10/10 Excellent
Nayeli
Travelled with family
18 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has many positives, starting with the staff, who were friendly and helpful. Its location is excellent—central and within walking distance to everything, and we felt safe even at night.
The building is older, not luxurious, but clean and well-maintained. We stayed in a family room, which was convenient for our group of six, with three individual beds upstairs and a full-size bed downstairs. While the layout worked well for us, the beds could have been more comfortable. Also, the hotel provides only basic toiletries, so bring your own shampoo, conditioner, and soap. Another minor issue was the limited supply of toilet paper—we often had to request more since only one roll was provided at a time for six people.
We did encounter a stressful situation due to a last-minute flight change. Expedia struggled to communicate the one-day delay to the hotel, partly due to a language barrier, and their request to update our reservation never reached the hotel. I had to call the hotel multiple times, but thankfully, a helpful staff member assured us our room would be held, which relieved my stress. Oddly, a day after we checked in, Expedia informed us the hotel never responded to their request. It was frustrating to handle this myself, but I appreciated the hotel’s staff for resolving the issue.
Overall, it’s a clean hotel in a great location with excellent staff. Despite some inconveniences, it’s a good option for families or travelers seeking value and accessibility.
Nayeli
Stayed 4 nights in Jan 2025