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St James Hotel, BW Premier Collection

4.0 star property

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Photo gallery for St James Hotel, BW Premier Collection

Reception
Exterior
Suite, 1 King Bed, Non Smoking (Four Poster Bed) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Library
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
Rutland Street, Nottingham, England, NG1 6FL
  • Nottingham Castle
    ‪4 min walk‬
  • Theatre Royal
    ‪8 min walk‬
  • Motorpoint Arena Nottingham
    ‪15 min walk‬
  • East Midlands (EMA)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Suite, 1 King Bed, Non Smoking (Four Poster Bed) | Room amenity

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | Room amenity

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Park Plaza Nottingham

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1001)
The price is €107
for 1 room
includes taxes & fees
22 Apr - 23 Apr
Park Plaza Nottingham

About this property

St James Hotel, BW Premier Collection

Hotel with a 24-hour front desk, near Motorpoint Arena Nottingham
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room and dry cleaning are on-site.
St James Hotel, BW Premier Collection offers 87 accommodations with complimentary bottles of water and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at St James Hotel, BW Premier Collection. During your stay, you're just a quick walk from Mortimer’s Hole. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the central location
  • Just a 3-minute drive from Motorpoint Arena Nottingham and 5 minutes from University of Nottingham
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, tour/ticket assistance, and laundry facilities are also featured at St James Hotel, BW Premier Collection. Parking is available for a fee.

This Nottingham hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10 AM.
St James Hotel, BW Premier Collection has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10 AM for a fee: GBP 15 to 18 for adults and GBP 5.50 to 5.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15.00 to 18.00 for adults and GBP 5.50 to 5.50 for children
  • Self-parking fee: GBP 14 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Rutland Square Hotel
Rutland Square Hotel Nottingham
Rutland Square Nottingham
St James Hotel Nottingham
St James Nottingham
St James Hotel
St James Hotel
St James Hotel, BW Premier Collection Hotel
St James Hotel, BW Premier Collection Nottingham
St James Hotel, BW Premier Collection Hotel Nottingham

St James Hotel, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 443 out of 1003 reviews
Rating 8 - Good. 368 out of 1003 reviews
Rating 6 - Okay. 128 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay
Stayed 1 night in Jan 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Convenient and comfortable hotel
Lovely bar, attentive service and comfortable room. Breakfast and dinner were also both good. The only issue I had was the noise - there was very little soundproofing which meant I didn’t sleep particularly well.
Stayed 1 night in Jan 2025

8/10 Good

ROSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Blessing

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
The heating was so good, window is asnt double glazed,no heating in toilet so its very cold
Stayed 1 night in Jan 2025

10/10 Excellent

Chenyu

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here a few times and the staff are always friendly. Breakfast are lovely. Went between Christmas and the new year and is a short walk to the Winter Wonderland which was still in full swing.
Stayed 3 nights in Dec 2024

8/10 Good

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Kirsty

A really nice hotel, good value for money
Stayed 1 night in Dec 2024

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for city centre access.
Stayed 1 night in Dec 2024

8/10 Good

Diane

Stayed 1 night in Dec 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sadrul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy walking distance from train station
Stayed 1 night in Dec 2024

10/10 Excellent

Sadrul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ten minutes walk from the train station makes this an accessible hote. Price ok and decent English buffet breakfast for an additional reasonable cost. Friendly staff and will continue to use this hotel. Very good. Very comfortable beds as well.
Stayed 1 night in Dec 2024

2/10 Terrible

Liam

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I recently stayed at the St James Hotel for two nights, and unfortunately, it was an incredibly unpleasant experience. The first issue I encountered was the noise. The corridors were noisy throughout the night, making it nearly impossible to sleep. Additionally, my room was uncomfortably cold, and I couldn't find a way to adjust the temperature. To make matters worse, the window wouldn't close properly, allowing street noise to seep in and keep me awake. On the second night, things got even worse when the fire alarm went off at 8 a.m., further disrupting what little sleep I had managed to get. The lack of soundproofing and the malfunctioning window made for a very frustrating stay. Overall, I would not recommend this hotel to anyone looking for a peaceful and restful experience. The issues with noise and comfort, combined with the alarm incident, made it a disappointing stay. I hope the hotel can address these problems for future guests.
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Liked: Staff & service, room comfort
Very central nice hotel
Stayed 1 night in Dec 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lara, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near the castle and city center activities. Breakfast includes a full English as part of the buffet. The hotel could use some updating but the staff & service were excellent. Parking is a challenge- be sure to drop your bags at the hotel first!
Stayed 1 night in Dec 2024

6/10 Okay

holly

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I don't usually leave reviews but I feel necessary on this occasion. The twin room was very outdated and not up to standard considering the star rating of the hotel. Various factors such as paint scuffs, stains on the worn carpet, old bath, sink, fixtures and fittings. Did not feel it was worth the price we paid and certainly didn't feel luxury. Should have chosen other nearby alternatives. On the plus side it was a nice breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Danny

Disliked: Cleanliness, staff & service, room comfort
Not great
I've just stayed at st James hotel 15th-16th room 109 when I was booking this hotel was described as a four star luxury hotel I've been very excited to staying at the hotel for 2 nights over December I'm booked to come back next Saturday When I checked in the receptionist was well mannered when I got in my room I was very disappointed the room was very small and the desk looked very tired I was just looking forward to having a cup of coffee in the room because I was under the impression the rooms had a coffee machine which it didn't. It had a kettle and instant coffee which I was not expecting. I also noticed the bath room was very small i've not been able to use the shower because I'm too big and the toilet was also very unusable even the toilet seat was broken I went down to the reception and was told the rooms only had coffee machines in the executive rooms but the website is very misleading also, I was absolutely devastated to find out that there was no restaurant that evening because of a staff party and I couldn't even order a coffee from the bar because it was closed during the night, there was lots of noise I'm presuming it was staff members running up and down the corridors I asked to speak to a manager and I was told that they wasn't any managers and I had to email yourself
Stayed 1 night in Dec 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short distance from the station helpful staff nice interior
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Travelled with group
Very basic small room.
Stayed 1 night in Dec 2024