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Quality Inn & Suites Heritage Park

2.5 star property

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Photo gallery for Quality Inn & Suites Heritage Park

Exterior
Outdoor pool, pool loungers
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool, pool loungers
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
2039 East Irlo Bronson Memorial Highway, Kissimmee, FL, 34744
  • Osceola Heritage Park
    ‪10 min walk‬
  • Silver Spurs Arena
    ‪16 min walk‬
  • Kissimmee Lakefront Park
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Heritage Park

Hotel with free breakfast, a quick walk to Osceola Heritage Park
This smoke-free hotel features an outdoor pool, a fitness centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Quality Inn & Suites Heritage Park offers 112 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Kissimmee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Quality Inn & Suites Heritage Park gets high marks from our customers. During your stay, you're just a quick walk from Osceola Heritage Park. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the beds
  • Within a 15-minute walk of Osceola Heritage Park and Osceola County Stadium
  • Cats and dogs welcome for a fee
Quality Inn & Suites Heritage Park offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites Heritage Park. Self parking is free.

This Kissimmee hotel is smoke free.

Guests are served a free continental breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Kissimmee
Quality Kissimmee
Quality & Suites Heritage Park
Quality Inn & Suites Heritage Park Hotel
Quality Inn & Suites Heritage Park Kissimmee
Quality Inn & Suites Heritage Park Hotel Kissimmee

Quality Inn & Suites Heritage Park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 488 out of 1004 reviews
Rating 8 - Good. 298 out of 1004 reviews
Rating 6 - Okay. 117 out of 1004 reviews
Rating 4 - Poor. 45 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised by this hotel. I wasnt sure about the area where the hotel was, so I was a little worried at first. However, when we went to the front desk to check in the front area was very clean an organized. The rest of the hotel was maintained excellantly as well. We will book this hotel again next trip to Kissimmee.
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Found a few roaches in the bathroom socket.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room Service improvement required
Room cleaning service was not provided until a reminder during the 4 day stay for 3 of our friends families. A note was put on 2nd day and 3rd day saying that room service can not be provided for that day in each of our rooms. However, when checked with front desk, they say that they are not aware of such notes which is not a valid answer. Upon couple of reminders, service was provided on the 4th day. Also, the security code for the backside building was broken and scary to know that anyone can enter the building. When complained about it the front desk says no one noticed/complained about it (strange answer. How come the room service attendants did not notice) and the issue was not addressed as of the checkout time. Hope it gets addressed. On the positive side of the stay, the cafeteria service. Cleanliness, quantity of food availability and service were very good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Albert

Stayed 1 night in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 7 nights in Dec 2024

8/10 Good

Tiffany

Stayed 1 night in Dec 2024

6/10 Okay

Janko, HIALEAH

Stayed 1 night in Dec 2024

10/10 Excellent

Ronda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Easy check-in. Breakfast was good with decent selection of items. Room was clean and comfortable. We booked the room for a stop-over when traveling to Ft. Lauderdale cruise port and this served our purposes well. The only issue we had was in being told that the quickest way to room was to use the door in the back of the building. We lugged our luggage up the stairs to the 2nd floor, the outside door would not open and we had to go around to the front of the building. After a full day of travel and arriving later at night this was a little frustrating. But other than this, we had a great stay.
Stayed 1 night in Dec 2024

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

alexander

Stayed 2 nights in Dec 2024

6/10 Okay

jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff were friendly. Hall carpet really needed cleaning. We had 4 rooms. The temperature dropped and having a heater would have made the stay enjoyable. The controls in the room only provided cool or cold. It was Christmas and coming in out of the cold to more cold wasn’t merry or bright.
Stayed 1 night in Dec 2024

10/10 Excellent

Millicet

Stayed 2 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

2/10 Terrible

Adriano

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I no back
Stayed 1 night in Dec 2024

8/10 Good

Lois

Travelled with family
Liked: Cleanliness, staff & service
Not sure if I stay here again
I booked a room last minute for some rest after a long trip. The property’s first building looked vacant, which made it feel rundown. The hotel is older, but Angel at the front desk was amazing – his customer service was great. My husband has a disability, and we were placed on the second floor, only to find out there were no elevators. It wasn’t ideal, but we managed. I wish they had mentioned the $100 hold upfront – it can take up to 10 days to be refunded. When we entered the room, the bleach smell was overwhelming. We had to leave and run the AC for five hours until it cleared. I’m asthmatic, so it was hard to breathe. Later, the toilet wouldn’t flush. Angel sent David to fix it, and it seemed fine by 10 PM. But at 1 AM, it stopped working again. With no plunger available, they offered a room switch at 3 AM, which wasn’t realistic. We had to go downstairs to use the restroom for the rest of the night. Despite the issues, the breakfast was great with plenty of options.
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Cockroach in the bathroom. Poolis not heated. That should be on the website
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very accommodating. Room was clean and comfortable. Breakfast was good.
Stayed 1 night in Dec 2024

10/10 Excellent

Ermer

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic
When room wasn’t serviced after 2nd night, front desk provided clean towels and said to tell mgmt in morning Learned next morning that rooms are serviced only upon request. That information should be shared upon check in! We found beds to be quite hard. Large empty space in room had us thinking there was either sofa or table/chairs at one point TV choices are only Basic. Remote doesn’t allow input of channels - only up and down buttons.
Stayed 3 nights in Dec 2024

2/10 Terrible

Uzziel

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Guy

The location
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Peggy, Satsuma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room. Breakfast was good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Stayed 1 night in Nov 2024