4/10 Huono
ASHLEY
22.9.2024
Huonoa: Siisteys ja henkilökunta ja palvelu
When we arrived the staff was incredibly distracted and rude. They checked us in while talking with another customer. As they made our key they slapped it on the counter and gave us no instructions or told us where our room was. They honestly didn’t even barely look at us. Since we were standing there, he finally took a break from their discussion to say “you’re good” and signaled to the keys. When we arrived to our room to find that they didn’t put us in a King bed room, as we had booked, we went back to the front to ask for our originally booked room. The same gentleman who “checked us in” scolded us for 1. Not bringing our bags up if we didn’t want the room and 2. Told us that we booked through a third party (hotels.com) instead directly through Hilton implying that we wouldn’t get the room we booked. After pressing him a bit to give us our booked style room he gave us pretty disgusting room where the bathtub was peeling and falling apart, the knows were rusting and the carpet was very stained.
The area was decent and convenient. But that’s all the positive things I can say about this place.
ASHLEY
Yöpyi 2 yötä syyskuussa 2024