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Grupotel Acapulco Playa - Adults only

4.0 star property

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Photo gallery for Grupotel Acapulco Playa - Adults only

Double Room, Balcony, Sea View | Minibar, in-room safe, desk, laptop workspace
Aerial view
View from property
Indoor pool, outdoor pool, pool loungers
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Carrer Costa Brava, 2, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
  • Playa de Palma
    ‪2 min walk‬
  • Palma Aquarium
    ‪16 min walk‬
  • La Porciuncula Church
    ‪17 min walk‬
  • Palma de Mallorca (PMI)
    ‪14 min drive‬

Room options

View all photos for Single Room, Balcony

Single Room, Balcony | Minibar, in-room safe, desk, laptop workspace

Single Room, Balcony

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, laptop workspace

Double Room, Balcony

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double Room, Balcony, Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Premium Double Room, Balcony, Partial Sea View

  • 20 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View | Minibar, in-room safe, desk, laptop workspace

Double Room, Balcony, Sea View

  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use, Balcony

  • 20 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Premium Double Room Single Use, Balcony, Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Premium Double Room Single Use, Balcony, Partial Sea View

  • 20 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Single Beds

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About this property

Grupotel Acapulco Playa - Adults only

Adults-only beach hotel with outdoor pool
At Grupotel Acapulco Playa - Adults only, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Grupotel Acapulco Playa - Adults only offers 180 accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
During your stay at Grupotel Acapulco Playa - Adults only, you're just a quick walk from Playa de Palma. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Steps from Playa de Palma and 10 minutes by car from El Arenal Beach
  • Local-area shuttle service available for a fee
Grupotel Acapulco Playa - Adults only offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A sauna, spa services, and a terrace are also featured at the eco-certified Grupotel Acapulco Playa - Adults only.

Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
Grupotel Acapulco Playa - Adults only has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-543

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Acapulco Playa
Grupotel Acapulco
Grupotel Acapulco Hotel
Grupotel Acapulco Hotel Playa
Grupotel Acapulco Playa
Grupotel Acapulco Playa De Palma
Grupotel Acapulco Playa Playa De Palma, Majorca
Grupotel Acapulco Playa Adults Hotel Playa de Palma
Grupotel Acapulco Playa Adults Hotel
Grupotel Acapulco Playa Adults Playa de Palma
Grupotel Acapulco Playa Adults
Grupotel Acapulco Adults Only
Grupotel Acapulco Playa Adults only
Grupotel Acapulco Playa - Adults only Hotel
Grupotel Acapulco Playa - Adults only Palma de Mallorca
Grupotel Acapulco Playa - Adults only Hotel Palma de Mallorca

Grupotel Acapulco Playa - Adults only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 98 out of 186 reviews
Rating 8 - Good. 64 out of 186 reviews
Rating 6 - Okay. 21 out of 186 reviews
Rating 4 - Poor. 3 out of 186 reviews
Rating 2 - Terrible. 0 out of 186 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ehsan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

6/10 Okay

Bryan

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel cant complain would stay again.
Stayed 6 nights in Jan 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay 5☆
We had a wonderful stay at the Grupotel Acapulco the service/staff are excellent .. friendly, helpful & very profesional. We had a side facing room with partial sea view & lovely balcony The food was delicious with so much choice. We look forward to a return visit as soon as possible. The only negatives were .. the room was rather small for a superior grade room & the hotel don't supply quality bathroom products ( shampoo conditioner etc) But everything else was perfect for us.
Stayed 17 nights in Dec 2023

10/10 Excellent

Marlon Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Gary james

Liked: Cleanliness, staff & service, amenities
Loved the location ,next to beach
Stayed 3 nights in Sep 2023

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property was fantastic - just a short walk in either direction to lots of restaurants and bars, and the beach directly opposite. The pool area was lovely and very relaxing. Our room was quite a small corner room right by the elevator, so we were woken up most mornings by noise from guests and the cleaners. Because our room was so small, our heads were right by the wall so this was quite disturbing for us. We would stay here again but would request a bigger room further away from the elevator.
Stayed 6 nights in Aug 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
Stayed 1 night in May 2022

