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Casa de Mama Valle

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa de Mama Valle

Lobby
Front of property
Reception
Double Room | View from room
Hallway

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking included
  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Avenida El Estudiante 105,105, Ollantaytambo, Cusco (region), 8676
  • Plaza de Armas
    4 min walk
  • Quelloraqay Archaeological Site
    6 min walk
  • Pinkuylluna Mountain Granaries
    12 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    108 min drive

Room options

View all photos for Triple Room

Triple Room | Pillow-top beds, rollaway beds, free WiFi

Triple Room

  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Single Room | View from room

Single Room

  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Pillow-top beds, rollaway beds, free WiFi

Double Room

  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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Breakfast available
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The price is €18
for 1 night
9 Dec - 10 Dec
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About this property

Casa de Mama Valle

Hotel in Ollantaytambo with free breakfast and rooftop terrace
This hotel features a rooftop terrace, coffee/tea in a common area and concierge services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and express check-in are on-site.
Casa de Mama Valle offers 27 accommodations with free toiletries. Beds feature pillowtop mattresses. This Ollantaytambo hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Rollaway/extra beds (surcharge) are also available. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Casa de Mama Valle, you're just a quick walk from Plaza de Armas. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Plaza de Armas and 6 minutes on foot from Quelloraqay Archaeological Site
  • Airport shuttle service available for a fee
Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and a garden are also featured at Casa de Mama Valle. Free self parking is available.
Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 2010
  • Reception hall

Room amenities

Bedroom

  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 9:30 AM; check-in end time: 8 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa de Mama Valle

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 130 per vehicle (one way)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Casa de Mama Valle offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:30 AM - 8 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 20490226894

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Casa de Mama Valle.

Property is also known as

Casa Mama Valle
Casa Mama Valle Hotel
Casa Mama Valle Hotel Ollantaytambo
Casa Mama Valle Ollantaytambo
Hotel Casa De Mama Valle Ollantaytambo, Peru - Sacred Valley
Casa de Mama Valle Hotel
Casa de Mama Valle Ollantaytambo
Casa de Mama Valle Hotel Ollantaytambo

Casa de Mama Valle Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 19 out of 79 reviews" "
Rating 8 - Good. 30 out of 79 reviews" "
Rating 6 - Okay. 18 out of 79 reviews" "
Rating 4 - Poor. 9 out of 79 reviews" "
Rating 2 - Terrible. 3 out of 79 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simple, clean and does the job. Very friendly staff.
Stayed 1 night in Oct 2019

8/10 Good

Alana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Very cute hotel. Although we spoke very little Spanish Emma was able to make our stay very comfortable. Hot water is only available at certain times so we showered with ease when it was available. Breakfast was included and was great to start the day. We also got a private taxi (organized by the hotel) to take us from Cusco to Ollyantaytambo - very helpful.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coolest views and kindest people literally in down town ollantaytambo ruins was rite across the street i woke up to the sun coming over them every morning
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in the middle of all attractions. The ladies at front desk are very helpful and nice. The interior gardens are nice and the tree in front of the hotel are full of hummingbirds. The rooms are clean and spacious and cleaned every day
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to all attractions in city. It is reachable by car (many streets in city are just walkable). The ladys at front desk are extremely nice and accomodating. Everything is very clean an the breakfast is more than enough. They can even arange for a taxi from aeroport in Cusco.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple, very clean and affordable. Basic breakfast. Eggs were hot and to order. Hosts were lovely.
Stayed 2 nights in Mar 2019

8/10 Good

Zappito, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value with Central Location
Emma runs a spotless, efficient hotel that is close to the central plaza and within easy walking distance to the Fortress. The hotel is quiet, clean and has all the basics most travelers need. I found Emma to be polite, friendly and extremely helpful. Hard to be the value.
Stayed 1 night in Apr 2018

6/10 Okay

Ashley, Oceanside, CA

Liked: Cleanliness, staff & service
Works For a Night
My mom and I stayed here for one night on the way to Machu Picchu. The staff was friendly and the room was clean. We had a room on the second floor towards the back and had a beautiful view of the ruins. PROS - friendly staff - quick check in - close to train (10 minute walk) - close to the plaza with many restaurants (3 minute walk) - close to the ruins and market (5 minute walk) CONS - 10% surcharge for using a credit card (add it to the price Expedia quotes you) - no heat - no hot water from 7PM-8AM
Stayed 1 night in Sep 2017

