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Hilton Orlando Buena Vista Palace Disney Springs Area

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Orlando Buena Vista Palace Disney Springs Area

2 outdoor pools, a heated pool, pool cabanas (surcharge), pool umbrellas
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Presidential Suite, 1 Bedroom | Living area | 50-inch LCD TV with cable channels, TV, pay films
Breakfast, dinner, brunch served; American cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
1900 East Buena Vista Drive, Lake Buena Vista, FL, 32830
  • Disney Springs™
    10 min walk
  • Walt Disney World® Resort
    16 min walk
  • Disney's Lake Buena Vista Golf Course
    4 min drive
  • Orlando, FL (MCO-Orlando Intl.)
    25 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Pool View (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Pool View (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

View all photos for Family Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Family Suite, 2 Bedrooms

  • Sleeps 8
  • 3 Queen Beds

View all photos for Family Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Family Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

  • 74 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 Bedroom, Pool View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Penthouse, 1 Bedroom, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View (Island)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Pool View (Island)

  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)

  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)

  • Sleeps 8
  • 1 King Bed

Room, 1 King Bed (Pink Ribbon Retreat)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 KING BED AND PARLOR)

Suite, 1 Bedroom (1 KING BED AND PARLOR) | Living area | 50-inch LCD TV with cable channels, TV, pay films

Suite, 1 Bedroom (1 KING BED AND PARLOR)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Single Bed, Tower (Parlor)

Suite, 1 Single Bed, Tower (Parlor) | Living area | 50-inch LCD TV with cable channels, TV, pay films

Suite, 1 Single Bed, Tower (Parlor)

  • 74 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Tower

View from room

Suite, 1 Bedroom, Tower

  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Fireworks View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (Fireworks View)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 74 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Disney Springs View)

View from room

Room, 2 Queen Beds (Disney Springs View)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View (Mobility & Hearing, Bathtub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Resort View (Mobility & Hearing, Bathtub)

  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Resort View

  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Bedrooms, Tower

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 2 Bedrooms, Tower

  • 153 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Fireworks View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Fireworks View)

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Disney Springs View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Disney Springs View)

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Island)

Suite, 1 King Bed (Island) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed (Island)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Resort View

  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Pool View

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Presidential Suite, 1 Bedroom

  • 167 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Island Or Tower)

50-inch LCD TV with cable channels, TV, pay films

Room, 1 King Bed, Resort View (Island Or Tower)

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Disney View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Disney View)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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4.5 out of 5, Wonderful, (2701)
The price is €278
for 1 night
includes taxes & fees
7 Dec - 8 Dec
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About this property

Hilton Orlando Buena Vista Palace Disney Springs Area

Art Deco hotel connected to a shopping centre in Lake Buena Vista with 2 outdoor swimming pools
Along with 2 outdoor pools, this hotel has a restaurant and 2 bars/lounges. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site.
Hilton Orlando Buena Vista Palace Disney Springs Area offers 1011 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Lake Buena Vista hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river and a fitness centre.
Our customers tell us they can't get enough of Hilton Orlando Buena Vista Palace Disney Springs Area's great location. During your stay, you'll be connected to a shopping centre and within walking distance of Disney Springs™. You'll find features such as 2 outdoor pools, 2 bars and a restaurant.
  • Enjoy a bite to eat at LetterPress, a buffet restaurant that serves American cuisine
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the lazy river or swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the pool
  • 10 minutes by foot from Disney Springs™ and a 3-minute drive from Splitsville Luxury Lanes & Dinner Lounge
Hilton Orlando Buena Vista Palace Disney Springs Area offers its guests 2 outdoor swimming pools, a lazy river, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have WiFi for a fee.

