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Hilton Garden Inn Toronto/Ajax

3.0 star property

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Photo gallery for Hilton Garden Inn Toronto/Ajax

Terrace/patio
Bar (on property)
Lobby
Exterior
Banquet hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
500 Beck Crescent, Ajax, ON, L1Z1C9
  • Ajax Convention Centre
    ‪1 min walk‬
  • Pickering Casino Resort
    ‪7 min drive‬
  • Toronto Zoo
    ‪15 min drive‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪51 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Two queen beds non smoking

Two queen beds non smoking | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Two queen beds non smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for One king bed evolution room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

One king bed evolution room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 king jr suite evolution non smoking

1 king jr suite evolution non smoking | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

1 king jr suite evolution non smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property – evening/night

Pickering Casino Resort Hotel

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (2430)
The price is €93
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Pickering Casino Resort Hotel

About this property

Hilton Garden Inn Toronto/Ajax

Eco-certified hotel with fitness centre and 24-hour business centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hilton Garden Inn Toronto/Ajax offers 134 accommodations with MP3 docking stations and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Ajax hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Toronto/Ajax. During your stay, you're just a quick walk from Ajax Convention Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Great North American Gril
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 15 minutes by car from Toronto Zoo and 8 minutes from Lake Ontario
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 1998 square feet (180 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the eco-certified Hilton Garden Inn Toronto/Ajax. Self parking is free.

This 3-star Ajax hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Great North American Gril – This restaurant specialises in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: CAD 9.95 to 16.95 for adults and CAD 9.95 to 16.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great North American Gril

Things to do

  • Gym
  • Shopping
  • Stereo

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,998 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 170.00 per accommodation, per stay, plus a deposit of CAD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are available for CAD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9.95 to 16.95 for adults and CAD 9.95 to 16.95 for children
  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 170.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hilton Garden Inn Toronto/Ajax Ajax
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Hilton Garden Inn Toronto/Ajax Hotel
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Hilton Garden Inn Toronto/Ajax Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1010 reviews
Rating 8 - Good. 241 out of 1010 reviews
Rating 6 - Okay. 70 out of 1010 reviews
Rating 4 - Poor. 39 out of 1010 reviews
Rating 2 - Terrible. 34 out of 1010 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jazz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael Allan

Liked: Amenities
I was detained and was unable to change my reservation. The Hilton manager gave me a full refund in the morning. Great customer service!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! We were in town for a wedding and it was a centrally located and very clean!
Stayed 1 night in Dec 2024

8/10 Good

James

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like that the hotel is pet friendly and has a nice pool that opens early enough that there is time for a swim before you start your day. The staff are friendly and efficient and the restaurant is very comfortable and the food good. However, the areas for walking the dog are limited and after a snowstorm non-existent as snow was piled everywhere. Overall this is a very nice hotel and I expect we will be back.
Stayed 5 nights in Dec 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly, Saint Michael

Stayed 1 night in Dec 2024

4/10 Poor

Victoria

Stayed 1 night in Dec 2024

10/10 Excellent

Sherina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out
Stayed 1 night in Dec 2024

10/10 Excellent

Nathalie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff very polite and welcoming and my pet enjoyed as well :) will definetely come again. Thisis my go place for Ajax.
Stayed 1 night in Dec 2024

2/10 Terrible

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

margaret

Stayed 1 night in Dec 2024

8/10 Good

SHERRY

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low water Pressure in shower otherwise excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very comfortable. We appreciated breakfast staff working today ( Christmas)
Stayed 1 night in Dec 2024

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking on a long road trip. It served the purpose, in comfort. Comfortable, quiet, close to highway, restaurants close enough.
Stayed 1 night in Dec 2024

10/10 Excellent

nanthivarman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Tyler

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Entered our king room to find the carpets pulled up in spots and there was sharp metal sticking up from the ground. We were then given another room where the same thing was going on. We then just decided to go to a different hotel for the night. The Hilton garden inn Ajax was incredibly disappointing. We would never stay there again nor recommend it to anyone.
Stayed 1 night in Dec 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tanya

Liked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Dec 2024

8/10 Good

MICHAEL

Stayed 1 night in Dec 2024

10/10 Excellent

Esther, Scarborough

Stayed 4 nights in Jul 2024

10/10 Excellent

Gregory

Stayed 1 night in Nov 2024

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Kristin

Stayed 1 night in Dec 2024