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Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Exterior
Desk, blackout curtains, soundproofing, iron/ironing board
Property amenity
Exterior
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Gym
  • Pool
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • Byward Market Square
    ‪9 min walk‬
  • University of Ottawa
    ‪10 min walk‬
  • Embassy of the United States
    ‪10 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior

The Business Inn

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (7113)
The price is €107
for 1 room
includes taxes & fees
5 Feb - 6 Feb
The Business Inn

About this property

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Hotel with free breakfast, a quick walk to Byward Market Square
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and conference space.
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel offers 182 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from Byward Market Square. Features include free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 10-minute walk of Byward Market Square and University of Ottawa
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 18 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant
  • Fitness facility
  • Indoor pool
The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Restaurant
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:30 AM to 10:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1083 out of 2079 reviews" "
Rating 8 - Good. 609 out of 2079 reviews" "
Rating 6 - Okay. 222 out of 2079 reviews" "
Rating 4 - Poor. 86 out of 2079 reviews" "
Rating 2 - Terrible. 79 out of 2079 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ashok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was excellent stay AC very noisy Clean and new room well decorated design Bed were very comfortable Shower was nice hot with high water pressure
Stayed 2 nights in Oct 2024

8/10 Good

Susan Elleanor

Stayed 1 night in Oct 2024

4/10 Poor

Pierre

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

AI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. We spent around $20 to park underground, and walk or take the bus to downtown. It is very convenient to go everywhere.
Stayed 1 night in Oct 2024

6/10 Okay

THOMAS

Liked: Cleanliness, staff & service
Good beds and clean space, breakfast included. Area around includes homeless and vagrants. No restaurant and fire alarm defect required room change.
Stayed 3 nights in Oct 2024

10/10 Excellent

Xiangbin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

abraham ramos

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

VINITA

Stayed 1 night in Sep 2024

6/10 Okay

Erica

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Hotel was good and suited our trip…mail Checkout. 1 elevator was down, (which can happen). However, the hotel didn’t do anything to help the flow of guests using the elevator. We were staying on the 2nd floor and left our room loaded down with bags. Got to elevator and waited over 30 an hour before trying to manage the stairs. The hotel needed to put someone on elevator to get guests with luggage to checkout.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Hoa`ng

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had to park the car outside of the hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Suerte

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staffs and clean
Stayed 1 night in Oct 2024

8/10 Good

Jean-Francois

Liked: Property conditions & facilities
Elevator speed is horrible.
Stayed 2 nights in Oct 2024

8/10 Good

Vera

Part of a longer trip
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and reasonable hotel
Stayed 1 night in Oct 2024

4/10 Poor

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but the area is very unsafe. I did not realize this prior to booking. Beautiful terrace but you can’t walk anywhere safely at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Filipe, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and friendly and professional staff
Stayed 1 night in Oct 2024

10/10 Excellent

Adebewaji Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staffs and a very lovely place to spend your holiday or business trips
Stayed 1 night in Sep 2024

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very clean, nice rooms, great dining near
Stayed 1 night in Oct 2024

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities
m
Stayed 1 night in Oct 2024

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness
No or Limited parking, nor able to reserve on site parking,
Stayed 1 night in Oct 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024