4/10 Huono
Sadie R., Seattle
7.11.2024
Huonoa: Siisteys
nice apartment, great location but it had bed bugs
The location of this apartment is wonderful, an easy walk to many attractions, restaurants and shops. Lots of space in the apartment though the toilets are a bit strange. Two bedrooms have en suite showers but the toilets are set apart in little water closets - one off the kitchen and one off the upper hallway. Not a big deal, just unexpected.
The power went off repeatedly when someone was using a shower if we tried to run any appliances like the microwave or washer. Easy fix once we found the fuse box.
Sadly our stay was ruined by bed bugs in the upstairs bedrooms. We woke up after the first night covered in bites and turned back the sheets to find the beds crawling with bugs. We were covered in bites and they were in our bags and clothing that had been sitting on the floor. When we contacted the "emergency contact" for the reservation they never responded. The man who brought us the keys tried to help but wasn't able to do much. We finally received a response from the Agency through vrbo and they said they did not have another option and we should 'go find a hotel.' They did not offer to help at all. It was not easy to find somewhere last minute so we ended up at a different hotel than the friends we were traveling with.
If they take the necessary steps to get rid of the bed bugs, it is a nice apartment in a great location.
The person who checked us in was lovely and showed us how everything worked.
Sadie R.
Yöpyi 3 yötä marraskuussa 2024