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Hotel Palacio

3.5 star property

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Photo gallery for Hotel Palacio

Comfort Room (Queen) | In-room safe, desk, laptop workspace, blackout curtains
Front of property
Lobby sitting area
Lobby
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Heerenstraat 9, Paramaribo
  • Mosque Keizerstraat
    ‪7 min walk‬
  • Fort Zeelandia
    ‪10 min walk‬
  • Maretraite Mall
    ‪6 min drive‬
  • Paramaribo (PBM-Johan Adolf Pengel Intl.)
    ‪75 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room (Queen)

Comfort Room (Queen) | In-room safe, desk, laptop workspace, blackout curtains

Comfort Room (Queen)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room (king)

Comfort Room (king) | In-room safe, desk, laptop workspace, blackout curtains

Comfort Room (king)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Quadruple Room, 2 Queen Beds

Premium Quadruple Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Premium Quadruple Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Palacio

Hotel with bars, a quick walk to St. Petrus en Paulus kathedraal
Along with 2 bars/lounges, this smoke-free hotel has a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning.
Hotel Palacio offers 21 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. This Paramaribo hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Palacio. During your stay, you're just a quick walk from St. Peter and St. Paul Cathedral. Enjoy features like free WiFi in public areas, plus 2 bars and a rooftop terrace.
  • Free WiFi
  • Enjoy drinks at the 2 bars/lounges
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from St. Petrus en Paulus kathedraal and 6 minutes on foot from Independence Square
  • Airport shuttle service available for a fee
There's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 807 square feet (75 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Palacio. The hotel can provide concierge services and wedding services.

This 3.5-star Paramaribo hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 8:00 AM to 10:00 AM.
Room service is available.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily breakfast to-go available 8:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 12 for children
  • 2 bars/lounges
  • Private picnics
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 807 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 12 for adults and from USD 12 for children
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 50 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Service fee: 6 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Hotel Palacio offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Palacio Paramaribo
Palacio Paramaribo
Hotel Palacio Suriname/Paramaribo
Hotel Palacio Hotel
Hotel Palacio Paramaribo
Hotel Palacio Hotel Paramaribo

Hotel Palacio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 85 out of 162 reviews
Rating 8 - Good. 51 out of 162 reviews
Rating 6 - Okay. 17 out of 162 reviews
Rating 4 - Poor. 5 out of 162 reviews
Rating 2 - Terrible. 4 out of 162 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nancy, Alhambra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and the beds were comfortable. The only drawback was that there is no in room safe to keep your passport and other valuables secure.
Stayed 3 nights in Nov 2024

10/10 Excellent

SURENDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

XAVIER

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Palacio was amazing. I really enjoyed my stay there.
Stayed 3 nights in Aug 2024

8/10 Good

Andre

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice experience, the hotel is situated very close to the eating and shopping area which is very convenient. Supermarket is near by bank as well. Staff is very helpful and friendly. Place is very nice.
Stayed 5 nights in Jul 2024

10/10 Excellent

Fitzroy A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel, great staff and right in the middle of the town which makes most things accessible.
Stayed 5 nights in Jul 2024

10/10 Excellent

Miracle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jun 2024

6/10 Okay

Joseph

Liked: Staff & service
Stayed 1 night in May 2024

4/10 Poor

Riccardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely disappointing stay
Extremely disappointed. The bed was collapsing on one side and was extremely uncomfortable. When brought to the attention of the reception, they said "must be the mattress" and left. The toilet ceiling was broken, shower extremely old and fridge not even plugged in. On the second day they didn't even come to service the room. The AC is extremely noisy as it's really old. The only plus side is the location right in the centre.
Stayed 4 nights in Jun 2024

6/10 Okay

Dwayne, Georgetown

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

bipin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing helpful staff made this trip a wonderful stay!
Stayed 2 nights in Mar 2024

2/10 Terrible

Bonnie

Disliked: Property conditions & facilities
Must walk up 2 flights of stairs to get to the lobby and another 1 - 3 flights to the room. No lift or help with luggage. No glasses in the room, no hot water in the shower in one of the rooms and none at all in the other room. Stained sheets, lumpy pillows. Loud vehicles racing in the street, loud music all night, hotel says it is sound proofed but that is not correct. The single pane glass did nothing to limit the noise. Scary neighborhood: men walking around all hours, hollering, screaming at themselves and each other.

6/10 Okay

Michael

Liked: Staff & service
No hot water No phone in the room so that you could call the front desk in the event of any request or issue.
Stayed 2 nights in Feb 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. Facilities very clean. An excellent breakfast.
Stayed 3 nights in Feb 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
The customer service was great. They were very helpful when I needed to book a taxi.
Stayed 2 nights in Feb 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff in decent room
Staff friendly and very helpful and always available if you needed them. Great lounge areas in reception. Room was nice a big with desk and chairs, beds slightly hard but I prefer that too soft. Only downside is all the noises you hear within the hotel, so other people’s bathrooms, the A/C humming from other rooms from outside your room, ear plugs a must, very quiet once everyone’s asleep. Excellent location
Stayed 2 nights in Jan 2024

10/10 Excellent

Cady

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

4/10 Poor

pau

Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 1 night in Dec 2023

10/10 Excellent

Oprah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff: they were helpful and accommodating. Hotel does not have a lot of aminities, but is in a great location - walking distance to a lot of places. I would recommend this place and definitely stay here again.
Stayed 7 nights in Oct 2023

10/10 Excellent

Furkan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Service , Super Location
The Palacio is located in the heart of the UNESCO listed inner city of Paramaribo. We picked the hotel due to reviews and location, which were indeed good. But we were especially impressed with the service . Rochelle, Ariella and Barbara went above the call. In addition to Swift and efficient email replies on matters like transfers, they additionally helps us organise a surprise birthday for one of our group. It would not have been possible without them, and I’m sure it’s not in their job description. Our itinerary meant we checked in and checked out of the hotel multiple times, and they let us store our luggage securely which was a great help to avoid having to carry everything to everywhere we went in Suriname . Highly recommend the palacio.
Stayed 2 nights in Oct 2023