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Hotel Plaza Opera

4.0 star property
VIP Access

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Photo gallery for Hotel Plaza Opera

Restaurant
Sauna, hot tub, steam room, body treatments, deep-tissue massages
Property entrance
Sauna, hot tub, steam room, body treatments, deep-tissue massages
Suite | Premium bedding, down duvets, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Room service

Explore the area

Map
Via Gallo Nicolo' 2, Palermo, PA, 90139
  • Politeama Garibaldi Theater
    ‪3 min walk‬
  • Teatro Massimo
    ‪10 min walk‬
  • Palermo Harbour
    ‪4 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Studio Suite

Junior Studio Suite | Premium bedding, down duvets, minibar, in-room safe

Junior Studio Suite

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, down duvets, minibar, in-room safe

Classic Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Suite

Suite | Premium bedding, down duvets, minibar, in-room safe

Suite

  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down duvets, minibar, in-room safe

Classic Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Hotel Plaza Opera

Hotel with a full-service spa, steps from Piazza Ruggero Settimo
A full-service spa, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
Hotel Plaza Opera offers 47 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include slippers, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Plaza Opera. During your stay, you're just a quick walk from Via Roma. Free WiFi in public areas, a full-service spa and a gym are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with deep-tissue massages, facials or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Piazza Ruggero Settimo and Politeama Garibaldi Theater
  • Airport shuttle service available for a fee
Hotel Plaza Opera offers its guests a full-service spa and a fitness centre. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the boutique Hotel Plaza Opera. Parking is available for a fee.

This 4-star Palermo hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 15 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (return)
  • Self-parking fee: EUR 15 per day
  • Crib (infant bed) fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Hotel Plaza Opera offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT082053A1YCZ72VQX

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Opera Plaza
Hotel Plaza Opera
Hotel Plaza Opera Palermo
Plaza Opera
Plaza Opera Hotel
Plaza Opera Palermo
Hotel Plaza Opera Palermo, Sicily
Hotel Plaza Opera Palermo Sicily
Hotel Plaza Opera Hotel
Hotel Plaza Opera Palermo
Hotel Plaza Opera Hotel Palermo

Hotel Plaza Opera Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 247 out of 512 reviews
Rating 8 - Good. 188 out of 512 reviews
Rating 6 - Okay. 50 out of 512 reviews
Rating 4 - Poor. 14 out of 512 reviews
Rating 2 - Terrible. 13 out of 512 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Lauren

Stayed 1 night in Nov 2024

10/10 Excellent

Debra, Airdrie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

melisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large. Loved the separation of the toilet and shower. Sheets had funny smell like it wasn't dried properly. Expedia shows 24 minutes to airport thats false advertising it's a 40 minute drive. Good selection for breakfast extremely happy with turkey option and eggs all over Italy it's pork only. Spa hydro option lovely very nice to find an actual turkish bath. I didn't like that breakfast was not included after paying €350 for a suite no upgrade option despite vip status. You literally have to go to the front desk every time you need something no phone to call with.
Stayed 1 night in Nov 2024

6/10 Okay

Sawsan

Travelled with partner
Liked: Cleanliness
Location was convenient

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, rooms are comfortable and very spacious.
Stayed 3 nights in Nov 2024

6/10 Okay

Stanislava

Disliked: Cleanliness, room comfort
I wouldn’t stay here again
I was really disappointed with my stay at this hotel. From the moment I entered the room, I could tell cleanliness wasn’t a priority. The windows, both in the room and bathroom, were visibly dirty, which made the whole space feel unkempt. The room itself was incredibly dusty, which was frustrating and made it uncomfortable to relax. The bed was another huge letdown—the mattress was so hard that I could barely sleep, and on top of that, the noise from the street was unbearable. Between the loud outside traffic and the general noisiness within the hotel, I didn’t get a single good night’s rest during my two-night stay. For a hotel at this price point, I expected far better. While the robes and slippers were nice, it was disappointing to learn I had to pay extra to be upgraded to a room that included them. As for the service, the front desk staff was just okay—nothing special—and there was no assistance offered for my luggage. Overall, this hotel is incredibly overpriced for what it offers. I won’t be returning and would not recommend it to anyone looking for a restful or luxury experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

JUDITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Suzanne

Stayed 4 nights in Aug 2024

6/10 Okay

jeanette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in but they consider their nicest sweet and the physicality was very good. However, we were below a bar and until two in the morning we could hear the chairs moving we paid €1500 for two nights just leaving a noisy room very disappointing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the Teatro Massimo. Clean, wonderful hospitality, great staff!
Stayed 3 nights in Aug 2024

8/10 Good

Caterina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

SHARON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Pierre-luc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location for the hotel, only few minutes of walk of the historic city. We were also able to park in the street in front of the hotel in a free parking due to the explanations of the reception staff and that was appreciated. The room was recently renovated and clean. Air conditioning was working great. Breakfast on the rooftop was good and had enough choices. Thanks for the stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptionally helpful
Stayed 1 night in Aug 2024

10/10 Excellent

SHARON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, kind staff, small rooms
Stayed 4 nights in Aug 2024

10/10 Excellent

Adil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant in Palermo
Fantastic staff, food, accommodations, atmosphere. The hotel is located in the best part of central Palermo
Stayed 2 nights in Jul 2024

8/10 Good

Jessica

Stayed 2 nights in Jul 2024

10/10 Excellent

Gianpaolo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Gary

Stayed 2 nights in Jul 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Property conditions & facilities
Shower could be a little more roomy
Stayed 4 nights in Jul 2024