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Brookstreet

4.5 star property
VIP Access

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Photo gallery for Brookstreet

Property entrance
Reception
Terrace/patio
Fountain
Ice skating

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast available
  • Bar
  • Parking available
  • Room service
  • Pool

Explore the area

Map
525 Legget Drive, Ottawa, ON, K2K 2W2
  • Kanata Centrum Shopping Centre
    ‪7 min drive‬
  • Canadian Tire Centre
    ‪9 min drive‬
  • Tanger Outlets
    ‪10 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 46.0 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Golf View

Deluxe Room, 1 King Bed, Balcony, Golf View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Golf View

  • 44 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property – evening/night

Wingate by Wyndham Kanata West Ottawa

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (1603)
The price is €159
for 1 room
includes taxes & fees
2 Apr - 3 Apr
Wingate by Wyndham Kanata West Ottawa

About this property

Brookstreet

Luxury hotel with full-service spa and golf course
This smoke-free hotel features a full-service spa, a golf course and an indoor pool. WiFi in public areas is free. Other amenities include a restaurant, a health club and a bar/lounge.
Brookstreet offers 276 accommodations with minibars and a safe. Beds feature premium bedding. 37-inch plasma televisions come with cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club and complimentary bicycles. An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 13 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Brookstreet. During your stay, you'll be close to Canadian Tire Centre. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy golf course views while dining at Perspectives Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to reflexology, body scrubs or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, a gym and a sauna
  • Guests have great things to say about the location and the pool
  • 9 minutes by car from Canadian Tire Centre and 7 minutes from Kanata Centrum Shopping Centre
  • Pets welcome for a fee
Brookstreet offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 27986 square feet (2600 square metres) and includes conference space. A seasonal outdoor pool, a health club, and a hot tub are also featured at the luxury Brookstreet. Parking is available for a fee.

This 4.5-star Ottawa hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 8:30 AM to 1:00 PM.
Perspectives Restaurant – Overlooking the golf course, this restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (CAD 15.95 per night; includes in/out privileges)
  • Valet parking on site (CAD 24.95 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 8:30 AM to 1:00 PM on weekends; CAD 18 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Perspectives Restaurant

Things to do

  • 18-hole golf course
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Golf
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Piano
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 27,986 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch HDTV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet (varies based on length of stay), plus a deposit of CAD 250.00 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 18 to 25 per person
  • Self-parking fee: CAD 15.95 per night (in/out privileges)
  • Valet parking fee: CAD 24.95 per night (in/out privileges)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookstreet
Brookstreet Hotel
Brookstreet Hotel Ottawa
Brookstreet Ottawa
Brook Street Hotel
Brookstreet Hotel
Brookstreet Ottawa
Brookstreet Hotel Ottawa

Brookstreet Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Stayed 1 night in Nov 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at this hotel for an end-of-the-year company party, and while there were several positive aspects, a few inconveniences impacted my overall experience. The good: The hotel room was spacious and clean, offering a comfortable stay. The bad: Several issues impacted my stay. The coffee machine was dirty, with dust and hair in the reservoir, requiring me to clean it before use. The iron had burn marks from previous guests, and I had to wait 20 minutes for a replacement. The ironing board smelled unpleasant and transferred odor to my clothes. The shower took too long to heat up and never got hot enough. The TV lacked streaming options, and there was no way to add services like Netflix or Prime. One of the windows couldn’t be opened, limiting fresh air. The swimming pool was a letdown. The changing room was far from the pool, requiring a trek through a gym and cold hallway, and no bathrobe was provided. The pool itself had overly salty, lukewarm water, making it feel more like a budget hotel pool. Overall, while the room was clean, and the convention center well-equipped, issues with cleanliness, amenities, and the pool affected my stay. I hope the hotel addresses these to improve future guest experiences.
Stayed 1 night in Dec 2024

10/10 Excellent

Krista, Sudbury

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super quiet room and nice views. Travelling with 2 kids 5 & under isn't always the easiest, but we had an excellent stay. The only negative I can point out would be how long it takes to wait for the elevator (mostly due to 2 impatient children added to the mix). That's out of the hands of the staff when everyone is checking out at the same time. Will definitely stay here again in the future!
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was that one of the elevators was always acting up which made the wait for the other 2 ling sometimes. Especially if you had a trolley.
Stayed 3 nights in Dec 2024

6/10 Okay

Nikolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice comfortable room. Quiet area. Convenient to the 417.
Stayed 1 night in Dec 2024

10/10 Excellent

Alissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rafael

Stayed 1 night in Jul 2024

10/10 Excellent

Lyne

Travelled with partner
La qualité et le professionnalisme du personnel
Stayed 1 night in Dec 2024

10/10 Excellent

Michal

Stayed 1 night in Nov 2024

10/10 Excellent

Codie

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fast and easy check-in. Good amount of amenities on site.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Dec 2024

10/10 Excellent

Corey, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, will continue to use on visits to Ottawa.
Stayed 1 night in Dec 2024

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
It is now my favorite spot for a weekend gateway! Loved the gym and pool and diner with entertainment!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ngae Chi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained property, very quiet surroundings, relaxed atmosphere.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😚
Stayed 2 nights in Nov 2024

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The checking was extremely long. A huge lineup from 3:30-6. Couldn’t check in til after. They should have 3 workers on for checkin.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Ac noise and outdoor fan noise
Stayed 3 nights in Nov 2024

8/10 Good

Barry

Liked: Property conditions & facilities
Satisfactory
Stayed 1 night in Nov 2024

4/10 Poor

Kathy, Ottawa

Travelled with family and small children
Disliked: Cleanliness, staff & service
This hotel had its day but now the rooms were dirty, particularly the ice bucket and less commonly used things seemed to have been months between cleaning. Staff and management were dismissive and acted inconvenienced when mentioned the concerns. The hotel rooms seemed dated and needed an overall refresh.
Stayed 1 night in Nov 2024