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King Hotel Astana

4.0 star property

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Photo gallery for King Hotel Astana

Lobby
Property entrance
Thai massages
In-room safe, desk, soundproofing, iron/ironing board
Deluxe Room | Room service – dining

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Valikhanov 7, Astana, 010000
  • The US Embassy and the Consulate in Kazakhstan
    ‪6 min drive‬
  • Parliament of Kazakhstan
    ‪6 min drive‬
  • Bayterek Tower
    ‪6 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪31 min drive‬

Room options

View all photos for Luxury Suite

In-room safe, desk, soundproofing, iron/ironing board

Luxury Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Business Single Room, 1 Bedroom

Business Single Room, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Business Single Room, 1 Bedroom

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Living room | Flat-screen TV

Family Room

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Business Twin Room, 1 Bedroom

Business Twin Room, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Business Twin Room, 1 Bedroom

  • 35 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio

Studio | In-room safe, desk, soundproofing, iron/ironing board

Studio

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Single Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Twin Room, 1 Bedroom

Economy Twin Room, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Economy Twin Room, 1 Bedroom

  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Massages

Kazzhol Hotel Astana

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (46)
The price is €82
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Kazzhol Hotel Astana

About this property

King Hotel Astana

Hotel in Astana with steam room and 24-hour business centre
Along with a restaurant, this hotel has a bar/lounge and a steam room. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and spa services.
King Hotel Astana offers 215 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a steam room.
Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and massages.
During your stay at King Hotel Astana, you'll be within walking distance of Kenesary Khan Monument. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy local cuisine while dining at Sadaf
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Just a 2-minute drive from Kenesary Khan Monument and a few minutes from Gorky Russian Drama Theatre
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room.

Public spaces have free WiFi. Event space at this hotel measures 4521 square feet (420 square metres) and includes conference space. A steam room, spa services, and gift shops/newsstands are also featured at the business-friendly King Hotel Astana. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Astana hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Sadaf – This restaurant specialises in local cuisine and serves lunch and dinner.
Cigar bar – This bar specialises in international cuisine.
24-hour room service is available.

Languages

English, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KZT 2,600 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cigar bar
  • Sadaf

Things to do

  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4,521 square feet of conference space
  • Meeting room

Spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 2 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at King Hotel Astana

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 5000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KZT 2600 per person
  • Airport shuttle fee: KZT 5000 per person (one-way)
  • Rollaway bed fee: KZT 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Up to 2 children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Astana Hotel
Hotel Astana
King Astana
King Hotel Astana
King Hotel Astana Nur-Sultan
King Astana Nur-Sultan
Hotel King Hotel Astana Nur-Sultan
Nur-Sultan King Hotel Astana Hotel
Hotel King Hotel Astana
King Hotel Astana Nur-Sultan
King Astana Nur-Sultan
King Astana
Hotel King Hotel Astana Nur-Sultan
Nur-Sultan King Hotel Astana Hotel
Hotel King Hotel Astana
King Hotel Astana Nur-Sultan
King Astana Nur-Sultan
King Astana
Hotel King Hotel Astana Nur-Sultan
Nur-Sultan King Hotel Astana Hotel
Hotel King Hotel Astana
King Hotel Astana Hotel
King Hotel Astana Astana
King Hotel Astana Hotel Astana

King Hotel Astana Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 96 reviews
Rating 8 - Good. 44 out of 96 reviews
Rating 6 - Okay. 14 out of 96 reviews
Rating 4 - Poor. 7 out of 96 reviews
Rating 2 - Terrible. 3 out of 96 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Olga

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the reception is very slow and too relaxed ... I left my room early mornings and returned late in the evenings , which made me a very convenient guest who spent minimum units of electricity and water in the hotel . Despite that I found out on my 5th day of stay that my linen hadn’t been changed since I checked in !!!
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A service at the reception was fine but a bit slow though. The cleanliness in the room is good.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
The amenities and in particular the size of the room were quite impressive. The only critic would be to the hotel bar service, which was really slow and sloppy. Besides from it, I enjoyed a lot my stay.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and nice. The hotel had everything and came with breakfast and dinner! The staff was helpful and spoke well in English. Hotel has everything and more that we needed. It was a very pleasant stay.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Nargis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
They were not aware of my check in so there was an obvious disconnect between Expedia and the hotel. I was charged by Expedia but not given a confirmation #. Expedia needs to improve upon this as I have booked a few times as different hotels and all I need is a confirmation number from Expedia to make it easier for all parties.
Stayed 1 night in Sep 2018

