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Cross Hotel Osaka

4.0 star property

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Photo gallery for Cross Hotel Osaka

Exterior
2 restaurants, breakfast served
Lounge
Deluxe Double Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout curtains, free WiFi
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Dotonbori
    ‪2 min walk‬
  • Kuromon Ichiba Market
    ‪10 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout curtains, free WiFi

Deluxe Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout curtains, free WiFi

Triple Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking | In-room safe, desk, blackout curtains, free WiFi

DOTONBORI view DOUBLE, Non Smoking

  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout curtains, free WiFi

Superior Double Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout curtains, free WiFi

Triple Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout curtains, free WiFi

Deluxe Double Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Non Smoking (Standard Floor)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking | In-room safe, desk, blackout curtains, free WiFi

DOTONBORI view TWIN, Non Smoking

  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Single Beds

Suite, Non Smoking (Cross Floor)

  • 103 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout curtains, free WiFi

King Room, Non Smoking (Cross Floor)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout curtains, free WiFi

Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout curtains, free WiFi

Superior Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Superior Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Double Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Twin Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Floor Triple Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Cross Floor Twin Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for DOTONBORI View DOUBLE

In-room safe, desk, blackout curtains, free WiFi

DOTONBORI View DOUBLE

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Suite

In-room safe, desk, blackout curtains, free WiFi

Cross Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Cross Floor Deluxe Double Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Triple Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Triple Room

  • Sleeps 3
  • 3 Double Beds

View all photos for Standard Floor Deluxe Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Superior Double Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI View TWIN

In-room safe, desk, blackout curtains, free WiFi

DOTONBORI View TWIN

  • Sleeps 2
  • 2 Single Beds

View all photos for Cross Junior Suite

In-room safe, desk, blackout curtains, free WiFi

Cross Junior Suite

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Candeo Hotels Osaka Shinsaibashi

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
4.6 out of 5, Wonderful, (289)
The price is €291
for 1 room
includes taxes & fees
31 Mar - 1 Apr
Candeo Hotels Osaka Shinsaibashi

About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a microwave in a common area, concierge services and dry cleaning.
Cross Hotel Osaka offers 229 accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the shopping around Cross Hotel Osaka. During your stay, you're just a quick walk from Dotonbori. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the overall comfort, cleanliness, nice bathrooms and spaciousness
  • Steps from Dotonbori Glico Sign and 4 minutes on foot from Hozen-ji Temple
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka also features a vending machine, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
TERRACE ＆ DINING ZERO – This restaurant serves breakfast and lunch.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday and Sunday. Reservations are required.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1012 reviews
Rating 8 - Good. 182 out of 1012 reviews
Rating 6 - Okay. 38 out of 1012 reviews
Rating 4 - Poor. 6 out of 1012 reviews
Rating 2 - Terrible. 7 out of 1012 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Right in the middle of Dotonbori. Would love to stay there again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kim Teck

Stayed 3 nights in Dec 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Pei Sze Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is very near to the main shopping area of Osaka and Dontobori. The breakfast was worth the addition price paid. However we were given a room which is facing the road and it was so noisy at night due to the noise from vehicles and construction works. This is supposed to be a 4-starred hotel, but the rooms were not very clean. There was visible dust on the ceiling of the bathroom which was quite an unpleasant sight.
Stayed 3 nights in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect on everything except a bit noisy at night sometime. Crazy bikers with loud mufflers drive by to show off. But it never bothers my sleep. Will rent this place again for sure.
Stayed 7 nights in Dec 2024

10/10 Excellent

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location! This hotel is located in the heart of Osaka. Lots of shopping and dining options all walkable nearby. Breakfast was amazing and we stayed on the Cross Floor which gave us lounge access. It was nice to come back from a busy day and sit in the lounge, have some snacks (cheese, nuts, Parma ham, fruit, crackers, etc) and beverages (water, soft drinks, wine, beer, and sake) before heading out for the evening.
Stayed 3 nights in Nov 2024

10/10 Excellent

Allyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Nov 2024

10/10 Excellent

Udit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Giosue

Stayed 4 nights in Nov 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Hin Yu Joyee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a very convenient location and the hotel rooms are big.
Stayed 2 nights in Nov 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed feelings
Good modern hotel in the heart of all the shopping and restaurant area. Staff were efficient and helpful. BUT: on level 8 we were kept awake (Fri 22/11/24) by hoons and particularly loud jackhammer construction noise until @ midnight. Also the breakfast buffet was 2nd rate for the price. Could only get fried eggs??
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time stay at Cross Hotel
Close to the busy shopping streets of shinsaibashi . A plus point when it comes to shopping and getting back to hotel. Would be helpful to know the exit C24 from Namba Station.
Stayed 4 nights in Nov 2024

6/10 Okay

David

Interior is dark and needed to update. pillows are needed to replace as it had an old smell even the pillow case was clean. Dinning option was limited but location is excellent.
Stayed 3 nights in Nov 2024

8/10 Good

Neslihan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything is excellent but the room has a very limited storage. There is a very small wardrobe and that’s all. You live out of your suitcase. The location is perfect. In the heart of the city with very good connections to Nara Kyoto Kobe historical place and both stations
Stayed 3 nights in Nov 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ANGELA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations for shopping and for food. Highly recommend and will stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and Service We stayed at Cross Hotel Osaka in mid-November 2024 and had an overall positive experience. The hotel's location is unbeatable and easy to get around - just a 2-minute walk to Dotonbori. There's also a 7-Eleven downstairs and we didn't need to rely much on public transportation for our itinerary, which added to the overall convenience. However, being so close to Dotonbori comes with its downsides. The area can be quite lively, especially at night, and we could hear cars or bikes revving outside from our room which made it a little noisy. Note: We were staying on the highest floor, window facing away from Dotonbori. If you're sensitive to noise, this could be a factor to consider. On the up side, the hotel staff were excellent. They were very friendly and helpful. As we shipped our luggage during our trip in Japan, they assisted us with receiving our luggage prior to check-in and sending our luggage to our next destination. As for cleanliness, my wife and I are particularly sensitive when it comes to hygiene, and while the room was generally clean, she did notice a slight odour near the WC. It wasn't a major issue or deal breaker, but worth mentioning for those similar to us. In summary, Cross Hotel Osaka is a great choice for anyone seeking convenience and great service. However, if you're sensitive to noise and particular about cleanliness, its something to consider. That being said, I'd consider staying here again in the future.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jasmin

Stayed 1 night in Oct 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Very convenient location to Dotonbori and the metro. The hotel staff was hospitable and friendly. There was road construction in front of the hotel and they worked during the night. The hotel staff tried to make our stay as comfortable as possible by providing ear plugs. So thoughtful! Breakfast was good, a lot of variety. Comfortable beds and very nice bathroom.
Stayed 3 nights in Nov 2024