My family and I arrived to find Remax property management had not inspected the vacation rental property. We found that the Jacuzzi had not been drained and cleaned as promised, cover had black widow when lifted disintegrating cover, filter & broken jet parts on bottom, foul water, dead bugs, scum on seats, headrests missing & disintegrating, several jets not working, heater broken, sand. Patio furniture dirty, Fireplace did not work for two days of five day stay, kitchen inadequate, old pots do not have lids, cheap dishware, cracked plastic cups, five forks, refrigerator never got cold, queen bed hard as a rock heat register blasted, king bedroom cold. BBQ grill full of bottom grease flames ruined our expensive steaks. I am furious we had to constantly call for repairs and the owner & REmax are negligent of their responsibilities and obligations. We want a Refund!!