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Hotel Riu Festival

4.0 star property

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Photo gallery for Hotel Riu Festival

Minibar, free WiFi, bed sheets
Outdoor pool, pool umbrellas, pool loungers
Porch
Bar (on property)
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Camino de las Maravillas, n°7, Palma de Mallorca, Palma de Mallorca, Mallorca, 07610
  • Playa de Palma
    ‪5 min walk‬
  • Palma Aquarium
    ‪4 min drive‬
  • El Arenal Beach
    ‪8 min drive‬
  • Palma de Mallorca (PMI)
    ‪10 min drive‬

Room options

View all photos for Double Room, Balcony, Sea View

Minibar, free WiFi, bed sheets

Double Room, Balcony, Sea View

  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Grand Double Room, Balcony

Minibar, free WiFi, bed sheets

Grand Double Room, Balcony

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room, Balcony

Minibar, free WiFi, bed sheets

Double Room, Balcony

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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Exterior

Iberostar Waves Cristina

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, (1004)
The price is €329
for 1 room
includes taxes & fees
19 May - 20 May
Iberostar Waves Cristina

About this property

Hotel Riu Festival

Salt air and outdoor pool, near Playa de Palma
When you stay at this beach hotel, you can enjoy umbrellas and sunloungers. Housekeeping is available on request.
Hotel Riu Festival offers 238 air-conditioned accommodations with minibars and a hairdryer. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include a shower. This Palma de Mallorca hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Riu Festival. During your stay, you're just a quick walk from Playa de Palma. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Main Restaurant, a buffet restaurant that serves local and international cuisine
  • Take a swim in the outdoor pool
  • Amenities include multilingual staff, a lift and a terrace
  • On-site recreation includes bicycles to rent
  • Just a 5-minute walk from Playa de Palma and 8 minutes by car from El Arenal Beach
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and multilingual staff are also featured at the eco-certified Hotel Riu Festival.

This 4-star Palma de Mallorca hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Main Restaurant – This buffet restaurant specialises in local and international cuisine and serves breakfast and dinner.
Lobby bar – On-site bar. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby bar
  • Main Restaurant

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Concerts/live shows
  • Evening entertainment
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar and geothermal energy
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Riu Festival
Hotel Riu Festival Playa de Palma
Riu Festival
Riu Festival Hotel
Riu Festival Playa de Palma
Hotel Riu Festival Playa De Palma, Majorca
Hotel Riu Festival Playa De Palma Majorca
Hotel Riu Festival Hotel
Hotel Riu Festival Palma de Mallorca
Hotel Riu Festival Hotel Palma de Mallorca

Hotel Riu Festival Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 198 out of 333 reviews
Rating 8 - Good. 103 out of 333 reviews
Rating 6 - Okay. 23 out of 333 reviews
Rating 4 - Poor. 5 out of 333 reviews
Rating 2 - Terrible. 4 out of 333 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the hotel we booked.

We booked the Riu Festival but on arrival was told we was moved to the Riu Concordia. Luckily it was only down the road. This hotel was excellent and cannot fault it one bit but very disappointed neither hotels.com nor the Riu group told us prior.
Stayed 4 nights in Jan 2025

8/10 Good

Sergii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Joaquin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I loved the stay at the hotel; the staff was welcoming, the rooms were clean and comfortable, and the amenities were top-notch. However, the only downside was the location of the smoking section, which was positioned right in front of the main entry door. Every time the doors opened, the cigarette smoke wafted directly into the lobby, making the air unpleasant for non-smokers. It would be great if the hotel could relocate the smoking area to a spot farther away from the entrance to enhance the overall experience for guests.
Stayed 3 nights in Jan 2025

8/10 Good

Jim

Stayed 1 night in Nov 2024

10/10 Excellent

Maria Rodessa Abarientos, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RIU festival a hotel to enjoy

Delightful stay at the RIU festival , Friendly staff and superb facilities food and room. Delighted with the service Gracias!
Stayed 14 nights in Dec 2024

8/10 Good

Steen

Dont let the entrance to Riu be smoking area Pls supply the bike garage with a good food-pump Minor problems - othetwise ok
Stayed 7 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities

Poor stay this time round

Requested a high floor, got a first floor. The room was situated directly above the entrance to the car park and overlooked the rubbish bins. Fridge didn't work and the room has two large pillars in the middle of the room which is not the best position. Double room with single occupancy but still got two twin beds. Stayed at the hotel several times, and I'm also a Riu Class member. Expected a lot better. The night previous stayed at the Riu Festival where the room had a double bed, a fridge that worked, a higher floor and no view of the dustbins. So Riu can offer better facilities - it was just rubbish this time. I should have stayed at the Festival for the extra night.
Stayed 1 night in Nov 2024

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Grace, Indian Trail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and the staff was amazing. Room set up was great. Bed very comfortable. Bathroom was very clean and really liked the layout. The hotel is so close to the beach in a lively area. Or you can take a bus / 15-20 min cab ride to La Palma. You won’t get bored!

6/10 Okay

AC

Stayed 4 nights in Sep 2024

10/10 Excellent

Rita

Stayed 7 nights in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel Clean and tidy A short taxi ride from the airport and regular bus service to palma. The food was exceptional massive choice and often something different every day. The hotel is a short walk to the beach and has a pool. No gym or spa. There seemed to be a lot of drunk germans about though
Stayed 4 nights in Sep 2024

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel rooms and pool area spotlessly clean. No problem getting sun beds only thing lacking is no kettle in rooms and shortage of hanging space for longer clothing
Stayed 6 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 8 nights in Sep 2024

8/10 Good

Thaiz Gava

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Aleksandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, very clean with lovely rooms. Our stay was half-board and the food was fantastic with buffet style service, could eat as much as you wanted! The dining staff were lovely and very attentive. Compliments must go to the chefs! Cleaning service was great with friendly housemaid staff. A special thank-you to the housemaid who arranged for an extra pillow after I had asked the reception three times with no joy. Should have gone straight to the housemaid. Only downsides were the hotel next door could be a bit noisy but our stay was during Euro 24 so this could have been a factor. Also no iron available as stated in the hotel room information. On the whole 10 out of 10!
Stayed 8 nights in Jun 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Really lovely staff - on reception and in the restaurant and bars. I checked-in really late and out really early with no problem at all. Housekeeping great too - did the room while I was at breakfast. Loved the buffets. Great location for the beach - you get some party goers but I quite liked that atmosphere and i never lost any sleep from them. Less than 10 minutes and €20 to the airport, less than an hour and €2 to palma city - and the bus stop is nearby too.
Stayed 3 nights in Jun 2024

8/10 Good

Lorenzo

Stayed 3 nights in May 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in May 2024

8/10 Good

Francesc

Liked: Staff & service, room comfort
Stayed 6 nights in May 2024