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Sheraton Orlando Lake Buena Vista Resort

4.0 star property

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Photo gallery for Sheraton Orlando Lake Buena Vista Resort

2 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Front of property ā€“ evening/night
Reception
Terrace/patio
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Spa
  • Room service

Explore the area

Map
12205 S Apopka Vineland Rd, Orlando, FL, 32836
  • Disney Springsā„¢
    ā€Ŗ4 min driveā€¬
  • Orlando Vineland Premium Outlets
    ā€Ŗ4 min driveā€¬
  • SeaWorldĀ® Orlando
    ā€Ŗ6 min driveā€¬
  • Orlando, FL (MCO-Orlando Intl.)
    ā€Ŗ23 min driveā€¬

Room options

View all photos for Family Suite, 1 Bedroom, Pool View

42-inch flat-screen TV with cable channels, TV, iPod dock

Family Suite, 1 Bedroom, Pool View

  • Sleeps 8
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Pool View

Executive Suite, 1 Bedroom, Pool View | Living room | 42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 Bedroom, Pool View

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Pool View

42-inch flat-screen TV with cable channels, TV, iPod dock

Family Suite, 1 Bedroom, Pool View

  • 47 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Pool View

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Pool View

  • 48 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Pool View

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Pool View

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Pool View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Resort Orlando Suites - Waterpark by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Waterslide
3.6 out of 5, Good, (2572)
The price is ā‚¬126
for 1 room
includes taxes & fees
21 Apr - 22 Apr
Holiday Inn Resort Orlando Suites - Waterpark by IHG

About this property

Sheraton Orlando Lake Buena Vista Resort

Family-friendly hotel with 2 outdoor pools and 2 hot tubs
This smoke-free hotel features 2 outdoor pools, a full-service spa and a restaurant. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Sheraton Orlando Lake Buena Vista Resort offers 486 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
Sheraton Orlando Lake Buena Vista Resort's great location gets high marks from our customers. During your stay, you'll be within walking distance of Lake Bryan. Enjoy features like 2 outdoor pools, a full-service spa and a restaurant.
  • Enjoy American cuisine while dining at Zest
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to body wraps, facials or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym and 2 hot tubs -
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Disney Springsā„¢ and a few minutes from Orlando Vineland Premium Outlets
Sheraton Orlando Lake Buena Vista Resort offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a waterslide and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A 24-hour business centre and 29 meeting rooms are available. Event space at this hotel measures 6786 square feet (630 square metres) and includes a conference centre. A children's pool, a terrace, and a vending machine are also featured at the family-friendly Sheraton Orlando Lake Buena Vista Resort. For a fee, parking is available.

This Orlando hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11 AM.
Zest ā€“ This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
27 Palms Bar & Grill ā€“ This poolside restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Springboard ā€“ This coffee shop specialises in American cuisine and serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: USD 27.56 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • 27 Palms Bar & Grill
  • Springboard
  • Zest

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Travel cot
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (6,786 square foot of space)

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Raised toilet seat (38 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (88 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 26.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 27.56 per person
  • Self-parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 32.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Buena Vista Resort Sheraton
Lake Buena Vista Sheraton
Lake Buena Vista Sheraton Resort
Sheraton Lake Buena Vista
Sheraton Lake Buena Vista Resort
Sheraton Resort Lake Buena Vista
Sheraton Orlando
Sheraton Safari Hotel
Sheraton Safari Orlando
Sheraton Lake Buena Vista Resort Orlando
Sheraton Lake Buena Vista Orlando
Orlando Sheraton
Sheraton Buena Vista Resort
Sheraton Orlando Lake Buena Vista
Sheraton Buena Vista

Sheraton Orlando Lake Buena Vista Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 492 out of 1159 reviews
Rating 8 - Good. 237 out of 1159 reviews
Rating 6 - Okay. 193 out of 1159 reviews
Rating 4 - Poor. 98 out of 1159 reviews
Rating 2 - Terrible. 139 out of 1159 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I make my reservations back on September, and when we get to the hotel , they updated us to a suite . It was so nice
Stayed 4 nights in Jan 2025

4/10 Poor

Dana

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Dania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a charge for parking, resort fee, you named it. Breakfast for $26 per person which I think it is too much for what it is served. Same breakfast you will get at other hotels that have this service included. It says it provides transportation to the parks but when you get there, it is very limited and at inconvenience times.
Stayed 3 nights in Dec 2024

6/10 Okay

Rorkiya S

Travelled with family
The bed was comfortable. The pool area was so relaxing. However, wishing that the walls would have noise cancellation. Every night, we couldnā€™t sleep well because we always heard the noise from the other room.
Stayed 3 nights in Jan 2025

4/10 Poor

Chris

Travelled with partner
Hot tub did not work, not clean room, bathroom, or breakfast plates. Would not recommend better options for price
Stayed 2 nights in Jan 2025

