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Hyatt Place Ottawa West

3.0 star property

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Photo gallery for Hyatt Place Ottawa West

American cuisine
Exterior
Meeting facility
Reception
Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Queensway Carleton Hospital
    ‪4 min drive‬
  • Kanata Centrum Shopping Centre
    ‪7 min drive‬
  • Canadian Tire Centre
    ‪9 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, Multiple Beds (High Floor)

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Suite, Multiple Beds, Accessible, Bathtub | Exterior

Suite, Multiple Beds, Accessible, Bathtub

  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed

  • 23.1 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds | In-room safe, individually decorated, individually furnished, desk

Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (1003)
The price is €189
for 1 room
includes taxes & fees
24 Apr - 25 Apr
Holiday Inn Express & Suites Ottawa West - Nepean by IHG

About this property

Hyatt Place Ottawa West

Eco-certified hotel with free breakfast and 24-hour fitness centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hyatt Place Ottawa West offers 140 accommodations with laptop-compatible safes and coffee/tea makers. This individually decorated and furnished accommodation includes queen sofa beds. 55-inch Smart televisions come with digital channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Hyatt Place Ottawa West gets good marks from our customers. During your stay, you'll be close to Canadian Tire Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at The Placery
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 2 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • 9 minutes by car from Canadian Tire Centre and 14 minutes from Rideau Canal
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Ottawa West offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 1183 square feet (110 square metres) and includes conference space. The eco-certified Hyatt Place Ottawa West also features multilingual staff, coffee/tea in common area, and a communal living room. Self parking is free.

This 3-star Ottawa hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Placery – This restaurant specialises in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
The Market – This café specialises in American cuisine. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Highchair
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay (maximum CAD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Hyatt Place Ottawa West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1136 out of 1742 reviews
Rating 8 - Good. 424 out of 1742 reviews
Rating 6 - Okay. 94 out of 1742 reviews
Rating 4 - Poor. 42 out of 1742 reviews
Rating 2 - Terrible. 46 out of 1742 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

kalpesh

Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Darlene

Stayed 12 nights in Dec 2024

6/10 Okay

Oscar, Newmarket

Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to the highway. Room was spacious and comfortable. Breakfast has great variety. I recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Timothy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price quoted on expedia $269, the price charged was $399. After rausing issue to staff, the explanation was must be exchange rate and did mothing more than apologize.
Stayed 1 night in Dec 2024

4/10 Poor

Vicki

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We stayed for 1 night and unfortunately there was a hockey tournament staying as well. I've stayed in all the Bells Corners hotels while visiting family over the years and I have NEVER had such an awful experience with hockey tournament guests before (or the inaction of the hotel staff). We were placed on the 2nd floor and pre-teen boys were permitted to run up and down the hallway, yelling, and slamming doors until 1am. We called the front desk a couple of times who said they'd "send up security", at which point the noise would stop for a few minutes and then resume (presumably after the "security" left). I won't spend time here complaining about the selfish and ignorant parents who permitted such behaviour from their kids in a public hotel space, but I'll focus on the hotel itself. Hyatt, I'm not sure it takes that much to PLAN for these events and STOP placing regular guests on the same floor as hockey tournament families. Or, have "security" (or someone) posted on the floors permanently for the evening hours to ensure this behaviour doesn't happen. I realize it's all about the money and packing as many people in as you can, no matter what rooms are available, but you've lost a member here and with our friends and family who also choose Hyatt. It's an insult to have had to pay what I did for the pleasure of little sleep and alot of disturbance.
Stayed 1 night in Dec 2024

6/10 Okay

Brenda

Stayed 6 nights in Dec 2024

10/10 Excellent

JingYing

Stayed 3 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was pleasant
Stayed 1 night in Dec 2024

10/10 Excellent

Carly

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was quick, thorough and friendly, service at the little restaurant in the lobby was great. She offered us waters right away and was knowledgeable on the menu
Stayed 1 night in Dec 2024

8/10 Good

Randal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, lobby restaurant, friendly staff.
Stayed 2 nights in Dec 2024

2/10 Terrible

Abdisalan

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Sonia

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel spacious and clean rooms! Good breakfast options!
Stayed 2 nights in Dec 2024

10/10 Excellent

SHERINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property. Very clean. Comfortable beds. Friendly staff. Will definitely stay here again. Highly recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nikki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast for an included option!
Stayed 1 night in Dec 2024

8/10 Good

Mohamad Ali, MIssissauga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. The Hotel was nice and cozy. My daughter locked her neckless in the safe when we checked in, unfortunately, there were no qualified staff to open the safe for us. They promised us to ship it to us once they open it, we will have to wait and see. The breakfast could have included some Halal Varieties, but overall the experience was nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Dec 2024

10/10 Excellent

Simon, Smiths Falls

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice property great staff however la k of room service and limited time of restaurant greatly disappoint
Stayed 1 night in Dec 2024

10/10 Excellent

Nam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a gym wasn’t too far from shopping stores. Would be nice if more gym equipments were added. Bench Press ,Triceps Rope etc…
Stayed 5 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Joseph

Stayed 1 night in Dec 2024