8/10 Good

Rebecca, London

Liked: Staff & service, property conditions & facilities, room comfort
Quiet place, perfect after climbing Machu Picchu
At the end of a quiet side track but easy to find. Perfect for a night or two after climbing Machu Picchu. Friendly staff, even though they spoke little English.
Stayed 2 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
In need of maintenance
The hotel was in need of basic maintenance. A step up from backpacker. A 6 minute shower meant that for the first person there was hot water, for the next person, tepid water only until the system reheated (8 minutes minimum). The sign in the bathroom said "please don't put paper down the toilet". We interpreted this as other than toilet paper. The alternative would be a bit unhygienic. The bathroom floor was murderous when wet. The ladies who provided the services at the hotel were friendly and prodided a good breakfast

4/10 Poor

Brenda, Minnesota

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ok location but don't expect too much
At first their credit card machine wasn't working. Once it was working, they wanted to charge 10% more so we ended up paying cash. The toilet in our room leaked so we woke up to a wet bathroom floor. We asked to be moved to a new room. They didn't have a map or directions on how to get to the Graineries trek but we found it anyway.

8/10 Good

Keith, edmonton, Canada

Liked: Staff & service
Close to the site and main square
Very friendly staff, although they did have some issues with the hot water, overall enjoyed our stay

8/10 Good

Vilson, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Sacred Valley
The staff was very accommodating and treated us like family in many instances. When we had small problems adjusting to the altitude, they were quick to make us tea. The Room was nice and comfortable with a beautiful view! There was a courtyard in the middle. with plenty of plants. Breakfast was great, included milk, tea, coffee, eggs, avocados, bread, butter and jam.

8/10 Good

Bernardo, Puerto Rico

Liked: Cleanliness
Disliked: Staff & service
A place to sleep
Administrator at the Hotel is not friendly asked for help with one of my luggage that needed to be fixed and she just said - that is your problem. I had to contact a local merchant which fixed and sewed the luggage in a few minutes. Hot water is only a few hour at morning and at noon. When it works all other outlets do not have electricity. All other is OK. Its a few steps from the central plaza.

6/10 Okay

Alberto, San Juan, Puerto Rico

Liked: Cleanliness
Disliked: Room comfort
Hot Water
The Hotel is Ok for the place. However, the issue with hot water control/availability and the related electrical connection malfunction was a problem when you need to rest the most.

6/10 Okay

Georgi, Plovdiv, Bulgaria

Liked: Cleanliness, property conditions & facilities
The room was really nice and comfortable. However, it did not have a TV and the WiFi only worked in the lobby. The staff was very friendly and nice, although they lost my key for half a day. The location is good, but Ollanta is pretty small anyway. It is a nice place to stay the night, but it lacks the amenities to keep you there longer.

6/10 Okay

Simon Cascante, Ollantaytambo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with slow Internet
Really nice place, peaceful and breakfast is delicious. It is really close to the train station to Machu Picchu, so you can walk to there. The only downside is that the Internet sucks, it's reaaaaaaally slow.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff
Nice hotel close to the plaza de armas and next to the train station. Staff were extremely helpful and friendly.

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too many options in Ollantaytambo, this is a nice place that's close to the main plaza. The selection of breakfast is sort of limited, but it's all right :)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be weary of the staff, they will try to rip you of
Issues we had: 1. The walls are paper thin and you can hear even quiet conversations going on in at least 3 different rooms 2. There is a rooster in the home directly adjacent to the hotel that starts going at about 3:30 or 4am and doesn't stop until about 7am making it virtually impossible to get any consistent sleep during these hours. 3. Wifi, there is a signal, however that means very little when it doesn't allow you to connect to any sites because it is so slow. 4. Staff tried to rip us off twice at checkout: once by saying they don't accept credit cards (despite signs all over the place indicating that they do) and then by trying to charge and additional 10% when they did begrudgingly agree to accept credit card payment. Stand your ground and don't let them take advantage of you just because you're a tourist!!

8/10 Good

Pete, Midwest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, inexpensive price so amenities are basic but good overall value and I would stay here again

4/10 Poor

John, Minnesota

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other places in town do everything better
We stayed at Casa de Mama Valle for one night before staying at another hotel in Ollantaytumbo. The other hotel was the same price but had a much larger room and similar everything else. There is a lock on the front door, so you have to wait for staff to let you in every time you come back to the hotel. The room is tiny and dirty, with garbage under our beds. We had to push the beds together because while we ordered a double bed, we got two singles. The WiFi doesn't work, no matter what they tell you. It doesn't work in the room or the office, but internet doesn't work in anything except the internet cafes in Ollantaytumbo (trust me, we've tried them all over the course of three days as we work while we travel). The staff doesn't speak English, so expect problems there too if you don't speak Spanish. Our other hotel, Inka Paradise, wasn't great either... but it was certainly better than this.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for train and bus
Convenient for train and bus. Free baggage store.