4/10 Poor

Chad

Travelled with family
Liked: Cleanliness, staff & service
The hotel itself is fine if you are just passing through the area and looking for a place to stay. However, if you are intending to visit any of the theme parks in the area then there are some things you should know. I was not able to use the shuttles to Disney properties because: (1) The shuttles are on a fixed schedule with extremely limited transits. Most parks only have a single outbound shuttle at a fixed time, and a single inbound shuttle, also at a fixed time. Some parks only have 1-way service, so you have to arrange your own transport the other direction anyway. (2) The window of time to see the park seems impractically short on these fixed schedules. Almost all the shuttle travel is between 8 AM and 5 PM, however they aren't spaced like you would expect where all the departures are near 8 AM and all the arrivals are near 5 PM. Instead they times are spaced roughly evenly over the service interval, so one at 8 AM, another at 9 AM, another at 10 AM, etc. All of these are fixed destination paths, so you might get lucky and the park you want to go to has 8 AM service, or you might get unlucky and its the 11 AM service. In summary, it's a fine hotel if you are just passing through the area, but it's not the best choice if your objective is to see the theme parks.
Stayed 3 nights in Dec 2024

6/10 Okay

WORAKORN

Travelled with family
Disliked: Staff & service
Good overall.
Stayed 2 nights in Dec 2024

6/10 Okay

Anne, Shalimar

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Short-staffing at front desk lead to really long wait to check-out; and once at the desk, the agent was not personable, with no customer service skills. Observed two different families needing room cards re-keyed so those patrons were inconvenienced so be prepared for that potential. Also, we were unable to take advantage of any of the things that come along with the resort fee because the shuttle to Magic Kingdom started too late in the morning. Suggestion is for the shuttle service schedule be moved one hour earlier. Additionally, be aware that for some unknown reason, they blocked us from using our $10 resort credit because it was on the day of check-out. That makes no sense!
Stayed 2 nights in Jan 2025

2/10 Terrible

Thiago

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They dont clean your room,they have hidden fees, will charge you for car parking and other things,drinks are extremely expensive so is the food
Stayed 7 nights in Dec 2024

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area, relaxing and friendly staff. However, there was a fee I didnā€™t know about upon arrival and check-in/out times werenā€™t negotiable, which made it a bit more stressful after a very long travel day.
Stayed 4 nights in Dec 2024

4/10 Poor

Nimchy

Someone charged my card $78 for food when I wasnā€™t at the hotel and at Disney for the entire day. I strongly recommend better security systems in terms of better securing guest personal information. Not sure how this even happened. I had a nice time, but this ruined my time at the end of my trip.
Stayed 4 nights in Dec 2024

2/10 Terrible

Ralph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not even check in! We left!
The lobby was gross. Our room was not even ready at 4pm and the manager wasnā€™t even able to tell us when it would be. When we did get our room, we first went to see it. It was disgusting and dirty. A real motel type place. Not Sheraton standards! We checked out right away and found another place nearby to stay. The Royal Caribe Orlando which was phenomenal for a few dollars more. The hotel manager , in addition , was rude and arrogant.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing !
Stayed 2 nights in Dec 2024

2/10 Terrible

Maria Elena

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

2/10 Terrible

Son H

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed. This place is very run-down and dirty.
Stayed 3 nights in Dec 2024

6/10 Okay

Dwayne

Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel is not up to date as expected. I was surprised based on the reviews.
Stayed 2 nights in Dec 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The only negative thing was not having a mini fridge or microwave like other places have.
Stayed 8 nights in Dec 2024

2/10 Terrible

Eliana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are in dire need of remodelling, had many issues and very slow to solve them. I was able to speak with the manager at checkout, but he was unavailable during my stay. Definitely not worth the money.
Stayed 9 nights in Dec 2024

6/10 Okay

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

Diego

Stayed 1 night in Dec 2024

8/10 Good

shazard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Joshua

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Dec 2024

4/10 Poor

Juan cejudo

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2024

2/10 Terrible

Sydney

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly disappointed in our stay. Our room was not even ready over 2 hours after check in. They did ā€œupgradeā€ our room and the manager on staff was very pleasant. While it was nice they ā€œupgradedā€ us, we did not feel it truly was. The room was very dated, no trash bags the entire stay, stained sheets, and a booger that was left on the bathroom door prior to check in. The hot tubs were never working (nor were we told) and the pool area looked very run down compared to the photos. While the resort as a whole was disappointing, the worst part was housekeeping and their lack of respect. We left our room at 7:00am to go to Disney. We returned around 8pm to find our room door left open. It is clear it is it was housekeeping as the room had been ā€œcleanedā€ and beds made. We immediately brought this to the attention of the front desk, only to be met with no sympathy. Our belongings were left to the open public and we were given a smirk and ā€œsorry for the inconvenienceā€. They did take off the resort/parking fees, but their attitude was distasteful. The following day we put the do not disturb sign up prior to leaving for the day, only to return to a room that had clearly been touched by housekeeping. A complete violation, especially considering what had happened the day before. Between the issue with check in, the lack of cleanliness, and the lack of security, we will never recommend this property or any other Sheraton hotel to anyone.
Stayed 3 nights in Dec 2024

10/10 Excellent

Olga Marcela Alba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024