8/10 Hyvä
Mary G., Overland Park
14.6.2024
Great location and spacious condo but some negatives to be aware of
I truly wish I could give this listing a 5 star review but there were some cleanliness issues.
First, the positives. Very spacious unit. We were located on the second floor so it alllowed a great view of the beach and the pool. It was easier to monitor activities on the beach and monitor family members and friends. The cleanliness of Escape to the Shores was great. The pools were always clean and we watched the intensity of the cleaning efforts every morning from our balcony. The boardwalk to the beach was cleaned every morning including cleaning mats and walkway. Grills were cleaned every day and the seating areas were vacumed and swept. The evening quiet time seemed to be respected by the guests. When I had some questions about the facility, the security guard and welcome area staff were always helpful. Parking was never an issue.
The negative is that we immediately saw filthy carpeting in the bedrooms. I recognize it's hard to get it clean between guests but this was terrible. More dirt and spots than any areas of clean. The curtains in the main bedroom were coming off the rod and the rod was coming apart. We were never able to close the curtains during our stay. We did report it to Vacasa, the management group of the unit. It was implied that they would repair it promptly. Nothing ever happened. There was a huge layer of mold on the lower inside shower door. Again, I recognize the high humidity is a challenge but this obviously had not been cleaned.
Mary G.
Yöpyi 4 yötä kesäkuussa 2024