4/10 Poor
Sukling
Travelled with family
20 Oct 2024
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room we first checked in was so small that there is no room to even open flat 1 luggage on the floor. Somehow the weather got quite hot for a few days in that week. The room was very stuffy, but couldn’t turn on the AC in the room (even there’s a notice posted right below the AC contril that under local regulations AC should be provided from April 10 to Oct 31). I called front desk, the staff kept saying a few guests complained it was too cold and turned on the heater. I don’t understand the reason; that was last week and why they couldn’t turn on the AC (we were here in mid October). Anyway, the staff offered another room in the next building to us. Still, no AC but at least the room is half bigger in size . The window is bigger in the room and there is a window in the bathroom to air the room out easier. The elevator is quite weird . It stops at half floor ; since we are at the top (5th floor) we have to walk up half the stair flights.
Then the worst came in the last night . It was past midnight. We decor walk down the stairs to the outside building The fire alarm went on for over 15 mins and no staff came out to give any comments.
I paid about $230 a night and this really not worth the cost. Overall, the building and facilities are very old overall. The only one good point is very close to Metro line 13. I wouldn’t stay there again .
Sukling
Stayed 3 nights in Oct 2024