
Rating 8 - Good. 277 out of 1186 reviews
Rating 6 - Okay. 141 out of 1186 reviews
Rating 4 - Poor. 46 out of 1186 reviews
Rating 2 - Terrible. 42 out of 1186 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Trent J

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was a great destination. I feel the staff could have explained things better such as restaurant times and been more helpful. Also, I never saw a spa and we really wanted a massage. We took a day to learn the facilities and had a great time.
Stayed 5 nights in Dec 2024

8/10 Good

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being on the beach most of the time
Stayed 4 nights in Jan 2025

10/10 Excellent

Melissa

Stayed 5 nights in Jan 2025

10/10 Excellent

Bonnie Lee

Stayed 7 nights in Jan 2025

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Watch booking ocean view because unless you complain the view is barely visible from balcony.
Stayed 4 nights in Jan 2025

8/10 Good

Maggie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean staff was friendly. Its not a newer hotel but it was well maintained and affordable. Buffet was fantastic for breakfast and dinner. Beach was clean and beautiful. Only negative we found at this hotel was there is no jacuzzi on property
Stayed 6 nights in Jan 2025

10/10 Excellent

Joanne

The staff and service were exceptional! The room was clean and updated. Perfect stay in Aruba! We will be back!
Stayed 5 nights in Jan 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff really cared about making us comfortable. From the moment we arrived Bolivar showed us our room and explained everything we needed to get started. On the beach where we spent most of our time Oscar, Jose and Kevin helped us setup and were very friendly. We even got to chat with Jason the security guard as we passed. Place was beautiful. the food was excellent.
Stayed 7 nights in Jan 2025

8/10 Good

Sarah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The lapse in time for dining was our only compliant. The snack bar that was 24 hours and the room service menu could stand to be enhanced. Too few options.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mark Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Joseph Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and very helpful. Especially Nathan at the pool bar. Buffet for lunch and dinner was very good. We didn't bother going to any of the restaurants because we liked the buffet so much. Different themes each night so there were some different options each day. I would stay there again.
Stayed 6 nights in Jan 2025

2/10 Terrible

Katrine

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Erin, Wisconsin Dells

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 6 nights in Jan 2025

10/10 Excellent

Susan M

Liked: Cleanliness, staff & service, property conditions & facilities
Love the pool and beach. Did not enjoy 3 adults in two full size beds. The beds are not queen for two adults in one bed.
Stayed 7 nights in Jan 2025

10/10 Excellent

Janet, Mechanicsburg

Liked: Staff & service, property conditions & facilities
A great place to stay
Stayed 6 nights in Jan 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
The property is old, the entrance is dark is non inviting. Food is not good, the cook grills burgers in front of you, he burns them to the charcoal, smoke everywhere, he has no clue what he is doing and that’s everywhere. Food is horrible. Spot under the hut: I wake up at 7 am to save a spot. Somehow the all front chairs were taken . Is the people who work there do this???? There were lots of alcohol in the room, but no snack, there were there 2 years ago. The people on the front desk not really trained to help you I’ll never come back to this hotel.
Stayed 9 nights in Dec 2024

6/10 Okay

Joanna, mt kisco

Stayed 5 nights in Jan 2025

10/10 Excellent

Karla Regina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was so nice! Very clean the staff was so nice and courteous and friendly! The grounds were beautiful the beach omg the water so was breath taking never seen nothing like it!! The food was delicious!! The drinks were so good!! And the parties was so much fun!! I want to give a shout to all the staff especially Mary, Louise and Juan!!
Stayed 5 nights in Dec 2024

6/10 Okay

ARKADY

Liked: Cleanliness, staff & service
Not a five stars resort. Benefits don’t justify its costs. Need to get up at 5.30 am to reserve a piece of shade at the beach!! At a five start retort!? It’s beyond ridiculous.
Stayed 7 nights in Dec 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful! I went as a solo traveler, and felt extremely safe at all times. You can walk to the town in palm beach in just 10 minutes. The beach always had lounge chairs available, and a lot of shade available with the beach huts. Upon booking I was emailed that I had $590 in credits at hotel, but upon checking in, was only given a few “vouchers” worth $10 or $15. Otherwise, everything was great.
Stayed 5 nights in Dec 2024

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was the beach chair situation, they were locked and it was a hassle to find someone to open them, and then you couldn’t find any shade if you went to the beach to late.
Stayed 6 nights in Dec 2024

8/10 Good

Jared

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not enough chairs by the pool.. and people would leave a book or shoe on chairs from 7 am.. but then not actually be there until much later.. so most chairs were "blocked" from using.. even though the guests were not even there. everything else was great.
Stayed 4 nights in Dec 2024

4/10 Poor

Susan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only reason I gave this property 2 stars instead of 1 or 0 is because the staff is one of the best we have encountered. From the front desk to the housekeeper to the bar and wait staff everyone was very friendly and responsive to any of our needs. The facilities are in desperate need of updating, as my daughter said it best it looks like a place high school or college friends would go on spring break! Not a luxury hotel for adults but I could have overlooked that due to the beauty of the beach and the wonderful staff if the food was even half decent. The food selections were limited and the specialty restaurants were very sub par not to mention they are first come first serve which means you need to get in line before 6:00. Their room service menu is like ordering from a Seven Eleven or convenient store with only 4 options. After paying a lot of money for an all inclusive we ended up leaving the resort multiple times to eat! Overall it was a very disappointing experience. I wish I had paid more attention to other reviews prior to booking.
Stayed 7 nights in Dec 2024

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing!
Stayed 4 nights in Dec 2024