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Wyndham Garden Norfolk Downtown

3.5 star property

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Lobby
Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk
Breakfast and dinner served, American cuisine
Seasonal outdoor pool
View from room

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
700 Monticello Avenue, Norfolk, VA, 23510
  • Norfolk Scope
    ‪2 min walk‬
  • Waterside District
    ‪17 min walk‬
  • Old Dominion University
    ‪4 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Non Smoking (1 King Bed)

Junior Suite, Non Smoking (1 King Bed) | Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Non Smoking (1 King Bed)

  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Double Beds, Non Smoking

  • City view
  • 70 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite, Non Smoking (2 Double Beds)

Executive Suite, Non Smoking (2 Double Beds) | Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, Non Smoking (2 Double Beds)

  • City view
  • 70 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Wyndham Garden Norfolk Downtown

Hotel with a 24-hour fitness centre, steps from Norfolk Scope
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking. Housekeeping is available on request.
Wyndham Garden Norfolk Downtown offers 204 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Wyndham Garden Norfolk Downtown. During your stay, you're just a quick walk from Norfolk Scope. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at 700 Bistro
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Norfolk Scope and 8 minutes on foot from Chrysler Museum of Art
  • Cats and dogs welcome for a fee (restrictions apply)
Wyndham Garden Norfolk Downtown offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 15005 square feet (1394 square metres) and includes a conference centre. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Wyndham Garden Norfolk Downtown. Parking is available for a fee.

This Norfolk hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
700 Bistro – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service is available.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day; includes in/out privileges)
  • Extended parking on site (USD 15 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 700 Bistro

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15,005 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 4 September to 24 May:
  • Swimming pool
The property will be renovating from 26 April 2025 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Self-parking fee: USD 15 per day (in/out privileges)
  • Extended parking fee: USD 15 per day
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Norfolk Plaza
Norfolk Plaza
Norfolk Plaza Hotel
Norfolk Plaza Hotel London, England
Norfolk Plaza London
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown
Wyndham Norfolk Norfolk
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown Norfolk
Wyndham Garden Norfolk Downtown Hotel Norfolk

Wyndham Garden Norfolk Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 236 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 210 out of 1001 reviews
Rating 4 - Poor. 173 out of 1001 reviews
Rating 2 - Terrible. 194 out of 1001 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Carl

Disliked: Cleanliness, property conditions & facilities

I had expected a little more.

Priced well. The bed was clean and comfortable. The room was partially remodeled, but don't look too close. Under the sink was a bucket to catch the leaking drain, and moderately filthy if you looked too close. The view was great and the location is convenient to down town. The lobby is cute, and the bartender was friendly.
Stayed 2 nights in Jan 2025

8/10 Good

TANY KIGANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night here. The bed was comfortable allowing me a good rest, and the room is clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Britney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having access to the gym was an absolute pleasure, upon arrival I notice that there were no washer and dryer available however, they provided services to compensate. Customer service is top notched! Absolute pleasure staying here.
Stayed 5 nights in Jan 2025

10/10 Excellent

Britney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was the best part of the room assigned however, plumbing issue was the only faulty experience i encountered. The staff are amazing! 10/10 for customer service!
Stayed 2 nights in Jan 2025

6/10 Okay

Demeitri

Liked: Cleanliness, room comfort
It was good but still haven't gotten my 85$ back
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2025

2/10 Terrible

Diane

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was dirty and needed renovation. Our drawers did not work and stayed open. The hotel is leaning ( not level ) in some places. The staff was nice, but lights in the parking area were dim and the area did not feel safe.
Stayed 1 night in Nov 2024

10/10 Excellent

Sheila

Stayed 2 nights in Oct 2024

6/10 Okay

Terri M

Travelled with group

Below average experience

It was ok. Had a toilet that didn’t flush properly. One of our keys didn’t work and the amount of noise on our floor caused us to not get hardly any sleep
Stayed 1 night in Jan 2025

10/10 Excellent

Denise, Alexandria

Stayed 1 night in Dec 2024

4/10 Poor

Boris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Norma

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only person who went out of her way was Renee at the 700 Bistro.. very nice.
Stayed 2 nights in Dec 2024

6/10 Okay

andrew phillips

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It waa ok
Stayed 1 night in Dec 2024

8/10 Good

Sabrina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The heat was coming on and off
Stayed 1 night in Dec 2024

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

KATHERINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and I’d like to give a big shout out to my front desk ladies! If I had an issue, they were on it! The parking lot and the area around it are a little sketchy but it’s a very nice location for an easy walk to Ghent or the heart of downtown! Renè was also an excellent bartender. I didn’t try their food because there’s so much good food to go out to so close!
Stayed 6 nights in Dec 2024

10/10 Excellent

Donald

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Good
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid this hotel at all costs

My stay was terrible, nothing was stated about the $15/day for parking and upon my first night I noticed a cockroach in my room. They switched my room and the room they put me in had a strong smell of mildew. I strongly advise people to stay elsewhere
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Don

Stayed 1 night in Nov 2024

10/10 Excellent

LISA

Liked: Cleanliness
Stayed 2 nights in Nov 2024