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Jelsomino Boutique Hotel

4.0 star property

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Photo gallery for Jelsomino Boutique Hotel

Interior entrance
Porch
Reception
Junior Suite | Minibar, individually decorated, individually furnished, desk
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Imanov street 26, 2A, Astana, 010000
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed

Flat-screen TV

Superior Double Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite

Business Suite | Minibar, individually decorated, individually furnished, desk

Business Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms | Living area | Flat-screen TV

Royal Suite, 2 Bedrooms

  • 68 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room, 1 Bedroom, Courtyard View

Flat-screen TV

Standard Double Room, 1 Bedroom, Courtyard View

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, individually decorated, individually furnished, desk

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Minibar, individually decorated, individually furnished, desk

Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Diplomat Room with Meeting Facilities)

Suite, 1 King Bed (Diplomat Room with Meeting Facilities) | Minibar, individually decorated, individually furnished, desk

Suite, 1 King Bed (Diplomat Room with Meeting Facilities)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Astana - Turan by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, (3)
The price is €84
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Holiday Inn Express Astana - Turan by IHG

About this property

Jelsomino Boutique Hotel

Hotel in Astana with 2 restaurants and 24-hour front desk
Along with 2 restaurants, this hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Jelsomino Boutique Hotel offers 23 accommodations with minibars and complimentary bathrobes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and hairdryers.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Jelsomino Boutique Hotel, you'll be within walking distance of President's Culture Centre. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Kenesary Khan Monument and a few minutes from Gorky Russian Drama Theatre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A terrace, multilingual staff, and karaoke are also featured at the business-friendly Jelsomino Boutique Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Astana hotel.

For a fee, guests can enjoy a continental breakfast daily from 8 AM to 10:00 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8 AM to 10:00 AM for a fee: KZT 2,000 for adults and KZT 1,500 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Karaoke

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: KZT 3000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately KZT 2000 for adults and from KZT 1500 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

Jelsomino Boutique
Jelsomino Boutique Astana
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Jelsomino Boutique Hotel Nur-Sultan
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Jelsomino Boutique Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 3 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT stay! Dirty. Scammers. это скам!!!
We stayed at this hotel for 1 day and immediately left. The hotel agreed to a refund, but then ghosted hotels.com and won't pay us back, despite the fact we didn't even stay in it - When we arrived there was no one manning the desk - We were given a roomkey. They said "go to floor 2 room 2". I saw room 22 and assumed that was our room, so I buzzed it with our key, and it worked. It opened another man's room. I went downstairs and clarified, it was acutally for room 2. So the rooms are simply not safe, your key can open other people's rooms - Someone else's clothes were in our room - The room was extremely dirty, no way near 4* standards - The advertised restaurant does not even exist - They did not give us a refund The girl at the desk gave us a stamped note proving we checked out, got her manager on the phone and told us we would give us a refund This hotel is a scam hotel, run by crooks, it is dirty, no way near 4* and not fit for purpose. Do not stay here.
Stayed 7 nights in Oct 2023

4/10 Poor

GANGATHEREN

Disliked: Cleanliness, staff & service, room comfort
Bad House keeping
No house keeping the entire 6 days stay
Stayed 6 nights in Sep 2019

10/10 Excellent

Evgenia, San Diego, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to stay in this hotel, very nice conditions.
Stayed 1 night in Sep 2019

8/10 Good

Igor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель тихий, но требующий уже косметического ремонта. Завтрак можно было бы разнообразить и сделать пораньше, чтобы успеть к началу рабочего дня.
Stayed 1 night in Dec 2021

10/10 Excellent

Azamat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Natalya

Liked: Room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

СемьяPetersohn, Fridolfing

Travelled with family
Привет всем, нам не понравился завтрак, всегда холодная еда и кофе,нет разнообразия.
Stayed 7 nights in Nov 2019

8/10 Good

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
комфортный отель, советую! И недорогой!
Хорошие
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
주차장이 바로앞에 있고 근처에 슈퍼마켓과 식당 BAR가 있다 객실도 청결하고 좋다 욕실도 깔끔하고 좋다 샤워부스가 있다
Stayed 1 night in Nov 2019

4/10 Poor

Leisian

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Шикарно, но пыльно и душно
Условия отличные! Места много! Брали 7 номер Люкс с 2 спальнями и санузлами Воду в душе отрегулировать до нормальной температуры невозможно, сливные отверстия раковины сломаны, в них видно грязь, спички запри дня не убрались ни разу, очень душно!!! Окна не открываются! Одно окно в спальне было разбита, осколки торчали опасно. Витражи глухие. Грязные. Пыль на картинах, дверях, на изголовье Если вам важен чистый свежий воздух то там его нет держали дверь в коридор открыты чтоб хоть какой-то поток шел потому что кондиционеры включены только на обогрев Были в конце октября. Один темнокожий бармен за всех. Не дополняют лотки
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
エレベーターが無い。
部屋は３階だけ。エレベーターが無い。
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Забронированного номера не оказалось в наличии. Дали другой номер меньше и проще, по той же цене. В остальном Отель очень неплохой.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Hotel con instalaciones modernas pero un poco degradado. Desayuno pobre donde te cobran hasta por el zumo y conexión a Internet mala. Personal muy positivo y servicial!!
Stayed 2 nights in Jul 2017