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The Westin Osaka

5.0 star property

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Photo gallery for The Westin Osaka

Lobby
Exterior
Banquet hall
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Housekeeping

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1-1-20 Oyodonaka, Kita-ku, Osaka, Osaka-fu, 531-0076
  • Osaka (KIX-Kansai Intl.)
    ‪52 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Non Smoking, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Non Smoking, Corner

Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Single Beds, Non Smoking, Corner

  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

The Westin Osaka

Luxury hotel with 3 restaurants and fitness centre
Along with 3 restaurants, this hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
The Westin Osaka offers 303 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
Our customers tell us that they can't get enough of the helpful staff at The Westin Osaka. During your stay, you're just a quick walk from Grand Front Osaka Mall. You'll find features such as free WiFi in public areas and free train pick-up service, plus 3 restaurants.
  • Free Wi-Fi (speed: 50+ Mbps)
  • For dining with garden views, stop by AMADEUS, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Steps from Umeda Sky Building and a 5-minute drive from Osaka Tenmangu Shrine
  • Free train station pick-up and train station drop-off shuttle service
The Westin Osaka offers its guests an indoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 603 square feet (56 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury The Westin Osaka. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
AMADEUS – This restaurant overlooks the garden.
KOKYU – This restaurant serves lunch and dinner.
HANANO – This restaurant serves lunch and dinner.
LOBBY LOUNGE – This café only serves lunch.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 10:00 AM to 6:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 5,060 for adults and JPY 2,530 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • AMADEUS
  • HANANO
  • KOKYU
  • LOBBY LOUNGE

Things to do

  • Designer stores
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 603 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests under 18 years old are not allowed in the sauna, fitness facility, and pool.

Renovations and closures

The property will be renovating from 9 October 2024 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 8349 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5060 for adults and from JPY 2530 for children
  • Self-parking fee: JPY 2000 per night (in/out privileges)
  • Rollaway bed fee: JPY 8349 per day
  • Facilities fee: JPY 2200 per person and includes use of: sauna; hot tub; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not allow children age 12 and under to access the Executive lounge after 6 PM.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Osaka Westin
Westin Hotel Osaka
Westin Osaka
The Westin Osaka Hotel Osaka
Westin Osaka Hotel
The Westin Osaka Hotel
The Westin Osaka Osaka
The Westin Osaka Hotel Osaka

The Westin Osaka Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1052 reviews
Rating 8 - Good. 284 out of 1052 reviews
Rating 6 - Okay. 62 out of 1052 reviews
Rating 4 - Poor. 21 out of 1052 reviews
Rating 2 - Terrible. 14 out of 1052 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yukiko

Stayed 1 night in Dec 2024

10/10 Excellent

Charles K Y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Westin was good, spacious room, perfect bedding, beautiful view from the room. They provide a shuttle bus to Osaka station every 30 min.
Stayed 5 nights in Nov 2024

10/10 Excellent

Julio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. Beautiful, clean, great service, and delicious breakfast. Close to the station, you can walk, but they have a free shuttle anyways.
Stayed 1 night in Nov 2024

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Sammy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I liked the service, staff is wonderful & location is perfect. The fitness center should have been included with the accommodation and not additional payment.
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. The suite was wonderful, very comfortable. I would definitely recommend.
Stayed 10 nights in Nov 2024

10/10 Excellent

Chi Hong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services. It is convenient and walkable from JR station, distance is 10-ish minutes, not as far as Google map suggests and the hotel provides a shuttle bus service. The property is a bit dated, similar to looking back at the glorious days of Japan 30 years ago.
Stayed 2 nights in Nov 2024

10/10 Excellent

Constanza Vidaurri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, spacious room. The staff were overly helpful and friendly.
Stayed 1 night in Nov 2024

4/10 Poor

Anoop

Travelled with partner
Room layout for Double Twin room was very strange with a desk in the middle of the room. Bathroom was dated, overall it did not appear to be a 4 star hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Jo Shian Yeun

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Caleb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property located near Osaka Station
Stayed 5 nights in Oct 2024

10/10 Excellent

Kha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here for 3 night it was excellent, room and hotel are clean staffs are very helpful and excellent service highly recommend definitely will stay here again
Stayed 3 nights in Oct 2024

10/10 Excellent

Yee

Stayed 5 nights in Oct 2024

10/10 Excellent

walaa

Liked: Cleanliness, staff & service, property conditions & facilities
Adult swimming pool was disappointing Not much option for dining including room service, buffet breakfast didn’t have many options nor varieties
Stayed 5 nights in Oct 2024

10/10 Excellent

Miguel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and big in comparison to other rooms I stayed in during my trip. The bathroom was spacious as well. What you would expect from a Westin anywhere.
Stayed 7 nights in Mar 2024

10/10 Excellent

choon chye

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Zhaoyu

Stayed 3 nights in Aug 2024

10/10 Excellent

Anand

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but construction makes the walk to the primary train and subway station more difficult. Staff was amazing.
Stayed 4 nights in Jul 2024

6/10 Okay

Lucrecia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room carpet was not very clean at all. We made sure we wore the slippers in the room. The staff was amazing. They were very nice, friendly and very helpful. The pool is for adults only and you have to pay a daily fee of about $25 cad to use the pool facilities. I did not know either of these things when I booked here. Our kids 12 and 15 years old were really looking forward to the pool. So don’t book here if you think your kids will have access to the pool. Also the bathroom was big but the room was small. The double bed was very uncomfortable. The entrance and lounge area were very nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Iliana

Stayed 3 nights in Jul 2024

10/10 Excellent

anthea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Steve, West St Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It doesn’t get any better for room size the staff the buffet breakfast. They have the half hour shuttle to the train station. The only thing would be if you prefer a busier area like Dontonburi.
Stayed 3 nights in Jul 2024

10/10 Excellent

Wing

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s quite spacious and easy access to Osaka station. Staffs are very friendly but the operator couldn’t speak or understand English well. Mostly the facility looks pretty clean except for the floor right next to the bathtub. Tried to communicate with the operator who couldn’t get the request.Other than that the hotel is good.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property. I would recommend to our friends and families. Excellent service. When we arrived, I just happened to mentioned that the trip was for our daughter’s birthday celebration and impromptu, they gave my daughter pastries to enjoy. Love this property. We will use it again next time we are in Osaka.
Stayed 3 nights in Jul 2024