8/10 Hyvä
Tarkistettu asiakas
3.5.2022
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good hotel with several drawbacks
Overall the hotel is fine and in good location, but there are some notifications. Previous stay in the suite was fine, but things have got worse in few months. 1. Cleaner lady came early in the morning to knock the door, we asked to come after few minutes. Never came. Not nice to come back in the evening to find towels on the floor and smelly garbage bin. Receptionist guy didn’t pick up the phone, so had to go to find him and ask the waiter where he is. Finally he was found. His answer “the cleaner will come tomorrow”. Oh really? We will check out then.2. Breakfast area is way too small and crowded, had to eat in the lobby with no proper seats or table. Cutlery was dirty and at 9 am food already looked like it was ready for pigs (breakfast lasts till 11am). Better have breakfast right away when it starts. 3. Coffee machine in the breakfast room was broken and we had no time to wait if someone will ever come to fix it. 4. Parking paid by cash at arrival: The receptionist / young guy took cash and put it somewhere, but didn’t mark anything down about payment. I had to specifically ask for the receipt that we have paid it. 5. Due to some tram construction works, you have to know from which direction to arrive to the hotel by the car. Their guide for that was outdated or unclear. Luckily I know the city, so not a problem for us.
Tarkistettu asiakas
Yöpyi 2 yötä huhtikuussa 2022