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Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Indoor pool
Standard Room, 1 King Bed | Desk, soundproofing, iron/ironing board, free cots/infant beds
Exterior
Indoor pool
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
2881 Gibford Drive, Ottawa, ON, K1V 2L9
  • Ernst & Young Centre
    ‪2 min drive‬
  • Rideau Canal
    ‪6 min drive‬
  • Carleton University
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 31.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, Multiple Beds

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

  • 39.0 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Mobility Accessible (Mobility, Accessible Tub)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Mobility Accessible (Mobility, Accessible Tub)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Hotel in Ottawa with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG offers 91 accommodations with free newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Fridges and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG. During your stay, you'll be within walking distance of South Keys Shopping Centre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to the airport and the clean guestrooms
  • 6 minutes by car from Rideau Canal and 7 minutes from Carleton University
  • Free airport shuttle service
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 750 square feet (68 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Ottawa Airport by IHG. A roundtrip airport shuttle is free during limited hours. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served a free continental breakfast daily.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG has a restaurant on site.

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 750 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa Airport
Holiday Inn Express Ottawa Airport
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Hotel Suites Ottawa Airport
Inn Express Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 1008 reviews
Rating 8 - Good. 282 out of 1008 reviews
Rating 6 - Okay. 61 out of 1008 reviews
Rating 4 - Poor. 22 out of 1008 reviews
Rating 2 - Terrible. 23 out of 1008 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bharpur

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great beds, very clean, friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many unsupervised kids!
Lots of teenage kids running up and down the hall, yelling and slamming doors till 3am
Stayed 1 night in Dec 2024

10/10 Excellent

WAI LEUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT'S ALWAYS A GOOD PLACE TO STAY IN OTTAWA
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were really clean and the staff were very friendly and kind. Will be my go to hotel, whenever I fly out of Ottawa :) Thank you!
Stayed 1 night in Dec 2024

4/10 Poor

Orest

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Noisy pipes kept us up at night Room wasn’t cleaned one of the two days. The time is was cleaned, glasses were not replenished, bath mat was not replaced, empty tissues dispenser was not replenished.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kathleen

Travelled with partner
Excellent property in close proximity to the airport, dining and shopping options. Staff was friendly and welcoming. It’s a great choice for those travelling and/ or visiting from out of town.
Stayed 1 night in Dec 2024

8/10 Good

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The front desk staff were very kind. Hotels.com had our room type wrong but the hotel staff fixed your mistake. Secondly the price I have from you is different than what the hotel is charging us. Also there was a hockey tournament taking place and we were kept awake until 2am with kids running from door to door and letting it slam behind them. I tried to reach front desk at 2am but it rang and nobody answered and I couldnt leave message as their answering machine was full. The night staff said they were only there for one night. The next morning I went to the front dssk and the lady told me that some of the hockey players were still staying for another night. She did offer to move us to a sister hotel but we declined as it wasnt worth moving as we are here for a week and it was only one more night Its too bad that hotels dont simply put them all on the same floors when a group like a kids hockey team arrives. Its not the kids fault. They are kids. The staff should plan a little better or advice those already booked weeks in advance so we could rebook elsewhere. Other than this our rooms were spacious and very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Chizitara

Stayed 1 night in Dec 2024

10/10 Excellent

Reem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Breakfast was just ok Other than this everything was great
Stayed 1 night in Dec 2024

4/10 Poor

Shane

Stayed 1 night in Nov 2024

10/10 Excellent

Thanh

Liked: Property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Dec 2024

10/10 Excellent

Olive

Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Mubaraq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding customer service.
The customer service by the front office staff was outstanding. I recommend this hotel anyway!
Stayed 3 nights in Nov 2024

10/10 Excellent

Bonnnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is better than I thought it would be for the price. Very clean, very spacious, wonderful staff. I would definitely recommended and o would stay there again.
Stayed 1 night in Dec 2024

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Voma

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Dec 2024

8/10 Good

Caron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean place. Big, spacious rooms. Nice bathroom. Free coffee and breakfast. Friendly staff
Stayed 1 night in Nov 2024