6/10 Okay

Aleks

Liked: Cleanliness, room comfort
Stayed 10 nights in Jul 2018

4/10 Poor

Natalia

Disliked: Cleanliness, property conditions & facilities, room comfort
No more!
We’ve been staying in King Hotel many times over past 4-5 years. Each year is down grade. They don’t update the rooms, lobby or furniture. Breakfast meat and other foods are heated and overheated many times. Bread was so dry you don’t need to toast it. No more.
Stayed 7 nights in Mar 2018

10/10 Excellent

Sergei, Herndon, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cheap hotel in the center
Everything is good. It might look a bit outdated, but overall impression is excellent. Breakfast and dinner are included, rooms are big, staff is helpful. Will stay again there when come back
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It's a nice hotel, but needs attention
It is a nice hotel but needs to some touches around especially in bathroom. Seems getting old. Room sizes are good. Beds can be better. Poor pillows. Great breakfast and restaurant. Our last 2 days hotel did not have a hot water, I am not sure if hot water available now or not. Maintenance was scheduled for much shorter period of time but seems things did not go well and hotel was not ready for any backup solution. Hotel wasn't bothering about this outage. I had to warm water with kettle to have a shower. Such big hotel and many customers with no hot water in very cold weather conditions. Almost no shopping center around the hotel. Only a convenient stores around. Location and staff is very nice.
Stayed 7 nights in Sep 2017

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back
Great staff
Stayed 1 night in Sep 2017

6/10 Okay

Godberg

Liked: Staff & service
Good food but not so great service & amenities
Hotel had a great breakfast, there's variety and changes of hot food daily. However, housekeeping service could be improved, some days the attendant failed to top up amenities. Wifi signal was also not strong in the room I was in as the router was in the corridor and the layout in the room had several walls, reducing the strength of the wifi in some areas of the room like the study desk.
Stayed 5 nights in Aug 2017

6/10 Okay

Chin, Dubai

Liked: Cleanliness
Location in the middle of the right bank
Loved the location.... just stepping out was a pleasure. The room was actually quite spacious. 2 balconies, 2 rooms more or less. The mattress however, was a hard as a box spring. Although I love firm mattresses, it was almost too hard. Did not like the food at all. But it was typical Kazakh. The worst part of it all was the coffee.. As thin as air. But overall, I would go again because I felt safe. Staff was friendly and location was great. Hotel was quiet and clean.

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Fred, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in the heart of Astana
Good location, friendly staff, spacious rooms and great city views for an incredible price. Although mostly Russian-speaking, the staff went out of their way, in very serviceable English, to explain how to get around the city. For our very early 2:30 am departure on the final day, they had boxed lunches prepared for us in lieu of our usual full spread breakfast. Thanks for taking such great care of us on our first trip to Astana!
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

reasonable price with half board meal plan
It is the hotel with reasonable price and service, with location in astana old town. This hotel provides half-board meal plan, it saves efforts for deciding menu of evening meal.
Stayed 6 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce hotel in Astana for family travel
We stayed 11 days here. Great breakfast - the spread was very large. Dinner was limited - but we went out mostly. Great bar area that stays open till 2 am or more and there is 24 hour room service. Service was excellent - with fantastic response times.
Stayed 12 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good hotel, but not comfortable.
Not so good, as my wife's mobile phone was lost and couldn't be found. Moreover, the neighbour room was very noisy, some drunk people were there.
Stayed 3 nights in Jun 2017

6/10 Okay

Chinwe, Dubai

Liked: Cleanliness
Disliked: Property conditions & facilities
Simple, but great location
The mattress was like stone :) but I got used to it after 2 days. And there was not night table light. So I asked for one and they brought it. The location was perfect. Right in the middle of town and I enjoyed jogging through the neighborhood. The room overall was quite big and had 2 little balconies. I did not like the food. It was very greasy and all was fried. No healthy food choices. The coffee was like brown water. And there were not options. Only select staff speaks English.
Stayed 6 nights in Jun 2017

8/10 Good

Rashida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but far from centre.
The hotel was further out from the city centre then expectied obituary this was compensated by the kettle, fridge, iron and dinner was included in the day rate. Overall very pleased with the service.
Stayed 4 nights in Jun 2017

8/10 Good

Usman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I stayed here for a few nights while on a business trip to Astana. The hotel was pretty clean, the reception staff were always very helpful with directions, calling a taxi, etc. The room was spacious too. The price included free breakfast AND free dinner so it was a really good deal.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Bismark Dominic

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient & Clean Hotel
Hotel was good, clean and comfortable. Friendly staff. Good value for money