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InTown Suites Extended Stay Orlando FL - Universal

2.0 star property

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Photo gallery for InTown Suites Extended Stay Orlando FL - Universal

Exterior
Fridge, microwave, stovetop, freezer
WiFi, bed sheets
Traditional Room, 2 Double Beds | WiFi, bed sheets
Seasonal outdoor pool

Reviews

5.8 out of 10

Popular amenities

  • Air conditioning
  • Kitchen
  • Laundry
  • Pool

Explore the area

Map
5615 Major Blvd Orange, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪10 min walk‬
  • Orlando International Premium Outlets
    ‪15 min walk‬
  • Universal Studios Florida
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed with Sofa bed

WiFi, bed sheets

Traditional Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds | WiFi, bed sheets

Traditional Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed

WiFi, bed sheets

Traditional Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | WiFi, bed sheets

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Studio, 2 Double Beds

Premium Studio, 2 Double Beds | WiFi, bed sheets

Premium Studio, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

InTown Suites Extended Stay Orlando FL - Universal

Hotel with a seasonal outdoor pool, near Universal Orlando Resort
A seasonal outdoor pool and laundry facilities are available at this hotel. Weekly housekeeping is available.
InTown Suites Extended Stay Orlando FL - Universal offers 150 accommodations with air conditioning. 49-inch flat-screen televisions come with satellite channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at InTown Suites Extended Stay Orlando FL - Universal, you'll be within walking distance of Universal Orlando Resort. Features include laundry facilities and a seasonal outdoor pool.
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities and a lift
  • Within a 15-minute walk of Universal Orlando Resort and Orlando International Premium Outlets
As a guest of InTown Suites Extended Stay Orlando FL - Universal, you'll find a seasonal outdoor pool, laundry facilities, and a lift. The front desk is open around the clock.

Smoking is allowed in designated areas at this Orlando hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 2 per night)
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Wheelchair-accessible parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable/satellite channels

Food and drink

  • Dining table
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 6:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 2 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property's front desk is open during the following times:
  • Monday - Saturday: 11:00 AM - 6:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.

Property is also known as

Suburban Hotel Univ. Studios Orlando
Suburban Univ. Studios
Suburban Univ. Studios Orlando
Suburban Hotel Univ. Studios
InTown Suites Extended Stay Orlando FL Universal
InTown Suites Extended Stay Orlando FL - Universal Hotel
InTown Suites Extended Stay Orlando FL - Universal Orlando
InTown Suites Extended Stay Orlando FL - Universal Hotel Orlando

InTown Suites Extended Stay Orlando FL - Universal Reviews

Reviews

5.8
Rating 10 - Excellent. 5 out of 26 reviews
Rating 8 - Good. 4 out of 26 reviews
Rating 6 - Okay. 5 out of 26 reviews
Rating 4 - Poor. 6 out of 26 reviews
Rating 2 - Terrible. 6 out of 26 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad service. Never came to do housekeeping. Room was in bad conditions. I do not recomend staying in this hotel.
Stayed 8 nights in Dec 2024

2/10 Terrible

Humberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

4/10 Poor

Charlette

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 10 nights in Oct 2024

6/10 Okay

Morgan

Stayed 7 nights in Jul 2024

4/10 Poor

Ernest

Disliked: Cleanliness, staff & service
Not happy- InTown Suites Extended Stay Orlando FL
the place had many little roaches, needed better cleaning service, there were spiderwebs up on the ceiling and ceiling light fixture... the place is not pet friendly but there were many guests with pitbulls and other big dogs. Looks like people actually live at this property. I would not stay there again. The pics are the ad look way better than the room given. it was the last room available so I had no choice.
Stayed 7 nights in Jan 2023

2/10 Terrible

Caleeb

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches Everywhere
Roach Infested
Stayed 10 nights in Jan 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very polite was worth the stay
Stayed 14 nights in Dec 2021

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall 4 out of 5
It was a good stay. Small and comfortable rooms. Only thing they aren’t lending out pots, pan and utensils due to covid so that was my little inconvenience other than that my stay was great.
Stayed 7 nights in Nov 2021

