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Mainstay Suites Ocean City West

2.5 star property

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Photo gallery for Mainstay Suites Ocean City West

Room
Pool
Property amenity
Pool
Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet-friendly
  • Breakfast included
  • Gym
  • Air conditioning

Explore the area

Map
12718 Ocean Gateway, Building B, Ocean City, MD, 21842
  • Inlet Park
    ‪4 min drive‬
  • Ocean City Boardwalk
    ‪4 min drive‬
  • Ocean City Beach
    ‪7 min drive‬
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional)
    ‪35 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency)

In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Mainstay Suites Ocean City West

Hotel with free breakfast, near Ocean City Boardwalk
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Mainstay Suites Ocean City West offers 26 accommodations with a safe and an iron/ironing board. Flat-screen televisions are featured in guestrooms. Kitchens offer fridges, stovetops, microwaves and dishwashers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Mainstay Suites Ocean City West, you're just a quick walk from Tanger Outlet Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, convenience store and laundry facilities
  • On-site recreation includes a gym
  • Just a 4-minute drive from Ocean City Boardwalk and a few minutes from Inlet Park
  • Pets welcome for a fee (restrictions apply)
Mainstay Suites Ocean City West offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Mainstay Suites Ocean City West also features an arcade/games room, a picnic area, and coffee/tea in common area. Self parking is free.

This Ocean City hotel is smoke free.

Guests are served a free breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Business services

  • Business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium channels

Food and drink

  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Maximum 2 (weight limit: 100 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mainstay Suites Ocean City West Hotel
Mainstay Suites Ocean City West Ocean City
Mainstay Suites Ocean City West Hotel Ocean City

Mainstay Suites Ocean City West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 61 out of 117 reviews
Rating 8 - Good. 45 out of 117 reviews
Rating 6 - Okay. 5 out of 117 reviews
Rating 4 - Poor. 4 out of 117 reviews
Rating 2 - Terrible. 2 out of 117 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

AMBER

Disliked: Cleanliness, staff & service, property conditions & facilities
When I first checked in they gave me a room all the way in the back corner of the first floor. Run was very dark and cold. Asked to be moved to another floor and was given attitude. Even offered to pay extra if needed. Finally was given another room. When I got to this room again it was all the way in the back. The floor clearly hadn’t been vacuumed, as I found chicken crumbs and several Bobby pins on the floor. Also the shower floor had not been cleaned very well as there was what looked like dried up “boogers” on the floor. The TV took some time to finally “warm” up after about 15 minutes of it turning off and on and don’t try to move it away from the wall although the arm on it allows for movement. It just won’t stay on. Also there was a very strong mechanical smell in the hallways.
Stayed 1 night in Dec 2024

10/10 Excellent

Dr. Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Place to Be!!!
The staff was very friendly and professional. Also, it was the fastest chec ever! Awesome! Thank you, Dr Timothy Manson
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed most of my stay there other than the dining staff at breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Marcelo

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Poor cleaning
Good service, but poor cleaning. All the dishes were dirty and there was hair in the towels.
Stayed 1 night in Dec 2024

10/10 Excellent

Lakesha

Liked: Cleanliness, property conditions & facilities, room comfort
They gave us a handicap room, we didn’t ask for that room but none the less it was a very comfortable stay
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean, staff friendly BUT…..VERY disappointed that your breakfast service ran from 6:00 to 9:30. With that being said, as a guest, all that is being offered for breakfast SHOULD be available up until 9:30…not starting to be cleaned up at 9:00 in order to be cleaned up by 9:30!! So a guest coming down for bfast at 9:15 should have a ALL food choices available
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was prefect!!
Stayed 1 night in Nov 2024

8/10 Good

Kiran, White Marsh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and nice place
Stayed 1 night in Aug 2024

8/10 Good

Machell, Pearland

Stayed 2 nights in Jul 2024

8/10 Good

German

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Aug 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Katie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not so Pet Friendly
The hotel was great and so was the location. My only complaint is that they claim to be pet friendly but they definitely aren't. Our fur baby always travels with us and I've never had an issue. He is a senior dog and we were told that he could not use the elevator. There was a sign on each elevator saying no pets. When I asked about this I was told that it was because people have allergies. You would think that if you are allergic to animals you would not stay at a "pet friendly" hotel. And did I mention that I was charged a fee for him to stay with us. I will definitely never go back to this hotel if they continue to implement this policy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Erin

Liked: Cleanliness, property conditions & facilities
Could be better, but very decent
Our room was nice and clean. Very minimal cable channels which was disappointing at the end of the night trying to wind down. Bathroom was a decent size. Overall a very decent hotel. We would stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kerry

Stayed 2 nights in Aug 2024

10/10 Excellent

ravena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Lorenzo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mainstay rooms are big and love the kitchen space. Theresa is an amazing employee who accommodated our breakfast efficiently. I enjoy speaking to her anytime I book a stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 3 nights in Aug 2024

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was nice. Great location to access OC inlet area and Assateague. Room was a very good size. Seemed very clean but some mustiness in the air perhaps from AC unit. AC worked great though very cold and easy to adjust temp. Great shower. Improvements needed re:coffee. Overall though was a good value and perfect location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Amenities, property conditions & facilities
A mi familia y a mi nos gustó mucho
Stayed 1 night in Sep 2024