2/10 Terrible
Jessica
Business traveller
26 Jan 2025
Liked: Cleanliness
Disliked: Staff & service, amenities
I travel for work and work a night shift. A full day before my check out I got woken up by someone that works there knocking on my door. When I didn't get up quick enough they physically tried breaking into my room with this long coat hanger looking thing from under the door. I'm a single woman traveling and it genuinely terrified me. It was basically the middle of the night for me as a night shift worker even though it was 11:15 am. I opened the door and the lady asked me if I wanted to buy another night and I had to tell her my reservation went through the next day. She said well you didn't answer the door. Yeah, I was asleep. I work nights. Then she just said let us get our tool out of the door and I'll go check your reservation. I guess she went downstairs read her paperwork better and discovered I was right I did have another day. I never heard anything else from her. Not even an apology. It was honestly scary and I will not stay there again. I already found a new hotel for next week. Their actions were unacceptable.
Jessica
Stayed 4 nights in Jan 2025