8/10 Good

ALMITRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2021

4/10 Poor

Vaishali

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The photos versus what I saw in the room was totally different. Online it’s says new update rooms. Definitely didn’t look that way. Customer service was horrible. Some employees acted as if you are in their house staying for free. Never even smiled. Lots of things to improve starting with friendlier stuff.
Stayed 21 nights in Jul 2021

2/10 Terrible

Shelley

Disliked: Cleanliness, staff & service, property conditions & facilities
Not What You Think
I was here for a week and every time I wanted to use the swimming pool, there was intermittently a padlock on it. One time the staff said that Covid was the cause. Then I was told "there was an incident in the pool." Then the staff said that some safety device was missing from the pool area and would not be in place for at least another week, so I was unable to use the pool at all during 90° weather. But that was less disconcerting than the discovery I made upon settling into my room. While all of the advertising I saw for this hotel touts a "fully equipped kitchen," I discovered that the kitchen is, in fact, bare. There are no pots or pans, no plates, cups, glasses, silverware, a can opener. There is not even a coffee maker! And I can't remember the last time I stayed in ANY hotel that did not have a coffee maker! So... 3,000 miles from home, I discovered that I had no way to prepare meals and now had to go out and buy pots and pans, dishes and cutlery, with money I don't have for things I just had to throw in the garbage at the end of my stay because I couldn't take them on the airplane home with me. That was nuts! And having stayed in about a dozen extended stay hotels throughout the country in the last couple years, this is the FIRST TIME EVER that I've arrived to discover that a "fully equipped kitchen" had no equipment whatsoever! I was also told that there is no maid service at all and that I would have to provide my own toilet paper and soap.
Stayed 7 nights in Jul 2021

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay Near Universal
Barbara at the front desk was very nice and helpful when checking-in and throughout the stay. The rooms were clean and spacious. The air conditioning and fridge/freezer were amazing to have in the Florida heat during the summer. They also had a guest laundry room and a decent looking pool that was never very loud. Nearby, (5-10 minutes walking distance) there are fast food, restaurants, Walgreens, and liquor stores. Uber and Lyfts to Universal are about $7-$10 each way. I thought it was really nice for $50 a night. The only drawback is they only provide one roll of toilet paper, one little bar of hand soap, and one plastic cup. I would advise bringing or buying toiletries and utensils because they won’t give extra. But, I would definitely stay here again.
Stayed 7 nights in Jul 2021

10/10 Excellent

marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in Jun 2021

6/10 Okay

shajak

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 7 nights in Jul 2021

8/10 Good

Britanny

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jun 2021

6/10 Okay

James

Business traveller
Stayed 14 nights in Apr 2021

4/10 Poor

Martin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
In need of definate improvement.
The bed was horrible. The pillows smelled like sweat and bad breath although the pillow cases were clean. The hotel should wash the pillows if they don't want to replace them because the covid virus can definitely be transferred from people who have it to those that don't. The room smelled bad and sparked off allergies like crazy.
Stayed 7 nights in Apr 2021

2/10 Terrible

ALBERTO

Disliked: Staff & service, property conditions & facilities
Muy mal servicio en horarios de atenciones
Stayed 14 nights in Nov 2024

6/10 Okay

Wanda

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Deberían darle mejor condiciones a los baños
Stayed 7 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2021

10/10 Excellent

Natalia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena experiencia
Me encanto el lugar ya que tienes libertar de salir y entrar cuando lo desees, sin necesidad de pasar por recepcion. las habitaciones cómodas, con aire acondicionado, piscina limpia y accesos en general. Solo podría decir que cuando llegamos las camas no estaban tan bien hechas.
Stayed 8 nights in Jul 2021

2/10 Terrible

Juan

Stayed 8 nights in Jun 2021

4/10 Poor

Marina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Baratas!!
Baratas nos quartos. A janela dava para o corredor, então a Cortinha tinha que ficar fechada... Precisamos por uma emergência ficar mais, mas o valor cobrado para os dias extras foi cerca de 50% a mais. Felizmente arranjamos uma hospedagem melhor a tempo. A equipe era simpática.
Stayed 7 nights in Jul 2021

10/10 Excellent

Roberto C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena estancia
Todo muy bien y cerca de Universal Studios
Stayed 7 nights in Dec 2020