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Hotel City Center

2.0 star property

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Photo gallery for Hotel City Center

Reception
Basic Triple Room | Minibar, desk, free WiFi, bed sheets
Classic Double Room | Minibar, desk, free WiFi, bed sheets
Reception
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Via Mariano Stabile, 139, Palermo, PA, 90139
  • Place, Politeama Garibaldi Theater
    ‪3 min walk‬
  • Place, Teatro Massimo
    ‪5 min walk‬
  • Place, Palermo Harbour
    ‪8 min drive‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪34 min drive‬

Room options

Basic Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, desk, free WiFi, bed sheets

Classic Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room

Basic Triple Room | Minibar, desk, free WiFi, bed sheets

Basic Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Basic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Triple Room

Basic Triple Room | Minibar, desk, free WiFi, bed sheets

Basic Triple Room

  • Sleeps 4
  • 2 Queen Beds and 2 Single Beds

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About this property

Hotel City Center

Hotel with a bar, steps from Via Roma
A bar/lounge, valet parking and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and express check-out.
Hotel City Center offers 8 air-conditioned accommodations with minibars and complimentary bottles of water. 30-inch LCD televisions come with digital channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel City Center, you're just a quick walk from Via Roma. You'll find features such as free WiFi in public areas, plus a bar and a round-trip airport shuttle (surcharge).
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Valet parking and self-parking available for a fee
  • Services include babysitting, a concierge and tour or ticket assistance
  • Steps from Via Roma and 5 minutes on foot from Politeama Garibaldi Theater
  • Airport and train station pick-up shuttle service available for a fee
As a guest of Hotel City Center, you'll find tour/ticket assistance, coffee/tea in common area, and concierge services. WiFi and wired Internet are free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Hotel City Center also features express check-out and a lift. For a fee, parking is available.

This Palermo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite parking available only on request
  • Covered parking on site (EUR 20 per day; includes in/out privileges)
  • Covered valet parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Babysitting (surcharge)

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 30-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (8:00 AM - 8:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 5)
  • Covered self-parking fee: EUR 20 per day (in/out privileges)
  • Valet parking fee: EUR 20 per day (in/out privileges)
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards
Hotel City Center offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT082053A17LWN3JAL
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Amarcord Hotel
Amarcord Hotel Palermo
Amarcord Palermo
Hotel Serena palermo
Serena palermo
Hotel Serena
Hotel City Center Hotel
Hotel City Center Palermo
Hotel City Center Hotel Palermo

Hotel City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 19 out of 47 reviews
Rating 8 - Good. 15 out of 47 reviews
Rating 6 - Okay. 9 out of 47 reviews
Rating 4 - Poor. 3 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Isabella made our check in and our stay very convenient. The room was comfortable and clean. The bathroom was small for a triple bed room. The location of the hotel allowed us to explored the historic center and gave us easy access to transportation to farther areas. We felt comfortable leaving our car in street parking nearby.
Stayed 2 nights in Jul 2025

8/10 Good

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Samir

Travelled with family
Disliked: Property conditions & facilities
N/A
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Stayed 2 nights in May 2025

8/10 Good

Keith

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with attentive staff. Gabriella was meeting us with a beautiful smile and fresh coffee. Location is convenient. Highly recommend.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Chihhsien

Travelled with group
Liked: Cleanliness, staff & service, room comfort
For the price paid, can’t ask for more. Great location , clean.
Stayed 3 nights in Oct 2024

4/10 Poor

PHILIP

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival in the room my partner pulled away the pillow and a large cockroach scurried away. Luckily she’s not squeamish. This was our first indication as to the condition and quality of the hotel. There was no potable water in the room which means you have to use bottled water. The staff was generous with water but locked the fridge after 8pm until 8:30am. Sort of like camping. The shower was the worst ever. From freezing cold to scalding in seconds and then back and forth between the two. You could feel the pumps kick in and then blast you with scalding water. Not to mention that the fixture is coming off the wall. There is NO parking! The street parking is always full at 1euro per hour. The are private garages a distance away that cost 18 to 30 euros per day. We had to haul our baggage down the street. Huge pain. All-in-all not a great experience. It’s not what the pictures on the websites show. The location is ok and close to Teatro Massimo. We were the last room in the hall and the furthest away from the wi-fi device. The performance was terrible. We used data from our phones instead.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 4 nights in Sep 2024

6/10 Okay

Alexandre

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building has a number of small hotels. Hotel City Center is on the first floor and is serviced by an elevator. The room was spacious and comfortable. The receptionist was helpful, and very knowledgable about various sites in Palermo. The hotel is 5 minutes walk from the Teatro Massimo and an easy half hours walk from the station.
Stayed 2 nights in May 2024

10/10 Excellent

Arshad

Travelled with family
Liked: Cleanliness, amenities
Location
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Christina

Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small friendly hotel , conveniently situated for shops , restaurants, cafes. Manola & Antonella on reception were friendly and exceptionally helpful. Bedroom was comfortable & very clean ; the shower was good . Bedroom looked out onto interior courtyard but it was only for sleeping in , so that wasn’t a problem for me . Hotel is on the 1st floor , accessed by ancient-style lift , and a keycard opens the main door electronically. Once I’d got used to the lift it was fine ! Not luxurious , no frills , but good value for money . The staff are lovely ! Would return .
Stayed 6 nights in Oct 2023

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived late at night as our flight from Naples was delayed. The staff are helpful but no staff 24 hrs so no one was there. Room was comfortable & clean & excellent location; walkable to everything. Only negative is that the water is not potable & there were 2 small water bottles in fridge & nothing open to buy water. We rented a car at airport but street parking is a huge challenge. A car is not necessary in the city so would recommend renting just before leaving Palermo to drive around Sicily.
Stayed 3 nights in Oct 2023

6/10 Okay

Rose

Travelled with group
Liked: Cleanliness, staff & service, amenities
Unfortunately, the property front is not what you see in the advertised photos. We were somewhat hesitate to stay. Fortunately, the inside was clean, beds comfortable, and we felt safe. The area is in a perfect place to access markets, restaurants, shopping etc. The shower was cold, the three days we stayed, so we left early.
Stayed 4 nights in Oct 2023

8/10 Good

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Pro: Convenient to the main attractions Con: No convenient parking nearby
Stayed 3 nights in Oct 2023

6/10 Okay

iftekhar

Travelled with partner
Liked: Staff & service
Service and location was great.
Stayed 2 nights in Sep 2023

6/10 Okay

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not at all what we expected. Bathroom had an awful smell that wasn’t gotten rid of until our second night. Noisy room too. Location is ok.
Stayed 2 nights in Sep 2023

6/10 Okay

Giancarlo, London

Liked: Staff & service
The hotel is well located but needs serious updating.
Stayed 1 night in Aug 2023

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ap very old building but for sure full of history, facade was not so.inviting but because we love histoical.place we did not mind. But when we reached our room it was superb very nice. Location is so central.
Stayed 2 nights in Aug 2023

6/10 Okay

Frances

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
I had a super quiet room and found it easy to walk to and from.
Stayed 2 nights in Jun 2023