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Smile Hotel Naha City Resort

3.0 star property

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Lobby
Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds) | Desk, blackout curtains, free cots/infant beds, free WiFi
Breakfast served
Superior Twin Room, Non Smoking, City View, Top Floor | City view
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
Kume 2-32-1, Naha, 900-0033
  • Naminoue Beach
    ‪6 min walk‬
  • Kokusai Dori
    ‪10 min walk‬
  • Tomari Port
    ‪17 min walk‬
  • Naha (OKA)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room, 1 Double Bed, Smoking

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Hollywood Family Room, Non-Smoking (Four Single beds)

Hollywood Family Room, Non-Smoking (Four Single beds) | Desk, blackout curtains, free cots/infant beds, free WiFi

Hollywood Family Room, Non-Smoking (Four Single beds)

  • 32 sq m
  • Sleeps 6
  • 4 Single Beds

View all photos for Hollywood Family Room, Non-Smoking (Three Single Beds)

Hollywood Family Room, Non-Smoking (Three Single Beds) | Desk, blackout curtains, free cots/infant beds, free WiFi

Hollywood Family Room, Non-Smoking (Three Single Beds)

  • 32 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Superior Twin Room, Non Smoking, City View, Top Floor

Superior Twin Room, Non Smoking, City View, Top Floor | Desk, blackout curtains, free cots/infant beds, free WiFi

Superior Twin Room, Non Smoking, City View, Top Floor

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds)

Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds) | Desk, blackout curtains, free cots/infant beds, free WiFi

Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room, Multiple Beds, Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Twin Room, Multiple Beds, Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room, 1 Double Bed, Non Smoking

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Multiple Beds, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Twin Room, Multiple Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Large Single Beds

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About this property

Smile Hotel Naha City Resort

Hotel with a 24-hour front desk, steps from Shiseibyo Temple
This hotel features a restaurant, self parking and a microwave in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Smile Hotel Naha City Resort offers 227 air-conditioned accommodations with complimentary slippers and a hairdryer. 24-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Smile Hotel Naha City Resort, you're just a quick walk from Kokusai Dori. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Steps from Shiseibyo Temple and Fukushu-en Garden
There's a restaurant on site. WiFi is free in public spaces. Smile Hotel Naha City Resort also features a vending machine, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Naha hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Restaurant Kafuka – This buffet restaurant only serves breakfast.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 1,000 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 1,800 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • Restaurant Kafuka

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The breakfast fee for adult is JPY 1,500 per person until February 28, 2025.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 for adults and from JPY 1000 for children
  • Uncovered self-parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Resort
Smile Naha City
Hotel Okinawa Washington
Smile Hotel Naha City Resort Okinawa Prefecture

Smile Hotel Naha City Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 184 out of 748 reviews
Rating 8 - Good. 295 out of 748 reviews
Rating 6 - Okay. 195 out of 748 reviews
Rating 4 - Poor. 57 out of 748 reviews
Rating 2 - Terrible. 17 out of 748 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

alberto

Business traveller
Liked: Staff & service
The bathrooms needed some cleaning. You could smell the mold due to the lack of conscious cleaning.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joey

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

6/10 Okay

Kevin, Kearny

Stayed 1 night in Nov 2024

10/10 Excellent

Moruya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good with lots of options. The rooms were well equiped just a little bit older than some of the other places we stayed. It is right next to the Fukushuen gardens which was really nice to walk around and feed the fish. Also walkable distance to Kokusai Dori.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andersen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price!
Stayed 1 night in Oct 2024

6/10 Okay

Camille

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs an update
It was clean, staff was friendly, and great location. Downside was the the room was really dated, bed wasn't very comfortable and our mini fridge didn't work.
Stayed 8 nights in Oct 2024

10/10 Excellent

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!!! BEST VALUE FOR THE MONEY EVER!!!!!
I happen to find this place in Naha, Okinawa because my usual hotel was already full. My cousin had done his research and suggested this place. At first, I wasn’t so excited about it, but when I saw the hotel and lobby, I was truly amazed how nice it was for the money yet u
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People at front desk was very nice. Having 4bed in a room was perfect for family trip. Breakfast buffet was so hearty and delicious. And good location, many convenient stores ware nearby and close to beach.
Stayed 3 nights in Jun 2024

10/10 Excellent

Lilibeth

Stayed 4 nights in Jun 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes big and peaceful
Stayed 1 night in Mar 2024

6/10 Okay

Sandra Fei San

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Its good price and quite comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Aaron

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was a great find at 9 pm and although it was challenging to communicate with the staff and breakfast buffet was not great, it was nothing bad on the hotel or staff just a fact that they don’t speak English and we don’t speak Japanese. I recommend this hotel to everyone who is staying in the area for a quick and solid place to sleep and eat
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are not helpful. The first room they gave me was terrible, smelly, dusty and aged! Moreover, the window in the room is a fake one, it is facing the lobby and can’t be opened. I asked front desk staff for another room, however they said it is a free upgrade for me...... I insisted to have the “original” room type that I booked. They refused at the beginning. I had to ask another staff to ask their manager to fix it. It took me more than 45 mins to get a room that is not smelly, but still aged and dusty. The only good thing is checkout was fast.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 4 nights in Oct 2019

8/10 Good

Didi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach Bum
What I liked most was the clean bathroom and it’s always stocked with complimentary toiletries The hotel location is less than 10 minute-walk to a small beach.
Stayed 6 nights in Oct 2019

8/10 Good

Girano

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a problem with the room, it smelled ugly of smokers but they kindly moved me to another room.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Not good i don’t want to come again
Stayed 3 nights in Sep 2019

8/10 Good

Lin Hing

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but extra pillow cos ¥300
Nice hotel but I find that if you want extra pillow, it costs ¥300... very strange!!! I have never encounter this policy in other hotels before.
Stayed 1 night in Aug 2019

8/10 Good

Anh

Stayed 1 night in Jul 2019

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased with hotel
Very nice and clean hotel. Will stay again when in the area. A great value and within walking distance to shopping and restaurants.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The small kettle has to total cool off after boiling, then allow to boil second pot. inconvenience.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old property all furnishings need replacement and rebrand hotel awsy from tours
Stayed 1 night in May 2019