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Aruna Hotel

3.0 star property

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Photo gallery for Aruna Hotel

Interior
Free toiletries, hair dryer, bathrobes, slippers
In-room safe, desk, soundproofing, free WiFi
Property entrance
Reception

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
Sarayshyq Street 40, Astana, 010017
  • Bayterek Tower
    ‪11 min walk‬
  • Parliament of Kazakhstan
    ‪14 min walk‬
  • The US Embassy and the Consulate in Kazakhstan
    ‪4 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪21 min drive‬

Room options

View all photos for Comfort Double Room

In-room safe, desk, soundproofing, free WiFi

Comfort Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

In-room safe, desk, soundproofing, free WiFi

Basic Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room

In-room safe, desk, soundproofing, free WiFi

Standard Single Room

  • 11 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Comfort Single Room

In-room safe, desk, soundproofing, free WiFi

Comfort Single Room

  • 12 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Double Room, Balcony

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, Balcony

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, free WiFi

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Aruna Hotel

Hotel in Astana with 24-hour front desk and bar/lounge
A bar/lounge, coffee/tea in a common area and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site.
Aruna Hotel offers 17 air-conditioned accommodations with a safe and complimentary bathrobes. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Aruna Hotel, you're just a quick walk from House of Ministries. Features include free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe, laundry facilities and a lift
  • Within a 10-minute walk of House of Ministries and Supreme Court of the Republic of Kazakhstan
  • Airport shuttle service available for a fee
Aruna Hotel offers its guests coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Aruna Hotel also features express check-in, a front desk safe, and a lift. Self parking is free.

Smoking is allowed in designated areas at this 3-star Astana hotel.

Room service is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Versal Hotel Astana
Versal Astana
Versal Hotel Nur-Sultan
Versal Nur-Sultan
Versal
Hotel Versal Hotel Nur-Sultan
Nur-Sultan Versal Hotel Hotel
Hotel Versal Hotel
Versal Hotel Nur-Sultan
Versal Nur-Sultan
Versal
Hotel Versal Hotel Nur-Sultan
Nur-Sultan Versal Hotel Hotel
Hotel Versal Hotel
Versal Hotel
Aruna Hotel Hotel
Aruna Hotel Astana
Aruna Hotel Hotel Astana

Aruna Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 1 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 9 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Louis

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room was fine, but didn't have a safe (which was advertised to have). The WiFi was decent. Unfortunately bed in my room was very uncomfortable and there isn't much sound proofing between walls and so can hear people talking and moving around.
Stayed 7 nights in Sep 2024

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the property for two days only and I liked its location. It was within walking distance from the centre and the cost was right for the convenience. The owner cared too much for the safety of the room and its furniture. There were messages with fees and the table was covered with oilcloth. The carpet was not clean enough. The property does not have a restaurant, so breakfast is not available even for extra payment. On the other hand, there are many restaurants around.

2/10 Terrible

Stanislav

Disliked: Staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Sansar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Cozy and comfortable hotel
Stayed at Versal hotel during my 3 say business trip to Astana. Since I had meetings at Ministries of Kazakhstan, location was just perfect. Very clean, comfortable and quiet hotel with excellent service. Would recommend for everybody on business trip to meet Officials in Ministrie of Kazakhstan
Stayed 2 nights in Dec 2018

6/10 Okay

David, Maryland

Liked: Cleanliness, staff & service
Solid 3 stars. Nobody cleaned my room in 3 days. Breakfast starts late at 8am.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Jun 2018

6/10 Okay

Phantom, UK

Liked: Cleanliness, staff & service
Great small hotel close to centre
Great small low budget hotel. Arrived early hours of the morning and not due to check in until 2pm but they gave us an empty room to get some sleep until our room was ready later that morning. Free breakfast is not a buffet but we had some fruit, a yogurt, eggs, porridge, fried dough balls with sour cream, chocolates and tea and coffee every day. There is also a kettle and tea/coffee facilities provided all day free of charge. Staff very friendly and helpful. Rooms comfortable. Great value and location. This is not intended to be a 5 star hotel and does not have the amenities of one. If you want these things pay more money and stay somewhere else.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not a hotel at all
This was a collection of apartment blocks assembled into what they call a hotel. There was much building work going on, and the whole experience was disappointing. Reception was miles away from the room, only one front desk staff spoke any English, and everything seemed like an afterthought. Changed rooms to get air-conditioning, but it had been used for smoking. Redeeming features is it'still proximity to the new Centre.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Great location, so so in most other criteria
Mediocre breakfast. Not much of a view. The entire hotel is on the first floor of a sort of apartment building. Friendly staff. Great location, close to the main monuments in Astana.

6/10 Okay

Lucy, UK

Liked: Staff & service, room comfort
Convenient hotel close to main sights
The hotel is about ten minutes' walk from the Baiterek tower. I was able to check in a bit early, although for very early check ins an extra cost is payable. The shower was hot, the bed the most comfortable I've slept in for a while, and the breakfast was individually prepared and very comprehensive. Staff are friendly although I don't know if they speak English.

6/10 Okay

WB

Liked: Staff & service
Positiv: Sehr nahe am neuen Stadtzentrum, freundliches Personal, günstiger Preis. Negativ: Frühstück, sowohl von der Menge als auch von der Qualität, Zimmer verwohnt und klein, Transfer hat trotz Bestätigung nicht geklappt
Stayed 3 nights in Jan 2020

8/10 Good

KOI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適但早餐普通，雖位於民居但地點尚算方便
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

2/10 Terrible

ALIAKSANDR

Disliked: Cleanliness, staff & service, room comfort
Не более чем для ночлега.Плохая звукоизоляция и посторонние запахи кухни в номере.
Stayed 5 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
It's an ok hotel that's near most of the main sights of Astana, so it's easy to walk around. The rooms are clean and there's even breakfast. As l long as you don't expect luxury, you'll be satisfied.
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

카자흐스탄 아스타나 버설호텔후기
방은 사진 그대로입니다. 관광하기에는 최적의위치입니다.공항에서 택시로 20분정도 걸리구요.가까워요. 리모델링한거같아서 룸 상태는 청결합니다. 다만 제공되는 수건의 위생상태가ㅠㅠ 대량으로 빨고 햇빛에 제대로 않말려서 그런지 1센티 정도의 쌀벌레가 ㅠㅠ 수건마다 다 있었고, 프론트직원한테 새로 받았지만 역시 같은벌레가ㅠㅠ 직원들은 친절하구 좋아요~ 그리구 조식은 제공되는데 도착해서 직원한테 시간을 미리 말씀하셔야 합니다ㅋㅋ

8/10 Good

алекс, цюрих

Liked: Cleanliness, staff & service, property conditions & facilities
Хорошее расположение.
Хорошее расположение. Персонал отличный! Уважительное отношение! Номера маленькие.Огромный минус это слышимость в номерах. Нету англоязычных и немецкоязычных каналов телевидения. Остальное все ок!