A business centre, 70 meeting rooms, and coworking spaces are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Orlando Buena Vista Palace Disney Springs Area. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Lake Buena Vista hotel.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.
LetterPress – This buffet restaurant specialises in American cuisine and serves breakfast, brunch and dinner.
SHADES – This poolside family restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open selected days.
CITRUS 28 – This café serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
SUNNIES – This restaurant specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Filipino, French, German, Hindi, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • CITRUS 28
  • LetterPress
  • SHADES
  • SUNNIES

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 70 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Handrails in stairways (79 centimetre high)
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (104 centimetre high)

More

  • 2 buildings
  • 27 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 43.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Fee for in-room wireless Internet: USD 0.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per day (rates may vary)
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Buena Vista Hotel
Buena Vista Hotel Palace
Hilton Orlando Buena Vista Palace Disney Springs Area Hotel
Buena Vista Palace Hotel
Hotel Buena Vista
Hotel Buena Vista Palace
Palace Buena Vista
Palace Buena Vista Hotel
Buena Vista Palace Hotel Lake Buena Vista
Buena Vista Palace Lake Buena Vista
Buena Vista Palace Resort Lake Buena Vista
Hilton Orlando Palace Disney Springs Area Hotel
Hilton Orlando Palace Disney Springs Area
Hilton Orlando Buena Vista Palace Disney Springs® Area
Hilton Orlando Buena Vista Palace Disney Springs Area Hotel

Hilton Orlando Buena Vista Palace Disney Springs Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 731 out of 1343 reviews" "
Rating 8 - Good. 244 out of 1343 reviews" "
Rating 6 - Okay. 170 out of 1343 reviews" "
Rating 4 - Poor. 101 out of 1343 reviews" "
Rating 2 - Terrible. 97 out of 1343 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Beth

Travelled with partner
Liked: Staff & service
Our room was horrible
Stayed 1 night in Aug 2024

10/10 Excellent

Briana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved this property, Gives love island vibes lol
Stayed 3 nights in Aug 2024

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun weekend
Had a super fun weekend! Nice hotel, great pool/lazy river and outdoor restaurant and an excellent DJ spinning great tunes! Very easy to get to Disney Springs and some late night corn hole afterward!
Stayed 1 night in Aug 2024

10/10 Excellent

Latoya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 6 nights in Aug 2024

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, amenities
We love the palace!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and fun place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Guillermo, MIAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel is ok overall but the service by the management was awful. Treated very poorly. The lobby, restaurants and main areas are very nice and clean. Pool area is great and there were plenty of activities for the kids to enjoy. We’ve stayed at this property several times but will not be returning due to the service. It’s a shame.
Stayed 6 nights in Aug 2024

10/10 Excellent

Barbara

Stayed 1 night in Aug 2024

8/10 Good

trisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is an older hotel. The main areas have been nicely modernized. The beds are super comfortable and the main living area is nice. The bathrooms need to be desperately updated. They are small and can see water damage/mold in the shower areas. There is zero excuse to have showers heads that are caked with calcification. The lazy river was nice but the amount of busted tile around it was a little unsettling.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had two different reservations for two different rooms and the hotel merged them together so we were right next to each other. Thank you so much. Our family had such a nice time at this hotel. Very family friendly, and the outdoor poolside grill Is one of our favorites
Stayed 4 nights in Jul 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time
Stayed 1 night in Aug 2024

10/10 Excellent

Dream

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was informative but not bothersome. Friendly and quiet
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed this hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Isabelle

Travelled with family
Liked: Amenities, property conditions & facilities
Easy access to Disney Springs by foot was great. Complimentary shuttles to Disney are a big plus. Easily access to park is a huge perk. For the hotel, Beds were comfortable. Room cleanliness was ok but daily maintenance could be improved. We Stayed a whole week and our bathtub/shower was not cleaned once. Hotel is very noisy, but could be this time of the year too with summer holidays. Music and noises from lobby can be heard on upper floors even past 1100 pm. Beautiful big pool and lazy river. Water is crystal clear but was pretty dirty My kids and I were grossed out by the amount of hair and dirt and other crap we saw in pool. We went on 3 different days and it was the same. Also I forgot my sunglasses in the room one morning on my way out. When I came back they were gone.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying and was happy it exceeded my expectations. Parking was easy, check in was quick and staff were friendly. The room was spacious for a basic double queen room and beds comfortable. Love the in room offerings like their shampoos and lotions. Elevators were fast. Facility was clean and the pool was the highlight of the trip. Easy walk to Disney springs. We will be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Ayanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lazy river is amazing!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Alana, Brandon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with all amenities needed. Great friendly staff. Pool area is amazing. Cabanas are fantastic. Walkable to Disney Springs.
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything.
Stayed 2 nights in Aug 2024