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SureStay Hotel by Best Western Kemptville

2.5 star property

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Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, Select Comfort beds, desk, laptop workspace
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, Select Comfort beds, desk, laptop workspace
Reception
Reception
Premium bedding, Select Comfort beds, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
4022 County Road 43, North Grenville, ON, K0G 1J0
  • Rideau Glen Golf Club
    ‪7 min drive‬
  • Rideau River Provincial Park
    ‪11 min drive‬
  • Canadian Tire Centre
    ‪35 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 11 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Kemptville

Hotel in North Grenville with free breakfast and 24-hour front desk
This smoke-free hotel features a business centre, laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a vending machine are on-site.
SureStay Hotel by Best Western Kemptville offers 42 accommodations with coffee/tea makers and a hairdryer. Select Comfort beds feature premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, and complimentary toiletries.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Kemptville. During your stay, you'll be within walking distance of Kemptville Colonnade. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include a business centre, laundry facilities and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from South Gower Park and a few minutes from Creekside Mall
  • Dogs welcome for a fee
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly SureStay Hotel by Best Western Kemptville also features a vending machine, laundry facilities, and express check-out. Free self parking is available. You'll have access to the health club at a partner property. A complete renovation of SureStay Hotel by Best Western Kemptville was completed in July 2019.

This North Grenville hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day, plus a deposit of CAD 150 per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 0 per stay (rates may vary)
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tourist Inn Kemptville
Tourist Inn North Grenville
Motel Tourist Inn North Grenville
North Grenville Tourist Inn Motel
Tourist North Grenville
Tourist
Motel Tourist Inn
Tourist Inn
Surestay By Best Kemptville
SureStay Hotel by Best Western Kemptville Hotel
SureStay Hotel by Best Western Kemptville North Grenville
SureStay Hotel by Best Western Kemptville Hotel North Grenville

SureStay Hotel by Best Western Kemptville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 160 out of 441 reviews
Rating 8 - Good. 173 out of 441 reviews
Rating 6 - Okay. 64 out of 441 reviews
Rating 4 - Poor. 24 out of 441 reviews
Rating 2 - Terrible. 20 out of 441 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Stayed 1 night in Dec 2024

8/10 Good

Peter, STOUFFVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean and seemed to have been updated recently. was very happy with the value
Stayed 1 night in Dec 2024

6/10 Okay

Francis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk staff was rude and should be taught manners on how to greet a client. I was staying in a pet friendly room as I had a 25 pound pet. There was a smell of dog urine in the room since I checked in at 11:30 PM and just wanted to sleep I did not ask to change the room but this is certainly unacceptable considering there was a $30 supplement per pet to pay on top of the room rate.
Stayed 1 night in Dec 2024

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are really comfortable, room was renovated and quiet stay
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kethia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent stay but I found it too loud. The wall heater/air conditioner was too loud to sleep with and I had to unplug it. As well there was a plug in for my CPAP only on one side of the bed... not the side I always sleep on.
Stayed 1 night in Dec 2024

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Gurnek

Liked: Cleanliness
Stayed 4 nights in Dec 2024

2/10 Terrible

Jesson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Carly

Travelled with partner
Lobby smells a little funny
Stayed 1 night in Dec 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It seened to be the only one close to Upper Canada Village
Stayed 1 night in Nov 2024

10/10 Excellent

Dustin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little place. Comfortable and convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Quiet, clean, very reasonably priced and has a decent breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

lee

Good people
Stayed 1 night in Aug 2024

6/10 Okay

Jenna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room although small and the beds were hard. The staff and service were excellent. It was very quiet. Would definitely stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Victor

Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
We stayed in nov very quiet and peaceful...large area towalk our dog that was welcomed at a price. We will definitely stay here again
Stayed 6 nights in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for visiting family in Kemptville
Stayed 1 night in Nov 2024

10/10 Excellent

Samer

Stayed 1 night in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024