6/10 OK
Deanna V.
7.6.2022
Hyvää: Siisteys
NOT impressed with management company
Checkin was great. Property was clean, but some minor issues, microwave was super tiny. No high chair to accommodate child, but our big issues were TV did not work in 1st floor BDroom & this was for my elderly father, we called 3-4 times to Vacasa & was assured EVERYTIME…a technician would call shortly which they never did, the TV was never fixed or changed out for 5 days! The upstairs AC unit wasn’t working properly & again multiple calls which were not addressed until it began dumping water on the floor & became a flooding hazard to properly- the finally sent out a technician. We spendt over 1 1/2 hours of our vacation on hold or talking with Vacasa which is ridiculous. Will not rent property managed by this company due to the lack of response they showed. You EXPECT things to be in working order when you rent a property & if they are not then the management company should address it quickly as not to disrupt the vacation. This WAS NOT our experience.
Deanna V.
Yöpyi 5 yötä toukokuussa 2022