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay. the staff were all very helpful and friendly and couldn't be nicer. The breakfast buffet was amazing the options were above and beyond what I expected. The atmosphere was great. The room was small, but we were barley there and would rather be outside enjoying the beautiful view of the ocean. I have no complaints at all and would definitely recommend this hotel.
Stayed 10 nights in May 2022

10/10 Excellent

Denise

Stayed 9 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This is a good, standard 4 star hotel but it's a basic one. The Staff are very helpful and polite and the hotel is clean but I feel like some things a little old. The beds are very squeaky and move about if you roll over during the night. The marble floors in the hallway outside the bedrooms are so tacky that you can hear the squeaking of shoes from every single person that walks outside! And I'm a heavy sleeper! The Spa is not a Spa.They have no services, just an indoor pool/hot tub and Sauna. That was disappointing. All in all a decent hotel but just lacing that extra to compete with the bigger 4-star hotels
Stayed 13 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, quality of the bedrooms is really good and breakfast served is varied.
Stayed 5 nights in Jul 2021

8/10 Good

John Holm

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2020

8/10 Good

EREZ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good staff!
Stayed 10 nights in Sep 2019

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you so much I’ll definitely come back Staff very friendly especially “Mario” . I’ll recommend it to my friends and family
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Close to the beach, not so nice dinner, very small room, poor quality toiletries, very basic room with no tea, coffee, kettle, iron, etc
Stayed 3 nights in Nov 2018

8/10 Good

andrew, Aberdeen UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Right on the beach . lovely area, fantastic breakfast , buffet some nice restaurant and pubs bars near by .
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, with lovely staff, great service and food was lovely too!!
Stayed 2 nights in Jul 2018

8/10 Good

Liron, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, pleasant stuff.
The hotel is very nice, rooms are clean and well equipped with new furniture. The hotel charge extra money for using the safe that already part of the room- that looks ridiculous to me and this is the first time I see something like this. the hotel also take 10eur deposit for beach towel- I can understand it but they could just charge the room instead and save the time of handling this.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff. Nice pool facilities. We would stay again
Stayed 6 nights in Mar 2018

10/10 Excellent

melissa, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in december
Staff were very helpful and friendly. Spa area was very relaxing, was mainly german guest who dont usually wear anything in the spa area which was a shock at first. Rooms are lovely, spacious and clean. Breakfast was a buffet of many options, caters for all which was also very nice. Not much open around this time of year but if you want the hussle and bussle palma is €1.50 away on the bus which stips directly outside the hotel. Overall had a fantastic relaxing trip and would definitely recommend this hotel.
Stayed 3 nights in Dec 2017

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Visited out of sesason in February, restaurant choice limited. Lovely sandy beach. Room was very small but modern and nice sea view from side sea view room. Breakfast very good. Wifi is not included, not even in communal areas, not great in 2017!

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Mixed review
Just back from 9 nights in this hotel. The hotel was very nice and clean. When we arrived they said they had upgraded us to a lovely sea view room, but on inspection it was a tiny room that was basically a single. The balcony could only just fit a small table and one chair. Of course we asked the room to be changed and this was done the next morning but it did ruin our first night there. Also the room they moved us to was overlooking the side of the hotel which had a wooded area, try not to stay in the rooms overlooking this. I am not sure what was happening at night time but there were a lot of unsavoury characters hanging around late at night, and making a lot of noise. The up side is the hotel was lovely, the breakfast was fabulous, anything you wanted including omelettes and freshly baked bread. The “adults only” is a good idea as it is very peaceful during the day around the pool. The beach is in such a close proximity it is a perfect place to stay. Also I usually do not say anything about the Wi Fi but it was very expensive to use, even the computer in the reception area you had to pay for the internet.

8/10 Good

Ralph, CAMBRIDGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD LOCATION ON BEACH FRONT
STAYED 5 NIGHTS OUT OF SEASON. NICE LOCATION, MODERN HOTEL LOVELY BATHROOM WITH LARGE SHOWER. BALCONY OVER LOOKING LARGE POOL (NOT HEATED). FREE NIGHTLY ENTERTAINMENT.