6/10 OK
Lara W.
4.12.2024
Huonoa: Siisteys
Did not meet expectations: disappointed
We stay at Grand Panama every year around Thanksgiving and love the location and the property. This year we were disappointed in the condition of the rental. Overall the view is spectacular from the 20th floor but the unit was very dirty upon our arrival. It did not appear that the floors or bathroom had been cleaned. A dip can and spit was located in the guest bedroom, floors and furniture had quite a bit of dust and dander and bathrooms were dirty. There is mold in the bathroom showers, garbage cans had dried substances all inside of them (had not been even rinsed or wiped down). In addition several light bulbs were out (one in master bedroom, all hall
Way lights/entry lights, bunk area, & light in the kitchen were out. I contacted the host through the app and was told that lights would be delivered but they never arrived. Kitchen is not adequately stocked with cookware and the dishwasher had to be run multiple times to release the soap/pods. Overall we were disappointed in the condition of the unit. Renters pay a fee for cleaning, but it does not appear that the unit is cleaned at all. Living room furniture is is poor condition and VERY uncomfortable. Really needs to be replaced. The guest bed is AMAZING and seems it has been replaced recently. Overall we made the best of it. If you can get past the uncleanlinesses the unit is fine for a short getaway. It is not ideal for a long stay. It’s unfortunate because the property is lovely and this unit has such potential.
Lara W.
Yöpyi 11 yötä marraskuussa 2024